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Oaks Townsville Gateway Suites

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oaks Townsville Gateway Suites

Outdoor spa tub
Balcony
Fridge, toaster, freezer
Reception
Laptop workspace, iron/ironing board, WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Air conditioning
  • Parking included
  • Laundry

Explore the area

Map
2 Dibbs Street, South Townsville, QLD, 4810
  • Museum of Tropical Queensland
    9 min walk
  • Grill'd
    1 min walk
  • Townsville Station
    7 min drive
  • Townsville, QLD (TSV)
    19 min drive

Room options

View all photos for Apartment, 1 Bedroom, River View

Balcony

Apartment, 1 Bedroom, River View

  • 59 sq m
  • 1 bedroom
  • 1 bathroom
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area

Apartment, 3 Bedrooms

  • 119 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Apartment, 1 Bedroom (No Housekeeping)

Laptop workspace, iron/ironing board, WiFi, bed sheets

Apartment, 1 Bedroom (No Housekeeping)

  • 59 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Laptop workspace, iron/ironing board, WiFi, bed sheets

Apartment, 2 Bedrooms

  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for Apartment, 1 Bedroom, River View (No Housekeeping)

Balcony

Apartment, 1 Bedroom, River View (No Housekeeping)

  • 59 sq m
  • 1 bedroom
  • 1 bathroom
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room

Laptop workspace, iron/ironing board, WiFi, bed sheets

Hotel Room

  • 36 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Laptop workspace, iron/ironing board, WiFi, bed sheets

Apartment, 1 Bedroom

  • 59 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room (No Housekeeping Service)

Laptop workspace, iron/ironing board, WiFi, bed sheets

Hotel Room (No Housekeeping Service)

  • 36 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms Kitchen (No Housekeeping)

Laptop workspace, iron/ironing board, WiFi, bed sheets

Apartment, 2 Bedrooms Kitchen (No Housekeeping)

  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

Similar properties

Front of property

Grand Hotel and Apartments Townsville

Pool
Free WiFi
Air conditioning
Gym
4.4 out of 5, Excellent, (1000)
The price is €93
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Grand Hotel and Apartments Townsville

About this property

Oaks Townsville Gateway Suites

Riverfront Townsville aparthotel in South Townsville with free parking
An outdoor pool, a fitness center, and WiFi in public areas are available at this smoke-free aparthotel. Self parking is free. Other amenities include dry cleaning, laundry facilities, and tour/ticket assistance. Each apartment features a balcony, WiFi, and a flat-screen TV. Additional amenities include a refrigerator, a hair dryer, and a shower.
Oaks Townsville Gateway Suites offers 90 accommodations with hair dryers and irons/ironing boards. Rooms open to balconies. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. In-room wireless Internet access is available for a surcharge.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Oaks Townsville Gateway Suites. During your stay, you're just a quick walk from Perc Tucker Regional Gallery. Free self parking, an outdoor pool, and a gym are available. Built in 2009, this upscale aparthotel has 90 apartments on 9 floors. Each apartment includes amenities such as a balcony and a flat-screen TV.
  • Each apartment offers a balcony, a flat-screen TV, and a refrigerator
  • Free self parking
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Perc Tucker Regional Gallery and 4 minutes by foot from Maritime Museum of Townsville
Oaks Townsville Gateway Suites offers its guests an outdoor pool and a fitness center. Public spaces have WiFi for a fee. Oaks Townsville Gateway Suites also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 4-star Townsville aparthotel is smoke free.

Languages

English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool

Internet

  • WiFi available (AUD 5 per 24-hour period)

Parking and transport

  • Free covered self-parking on site

Food and drink

  • Fridge
  • Freezer
  • Toaster

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 59.0 per night

Bathrooms

  • Shower
  • Towels provided
  • Hairdryer

Entertainment

  • Flat-screen TV

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Front desk (limited hours)

Location highlights

  • On the river

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 90 rooms
  • 9 floors
  • Built in 2009

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cribs (infant beds) are available for AUD 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Property is also known as

Gateway Oaks
Oaks Gateway
Oaks Gateway Palmer
Oaks Gateway Palmer Hotel
Oaks Gateway Palmer Hotel South Townsville
Oaks Gateway Palmer South Townsville
Oaks Gateway Palmer Apartment South Townsville
Oaks Gateway Palmer Apartment
Oaks Gateway Suites Apartment South Townsville
Oaks Gateway Suites Apartment
Oaks Gateway Suites South Townsville
Oaks Gateway on Palmer
Oaks Gateway Suites Townsvill

