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Rydges Southbank Townsville

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rydges Southbank Townsville

Front of property
Outdoor pool, pool loungers
Exterior
Superior Room, 1 King Bed
Daily buffet breakfast for a fee

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
  • Room service
  • 24/7 front desk
  • Pool
  • Housekeeping

Explore the area

Map
23 Palmer Street, South Townsville, QLD, 4810
  • Museum of Tropical Queensland
    11 min walk
  • IMC Steak House
    1 min walk
  • Townsville Station
    7 min drive
  • Townsville, QLD (TSV)
    19 min drive

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 25.9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 34 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe King

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Rydges Southbank Townsville

Hotel with free parking, near Castle Hill
Along with an outdoor pool, this smoke-free hotel has a restaurant and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, dry cleaning, and laundry facilities.
Rydges Southbank Townsville offers 98 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 42-inch Smart televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Rydges Southbank Townsville. During your stay, you're just a quick walk from Maritime Museum of Townsville. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Just a 2-minute drive from Castle Hill and a few minutes from Magnetic Island Ferry Terminal
There's a restaurant on site. WiFi is free in public spaces. Rydges Southbank Townsville offers its guests an outdoor pool and a spa tub. There are 6 meeting rooms available. The business-friendly Rydges Southbank Townsville also features a terrace, a garden, and complimentary newspapers in the lobby. Self parking is free.

This Townsville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Palmer's Bar & Kitchen - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 27-27 for adults and AUD 15-15 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Palmer's Bar & Kitchen

Things to do

  • Outdoor pool
  • A hot tub

Family friendly

  • Cots/infant beds (surcharge)
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 6

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch smart TV
  • Digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.50 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 27 to 27 for adults, and AUD 15 to 15 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Credit card charges are subject to a surcharge of 1.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rydges Southbank Townsville Hotel
Rydges Southbank Hotel Townsville
Rydges Southbank Townsville
Rydges Townsville
Southbank Rydges
Southbank Rydges Townsville
Southbank Townsville
Townsville Rydges
Rydges Southbank Townsville Hotel
Rydges Southbank Hotel
Rydges Southbank Townsville South Townsville
Rydges Southbank Townsville Hotel South Townsville

Rydges Southbank Townsville Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 318 out of 1000 reviews" "
Rating 8 - Good. 388 out of 1000 reviews" "
Rating 6 - Okay. 170 out of 1000 reviews" "
Rating 4 - Poor. 86 out of 1000 reviews" "
Rating 2 - Terrible. 38 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Chris

Travelled with partner
Disliked: Amenities
The room was basic & a good clean would be a start, Defiantly in need of a refurbish, Air conditioning very noisy & would not cool.
Stayed 5 nights in Sep 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not get the room that I pre-paid and booked online. I was put into a standard room instead of the Executive Suite that I had on my reservation. The hotel could not move me the first night so I needed to check out of the standard room by 10 the next morning and put my bags in the car and check back in later the next day at 4 for the correct room. They compensated me with breakfast the next morning.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a week as part of TeamUSA and then went to Cairns for a week and then came back for a night. While we were in Cairns, they held onto our larger luggage in storage and when we got back, we asked if they had a scale to weigh our re-packed luggage. The front desk person got her scale from her home on her break and brought it back for us to use! Amazing customer service!
Stayed 1 night in Aug 2024

8/10 Good

Aimee

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Ursula

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dafne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
99 % perfect 👌
It was great as usual, thank you.
Stayed 3 nights in Aug 2024

10/10 Excellent

BERNADETTE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, great location. Properly was clean, slightly outdated but couldn’t fault.
Stayed 1 night in Aug 2024

10/10 Excellent

Gilbert Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed Older fittings but very clean and tidy
Stayed 1 night in Jul 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
check in was easy and simple, parking everywhere, there was a busted pipe in the undercover parking but, no one can prevent everything. the rooms were pretty nice but had flaws like the soap holder in the shower was broken and glue was used so no one cut themselves on the tile. breakfast was absolutely beautiful, they really made a lot of effort to present this, well worth it in the morning.
Stayed 1 night in Jun 2024

6/10 Okay

FUMITAKE

Disliked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Noelene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay nice friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, room was very nice and clean and service was excellent
Stayed 6 nights in Jun 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. We stay here everytime we come to Townsville
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was great beds were very comfortable. Staff were very friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Johanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to dining and other local areas.
Stayed 3 nights in Jun 2024

10/10 Excellent

Baby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very friendly staff, easy parking.Highly recommended.
Stayed 1 night in Jun 2024

8/10 Good

Mathew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely stay as always. Staff are always welcoming and friendly. Breakfast buffet is always a wonderful addition
Stayed 2 nights in Jun 2024

6/10 Okay

Natasha

Travelled with family
Liked: Cleanliness, staff & service
Staff were lovely, wifi bad, tv bad, breakfast so so
Stayed 1 night in Jun 2024

10/10 Excellent

Leann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and nothing is too much trouble. Rooms are beautiful and the beds are soo comfortable. We travel to townsville once a month and we will be making this our must stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Clean and good for our stay. Would recommend to friends.
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, spacious and clean room.
Stayed 1 night in May 2024

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff and the location were a highlight.
Stayed 2 nights in May 2024