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 Townsville •1 Room
 Townsville • 1 Room
Book online or call (01) 562 1066 Phone Number

Hotel Allen

3-star property
Eyre Street, North Ward, QLD (01) 562 1066
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Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Allen. During your stay, you're just a quick walk from The Strand Beach. You'll find features such as free self-parking, plus an outdoor pool and a bar.

  • Free self-parking
  • Enjoy a meal at the bistro or drinks at the sports bar
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, laundry facilities and an ATM
  • Just a 3-minute walk from The Strand Beach and 3 minutes on foot from Queens Gardens

About the Hotel Allen

Location Eyre Street, North Ward, QLD 4810

Renovations + Closures

This property is closed from 7 September 2024 to 14 February 2025 (dates subject to change).

Property Features

As a guest of Hotel Allen, you'll find an outdoor pool, complimentary newspapers in the lobby, and laundry facilities. You can enjoy a drink at the bar/lounge. The front desk is open around the clock. Self parking is free. This 3-star Townsville motel is smoke free.

  • 51 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Pool or billiards table
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Laundry facilities
  • Refrigerator

Parking

Free self parking

Transport

  • Train station: Townsville Station (3 km / 1.9 mi)
  • Parking: Free self parking

Room Amenities

Hotel Allen offers 51 accommodations with air conditioning. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Air conditioning

Food & Drink

Hotel Allen Bistro – This bistro only serves breakfast. Guests can enjoy drinks at the bar.

On-site venue No. 2 – sports bar. Open daily.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 8:00 PM. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

Arrivals after midnight cannot be accommodated at this property.

The front desk at this property is open daily from 9:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15 per night.
  • Cots (infant beds) are available for AUD 15 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 8:00 PM
  • Credit card pre-authorization
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15 per stay
  • Rollaway bed fee: AUD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Allen North Ward
  • Allen North Ward
  • Hotel Allen Motel
  • Hotel Allen North Ward
  • Hotel Allen Motel North Ward
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.