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4.8 out of 5

"Amazing hotel and staff, would highly recommend and visit again " More

By a verified traveller on Tue 02 Apr 2019

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Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofabed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room (Room Type determined at check in)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at The Saint James Hotel, Ascend Hotel Collection, you're just a quick walk from CF Toronto Eaton Centre. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.

  • Free on-the-go breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Within a 10-minute walk of CF Toronto Eaton Centre and Yonge-Dundas Square
  • Dogs welcome for a fee (restrictions apply)

The Saint James Hotel, Ascend Hotel Collection ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Saint James Hotel, Ascend Hotel Collection

Everyone (4)
5 out of 5
Amazing hotel and staff, would highly recommend and visit again

Posted by on 2 Apr 2019

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Comment from Hotel Management

10 May 2019 by Loujayna--General Manager

Thank you so much for the perfect score and kind comments. We are delighted that you enjoyed the hotel and the staff service. Thank you for the recommendations. We really appreciate it. I look forward to warmly welcome you back the next time you visit Toronto. Sincerely, General Manager

5 out of 5
Tres bon emplacement, tres propre, tres bon accueil ( par romain ),

Posted by on 4 Mar 2019

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5 out of 5

Hyvä hotelli lähellä keskustaa

Mielestäni hyvä hotelli. Huoneessa minijääkaappi ja kahvin/teenkeittomahdollisuus sekä mikro. Sängyt isot, korkeat ja pehmeät (menemättä kuitenkaan kuopalle). Suihkussa hyvä vedenpaine ja mahdollisuus valita kiinteän ja irrotettavan pään kanssa. Myös pistorasioita tarpeeksi ja järkevissä paikoissa. Aamiainen kuului hintaan (ihan hyvä sellainen, vaikka ei ihan perus hotelliaamiainen ollutkaan). Tarpeeksi lähellä keskustaa, jotta sinne voi kävellä, mutta myös metropysäkki lähellä. Hotellissa on mahdollista myös pestä vaatteet (pari konetta löytyy yhdestä kerroksesta). Näihin asioihin ja niiden toimivuuteen on tullut itse kiinnitettyä eniten huomiota reissatessa.

Posted by , from Rauma on 4 Nov 2017

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4 out of 5

Keskeisellä paikalla keskustassa!

Hinta/laatu hyvä. Suosittelen. Ystävällinen ja avulias henkilökunta. Aamupala jos sisältyy on erilainen, terveellisempi kuin perus pohjoisamerikkalainen.

Posted by , from Pori on 14 Mar 2017

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About the The Saint James Hotel, Ascend Hotel Collection

Location 26 Gerrard Street East, Toronto, ON M5B1G3

Property Features

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. A vending machine, multilingual staff, and coffee/tea in common area are also featured at The Saint James Hotel, Ascend Hotel Collection. For a fee, parking is available. This 3-star Toronto hotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Union Station (2 km / 1.3 mi)
  • Metro station: College Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Saint James Hotel, Ascend Hotel Collection offers 36 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Fridge
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free on-the-go breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 10:30 AM.

The Saint James Hotel, Ascend Hotel Collection has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CAD 15 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 25 per day (in/out privileges)
  • Nearby parking fee: CAD 25 per night (230 ft away)
  • Pet fee: CAD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Saint James Hotel Toronto
  • Saint James Toronto

You should know

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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