Oaks Townsville Gateway Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1164 reviews" "
Rating 8 - Good. 409 out of 1164 reviews" "
Rating 6 - Okay. 107 out of 1164 reviews" "
Rating 4 - Poor. 39 out of 1164 reviews" "
Rating 2 - Terrible. 20 out of 1164 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Samantha

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Keith David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to all needs/spacious room/pool clean Need to fix gym equipment.
Stayed 5 nights in Sep 2024

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved staying here. The employees were great, always smiling and helpful. Room was clean, anytime we needed anything there was very little wait time. Can’t say enough about how we were treated.
Stayed 8 nights in Aug 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Amenities
Nothing to complain about
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Susan

Business traveller
Disliked: Cleanliness
Great Location for bars and restaurants.
We chose the Oaks as we had stayed there many years ago and we knew there would be bars and restaurants very close to the accommodation. The property has aged and needs a good renovation. Check in was brilliant and efficient, they also called earlier in the day to confirm the bedding configuration that I had requested but didn't end up needing. The unit could do with a good clean. The bathroom had mold in the grout and when I tried to clean it off with the washer most came off so I don't think the cleaners had even tried, there must have been something they cleaned with on the shower floor as myself in the ensuite and my son in the 2nd bathroom almost slipped when we stepped in for our showers. The skirting boards need dusting as does the window sills. There were lights that the bulbs needed changing, blinds that were worn and starting to get holes in them, the bed and pillows weren't too bad as it will never be like home. The kitchen tap dripped and the uht milk was in date but was bloated so I wasn't game to drink it. Parking was included so that was a plus for the accommodation as well. We didn't venture anywhere else in Townsville as we were just passing through but the location is great for a quick stop with the bars and food so conveniently close.
Stayed 1 night in Jul 2024

8/10 Good

Mick

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Sharon

Travelled with family
Disliked: Cleanliness
Nothing!!! aircon dripping mould everywhere mould in aircon vents not ice at reception phones don’t work beds had insects overall poor experience
Stayed 1 night in Jul 2024

2/10 Terrible

andrew

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

MOLLY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
In the city, yet quiet and convenient
Stayed 2 nights in Jun 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, room comfort
Clean well kept establishment with secure parking. The area around the hotel had quite a few restaurants.
Stayed 2 nights in May 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities
Only issues we had was lack of parking and no blanket left for the fold out bed. Other than that lovely stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Kathy

Liked: Cleanliness, property conditions & facilities
Great place and great position
Stayed 1 night in Jun 2024

10/10 Excellent

Dragan

Liked: Cleanliness, room comfort
Oaks TVS
I love the place, wss there before
Stayed 4 nights in May 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Quick check in and check out and it is in a great spot.
Stayed 3 nights in May 2024

8/10 Good

Kelly

Liked: Cleanliness, property conditions & facilities
This property is close to lots of restaurants, the stadium and walking distance to the city centre
Stayed 4 nights in Apr 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, room comfort
Good value
Fantastic location, close to great restaurants and good value for money.
Stayed 3 nights in Mar 2024

6/10 Okay

Edward

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Aircon leaked took 2 days to get fixed Carpet has holes in the outside of the unit and stains inside. The room. Pool looked dirt (green)
Stayed 5 nights in Apr 2024

8/10 Good

Bruce

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Caroline

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Wonderful staff!
Stayed 4 nights in Mar 2024

6/10 Okay

Mel

Travelled with family
Liked: Cleanliness
Don’t feel it was worth the money I paid for the quality of furnishings etc and the room layout wasn’t great and unit very very small for cost
Stayed 1 night in Mar 2024

10/10 Excellent

Fiona Vanessa Maree

Travelled with family
Liked: Cleanliness, room comfort
Pink experience
We stayed for 2 nights at the Oaks Hotel for the Pink concert on Friday. It was not only the cheapest in town, the location was perfect as the country bank stadium was within walking distance and a short drive from the train station. From check in to check out everything went smoothly. Friendly staff, the double bed was comfortable, cold a/c, clean linen & stunning view. Will definitely be staying here again when I'm back for a cowboys game.
Stayed 2 nights in Mar 2024

4/10 Poor

James

Disliked: Room comfort
Checked into our room and started to unpack and then reception came and told us we needed to change rooms, bed was terrible , air con noisy , no rubbish bin or detergent. Knobs fallen off stove top
Stayed 2 nights in Mar 2024