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4.3 out of 5

"Great location, former bank with lots of character. I appreciate light is at a premium in a city location but internal view made room quite dark howev ... " More

By a verified traveller on Tue 07 Jun 2022

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Historic Double Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Historic Studio Suite, Internal View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Historic Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tower Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Historic ONE Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Historic Superior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the spacious apartments at One King West Hotel & Residence. During your stay, you're just a quick walk from CF Toronto Eaton Centre. Features include free WiFi in public areas, plus a restaurant and a gym. Built in 1914, this upmarket aparthotel has 370 apartments over 51 floors. Each apartment includes amenities such as free WiFi and a kitchenette.

  • Each apartment offers a kitchenette, a pillowtop bed and an LED TV
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the comfy beds, cleanliness and spaciousness
  • Within a 10-minute walk of CF Toronto Eaton Centre and Scotiabank Arena
  • Cats and dogs welcome for a fee (restrictions apply)

One King West Hotel & Residence ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for One King West Hotel & Residence

Everyone (5) Couples (1) Family (1)
4 out of 5
Great location, former bank with lots of character. I appreciate light is at a premium in a city location but internal view made room quite dark however, it didn't spoil my stay and I would stay here again

Posted by on 7 Jun 2022

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4 out of 5

Posted by on 26 Oct 2019

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Comment from Hotel Management

28 Oct 2019 by KFraser

Dear Guest, Thank you for your feedback and for choosing One King West. We are pleased to see that you enjoyed your stay and look forward to welcoming you back in the future.

5 out of 5
Have stayed here before and had no complaints, on this visit was upgraded to a suite and it was amazing with views all over the downtown area. The location is perfect with street cars and subway available as well to get you farther afield. Used the downstairs restaurant for buffet breakfast and ordered room service, all excellent. Miss not having a pool but knew that at booking so no issue.

Posted by on 6 Aug 2019

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5 out of 5
The hotel is an old bank so some of the space is a compromise - for example it doesn’t have a fancy entrance onto King St West (despite the name). Overall the staff were great - especially at Tellers Bar. There is a cool visit to the old safe and vaults from the bank. Only real criticism would be that the elevators were slow - especially at peak times. It’s a tall (49 storey) tower with 12 rooms per floor above floor 12 - and only 4 elevators (floors below 12 have a different set of elevators). Highly recommend and would stay again.

Posted by on 18 Jun 2019

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4 out of 5
Nice and good location.

Posted by on 23 Feb 2024

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Comment from Hotel Management

23 Feb 2024 by Saurabh Mehta

Dear Thomas:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

4 out of 5

Posted by on 30 Mar 2023

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4 out of 5
Moderne Zimmer in top Zustand

Posted by on 19 Dec 2022

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Comment from Hotel Management

6 Jan 2023 by Steve

Dear Martin:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that our modern home-inspired suites were instrumental in making your stay an enjoyable one. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Regards,Steve O'BrienGeneral Manager

4 out of 5

Posted by on 1 Sep 2019

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About the One King West Hotel & Residence

Location 1 King Street West, Toronto, ON M5H1A1

Property Features

One King West Hotel & Residence offers its guests Access to hot tub, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include 9 meeting rooms and limo/town car service. Event space at this aparthotel measures 14892 square feet (1384 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly One King West Hotel & Residence. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Toronto aparthotel is smoke free.

  • 370 guestrooms or units
  • 51 levels
  • 2 buildings
  • Conference rooms
  • 14892 sq ft of conference space
  • 1384 sq. m of conference space
  • Built in 1914
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Union Station (0.7 km / 0.4 mi)
  • Metro station: King Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

One King West Hotel & Residence offers 370 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 47-inch LED televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchenettes with stovetops, microwaves, kitchenware and utensils and dishwashers. Bathrooms include complimentary toiletries and hairdryers. This Toronto aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Pillowtop beds
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Microwave
  • Stovetop
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

One King West Hotel & Residence has a restaurant on site.

Late-night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the aparthotel include Access to hot tub, a sauna and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Children under 16 years old must be accompanied by an adult to access the fitness facility and spa area (spa tub, men's sauna, and women's sauna) on the 17th floor.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 45.20 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CAD 113 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Quiet hours are enforced
  • Quiet hours start time - 10:00 PM
  • Credit card pre-authorization
  • Pets cannot be left unattended
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 17
  • No cots (infant beds) available
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CAD 67.80 per day (in/out privileges)
  • Pet fee: CAD 113 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 45.20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • King One Hotel
  • King One West
  • King West Hotel
  • King West One
  • One King Hotel
  • One King West
  • One King West Hotel
  • One King West Hotel Toronto
  • One King West Toronto
  • One West Hotel
  • 1 King West Hotel & Residence
  • King Suites Toronto
  • One King West Hotel And Residence
  • One King West Hotel Residence
  • Suites 1 King West

You should know

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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