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The Ritz-Carlton, Toronto

5.0 star property

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Photo gallery for The Ritz-Carlton, Toronto

Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Exterior
City view
Indoor pool
Gastropub

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Spa
  • Room service
  • Pet-friendly

Explore the area

Map
181 Wellington St W, Toronto, ON, ON M5V 3G7
  • Princess of Wales Theatre
    ‪4 min walk‬
  • Metro Toronto Convention Centre
    ‪5 min walk‬
  • Royal Alexandra Theatre
    ‪6 min walk‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪11 min drive‬

Room options

View all photos for Family Suite, 1 Double Bed, Lake View

LCD TV, DVD player, iPod dock, first-run films

Family Suite, 1 Double Bed, Lake View

  • Lake view
  • Sleeps 8
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking (Terrace)

Room, 1 King Bed, Non Smoking (Terrace)

Room, 1 King Bed, Non Smoking (Terrace)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

LCD TV, DVD player, iPod dock, first-run films

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

LCD TV, DVD player, iPod dock, first-run films

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room

  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 1 King Bed, Tower

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Tower

  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Corner

Club Suite, 1 Bedroom, Non Smoking, Corner | Lounge

Club Suite, 1 Bedroom, Non Smoking, Corner

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Non Smoking, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed, Non Smoking, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Tower

Club Suite, 1 King Bed, Tower | Living room

Club Suite, 1 King Bed, Tower

  • 224 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom, Non Smoking

Signature Suite, 1 Bedroom, Non Smoking | Living room

Signature Suite, 1 Bedroom, Non Smoking

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed (View)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Room, 1 Double Bed (View)

  • 42 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living area

Executive Suite, 1 Bedroom, Non Smoking

  • 84 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Tower

  • 42 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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4.8 out of 5, Exceptional, (1002)
The price is €456
for 1 room
includes taxes & fees
6 Mar - 7 Mar
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About this property

The Ritz-Carlton, Toronto

Luxury Toronto hotel in Downtown Toronto with a full-service spa
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
The Ritz-Carlton, Toronto offers 263 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. LCD televisions come with premium cable channels, first-run movies, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa myBlend has 16 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at The Ritz-Carlton, Toronto. During your stay, you're just a quick walk from Rogers Centre. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine while dining at TOCA
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages, aromatherapy, or body wraps at Spa myBlend
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 10-minute walk of Rogers Centre and CN Tower
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Ritz-Carlton, Toronto offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A sauna, spa services, and a library are also featured at the luxury The Ritz-Carlton, Toronto. Parking is available for a fee.

This 5-star Toronto hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM and 11:30 AM.
TOCA - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available.
EPOCH Bar & Kitchen - Onsite gastropub. Open select days.
LANO - This wine bar specializes in local and international cuisine and serves dinner and light fare. A children's menu is available. Open select days.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Ritz-Carlton, Toronto is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Arabic, Belarusian, Bulgarian, Chinese (Mandarin), Croatian, Czech, English, Farsi, Filipino, French, German, Greek, Hebrew, Hindi, Hungarian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Romanian, Russian, Serbian, Spanish, Thai, Ukrainian, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (CAD 70 per day; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee weekdays 7:00 AM–11:30 AM: CAD 38-45 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • TOCA
  • EPOCH Bar & Kitchen
  • LANO

Things to do

  • Art gallery
  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Private winery tours
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • High chair
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (20000 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 106
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 75
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Portable bath seat
  • Step-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • No plastic coffee stirrers
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • First-run films
  • iPod dock
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from March 16 2025 to April 4 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 38 to 45 per person
  • Valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton Hotel Toronto
Ritz-Carlton Toronto
Toronto Ritz-Carlton
Ritz-Carlton Toronto Hotel
Ritz-Carlton Toronto Hotel Toronto
The Ritz Carlton Toronto

The Ritz-Carlton, Toronto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 738 out of 896 reviews
Rating 8 - Good. 91 out of 896 reviews
Rating 6 - Okay. 39 out of 896 reviews
Rating 4 - Poor. 7 out of 896 reviews
Rating 2 - Terrible. 21 out of 896 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Shauna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service and pretentious.
Stayed 3 nights in Nov 2024

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
This is my third time at the Ritz. I must say that we were disappointed with a few things and they really need addressing. 1. The soda bed in the room is terrible. It’s like a hammock and it needs changing asap. My granddaughters slept in it and they are under age 10 and had difficulty getting comfortable so I tried it. Secondly, an order of 8 chocolate chip cookies and 2 glasses of milk came to 88.00. This is unacceptable. Thirdly, the bacon at breakfast was inedible. It would seem that it had been previously set up in a buffet breakfast substantially earlier and used for our à la carts order. The proximity of your hotel is wonderful for our attendance to the Mirvish theatre but I’m considering changing hotels because of these very important amenities. Food, comfort and prices need to be improved.
Stayed 1 night in Nov 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so nice and welcoming. I loved the service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Narine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love a Ritz-Carlton. Especially in the city.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
All goid
Stayed 1 night in Nov 2024

4/10 Poor

Terry, panama city beach

Business traveller
Liked: Cleanliness, property conditions & facilities
It was ok.
Stayed 8 nights in Jul 2024

10/10 Excellent

Jaime

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 4 nights in Jul 2024

10/10 Excellent

Kristen

Stayed 1 night in Oct 2024

10/10 Excellent

Tina Louise

Travelled with family
Liked: Property conditions & facilities
Fantastic
Stayed 2 nights in Oct 2024

10/10 Excellent

Carroll

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional staff! Very clean and well kept. One of the better RC stays we’ve had! Thanks for keeping up your standards.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest in Toronto
In for business and it was during Toronto Film Festival so city and hotel filled with celebrities. But we were treated great, love the Club Lounge at the Ritz.
Stayed 4 nights in Sep 2024

10/10 Excellent

Edward Leonard, N Bethesda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The associates attending to the guests were 5 star. An absolute pleasure to be there as you are treating with the greatest of attentiveness and kindness.
Stayed 3 nights in Oct 2024

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Sofia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. Hotel is clean in a convenient location and views were great. We didn’t like the food in the cafe downstairs but the Epoch restaurant was good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Great hotel. Top notch.
Stayed 1 night in Oct 2024

10/10 Excellent

Antarrio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very convenient location my wife and I walked just about everywhere this week. Great restaurant surrounding this beautiful hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection as always.
Celebrated my wife’s birthday for two nights. They go above and beyond. Thank you for making it special.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From arrival to departure EVERYTHING was top notch!!!
Stayed 2 nights in Sep 2024

8/10 Good

Kurt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some minor construction going on...Suite was nice. Requested to have them make up the sofa bed when we returned from.a show by 11pm. We got back to room at 11:45 and sofa bed was not made up...so they came right away and made it up. However to apologize they came back 30 minutes later with a giant fruit platter at 1am in the morning!!!! We just wanted to sleep🙄
Stayed 1 night in Jul 2024