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Grand Hotel and Apartments Townsville

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Hotel and Apartments Townsville

Front of property
Outdoor pool, pool umbrellas, pool loungers
Front of property
Premium bedding, minibar, in-room safe, desk
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Air conditioning
  • Free WiFi
  • Laundry

Explore the area

Map
8-10 Palmer Street, South Townsville, QLD, 4810
  • Museum of Tropical Queensland
    10 min walk
  • Queensland Country Bank Stadium
    12 min walk
  • Castle Hill
    14 min walk
  • Townsville, QLD (TSV)
    16 min drive

Room options

View all photos for Two Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Two Bedroom Apartment - Eco Green Stay

  • 85 sq m
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Premier One Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Premier One Bedroom Apartment

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room

Premium bedding, minibar, in-room safe, desk

Premier King Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View King Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Stadium View King Room - Eco Green Stay

  • Sleeps 2
  • 1 King Bed

View all photos for Premier One Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Premier One Bedroom Apartment - Eco Green Stay

  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View King Room

Premium bedding, minibar, in-room safe, desk

Stadium View King Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment - Eco Green Stay

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment (King and Sofa)

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment (King and Sofa)

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Superior Room - Eco Green Stay

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View 1 Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Stadium View 1 Bedroom Apartment - Eco Green Stay

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Two Bedroom Apartment

  • 85 sq m
  • Sleeps 6
  • 2 King Beds OR 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Premier King Room - Eco Green Stay

  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View 1 Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Stadium View 1 Bedroom Apartment

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment (king and sofa) - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment (king and sofa) - Eco Green Stay

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior One Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Oaks Townsville Gateway Suites

Pool
Parking included
Air conditioning
Laundry
4.3 out of 5, Excellent, (1165)
The price is €119
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Oaks Townsville Gateway Suites

About this property

Grand Hotel and Apartments Townsville

Luxury Townsville hotel in South Townsville with a fitness center
This smoke-free hotel features an outdoor pool, a fitness center, and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Weekly housekeeping is available.
Grand Hotel and Apartments Townsville offers 106 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with premium digital channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Townsville hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grand Hotel and Apartments Townsville. During your stay, you're just a quick walk from Maritime Museum of Townsville. Features include free WiFi in public areas, plus an outdoor pool and a gym.
  • Free WiFi in some public areas
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from Maritime Museum of Townsville and 5 minutes by foot from Perc Tucker Regional Gallery
Grand Hotel and Apartments Townsville offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. The luxury Grand Hotel and Apartments Townsville also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Townsville hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured self parking on site (AUD 15 per night)
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Dry-cleaning service
  • Front desk (limited hours)
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • iPod dock
  • Films for purchase
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 6:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Children under 18 years old must be accompanied by their parents or guardians.

We should mention

  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Hotel Townsville
Grand Townsville
Townsville Grand Hotel
Grand Hotel Apartments Townsville
Grand Apartments Townsville
Grand Hotel and Apartments Townsville Hotel
Grand Hotel and Apartments Townsville South Townsville
Grand Hotel and Apartments Townsville Hotel South Townsville

Grand Hotel and Apartments Townsville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 999 reviews" "
Rating 8 - Good. 307 out of 999 reviews" "
Rating 6 - Okay. 76 out of 999 reviews" "
Rating 4 - Poor. 26 out of 999 reviews" "
Rating 2 - Terrible. 22 out of 999 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient to cowboys stadium
Stayed 2 nights in Sep 2024

6/10 Okay

Karlene

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs modernizing, furniture old,tv needs updating
Stayed 6 nights in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Liked: Amenities
The staff were extremely welcoming and greeted with a smile, we received late check out and room upgrade
Stayed 1 night in Sep 2024

10/10 Excellent

Phillip

Stayed 2 nights in Aug 2024

6/10 Okay

Glenda

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a lady, I didn’t like being put in a room on the first floor. Generally, it is not a best practice for safety reasons. I recommend a floor between 3 and 5. Also, there was no way to bolt lock the door, which is another safety issue.
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert, Cairns

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay would love to come back again soon cheers
Stayed 3 nights in Aug 2024

8/10 Good

Lexie

Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Very clean. Plenty of places to eat within walking distance. Easy walk into city centre.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kalani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family very much enjoyed our stay at The Grand. It was clean, well laid out and very comfortable. Only issue we had was the microwave was a bit temperamental. I would definitely stay again though and recommend it to family and friends.
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Joseph

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Toilet tiles damaged with sharp edges around the floor to wall height . Toilet suite has large half push button and the same with the full , these were corroded and unsanitary to touch. Kettle was corroded and needed replacement. Very noisey aircon outside on upstairs room this was banging all through the night . Pretty poor condition property. I was fooled like most by the photos on Expedia.I would say pay a bit more and get a nicer spot. Also car park options are costly $25 inside park.$15 outside of the building.
Stayed 1 night in Aug 2024

10/10 Excellent

Nathan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, comfortable and convenient location.
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top notch. I’ve stayed in Townsville many times before with work and the Grand is without doubt the absolute best. And to top it off the bed and pillows were absolutely devine, to the point I didn’t want to get out of bed in the morning. You will not be sorry. I’ll be using them from here on out, price, service, facilities can not be beaten.
Stayed 1 night in Jul 2024

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, property conditions & facilities
The Grand is fabulous location, and the staff are extremely caring and helpful. I will choose this hotel again for sure. Beautiful pool area with covered lounges for a relaxing read and rest.
Stayed 1 night in Jul 2024

2/10 Terrible

Aaron

Stayed 3 nights in Jul 2024

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Bed
All good except for power going off. The hotel did not let us know, I had to ring to find issue. Great facilities, staff were friendly and bed was fantastic.
Stayed 2 nights in Jul 2024

10/10 Excellent

Raeleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable stay. Everything was so convenient. Have stayed here a few times. No dramas at all.
Stayed 3 nights in Jul 2024

10/10 Excellent

R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Lynda t

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing Grand about the Grand Apartments 😡.
Only thing Grand, is the price. The bare bones minimum room. No microwave, bowls, plates, cutlery, coffee cup, spare pillows, blankets, toaster. Exhaust fan not operating and the AC wouldn't heat and sounds like your in a wind tunnel. Booked for 2 nights, didn't bother staying another night, left first thing in the morning. Would have to be the last place in town before I stayed again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel in a good location
Very clean hotel Good location Nice staff Enjoyed our stay
Stayed 3 nights in Jun 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024