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Holiday Inn Toronto Downtown Centre by IHG

3.5 star property
VIP Access

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Photo gallery for Holiday Inn Toronto Downtown Centre by IHG

Property amenity
Point of interest
Indoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
30 Carlton Street, Toronto, ON, M5B2E9
  • Downtown Yonge
    ‪3 min walk‬
  • Ryerson University
    ‪5 min walk‬
  • Yonge-Dundas Square
    ‪9 min walk‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Room amenity

Suite, 1 King Bed, City View

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Toronto Downtown Centre by IHG

Eco-certified Toronto hotel in Downtown Toronto with a fitness center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Holiday Inn Toronto Downtown Centre by IHG offers 513 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the shopping around Holiday Inn Toronto Downtown Centre by IHG. During your stay, you're just a quick walk from Yonge-Dundas Square. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the comfy beds and overall comfort
  • Within a 15-minute walk of CF Toronto Eaton Centre and Yonge-Dundas Square
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 8881 square feet (825 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the eco-certified Holiday Inn Toronto Downtown Centre by IHG. For a fee, parking is available.

This 3.5-star Toronto hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Thirty Restaurant & Loung - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Thirty Bar - This bar serves dinner and light fare. Happy hour is offered. Open daily.
Lobby Express Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CAD 28.25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Thirty Restaurant & Loung
  • Thirty Bar
  • Lobby Express Bar

Things to do

  • Fitness centre

Family friendly

  • High chair
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space (8881 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in fee: CAD 30.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 28.25 per person
  • Covered self parking fee: CAD 40 per night (in/out privileges)
  • Early check-in fee: CAD 30.00 (subject to availability)
  • Late check-out fee: CAD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Toronto Downtown Centre
Holiday Inn Toronto Downtown Centre
Toronto Downtown Centre Holiday Inn
Days Hotel Toronto Downtown
Holiday Inn Toronto Downtown Centre Hotel Toronto
Holiday Inn Toronto Downtown Centre Hotel

Holiday Inn Toronto Downtown Centre by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1639 out of 3546 reviews
Rating 8 - Good. 1135 out of 3546 reviews
Rating 6 - Okay. 442 out of 3546 reviews
Rating 4 - Poor. 197 out of 3546 reviews
Rating 2 - Terrible. 133 out of 3546 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent views. Ash checked us in and took fantastic care of us!
Stayed 4 nights in Nov 2024

10/10 Excellent

Hilfred, San Diego

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. I only noticed petty things like the doorframes could use a good stripping down and repainting😅 Still had a good experience. Staff was very helpful when i requested an extended stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

Loi, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very centralized to shops, restaurants and train station. Walkable to IKEA, Winners, Marshall’s, Eaton Centre… We stayed one week here and I am so pleased with my experience at this location. Definitely, I will book here again and I will recommend to all my friends. Thanks for the hospitality and friendly staff.
Stayed 6 nights in Nov 2024

2/10 Terrible

Darcee

We stayed here for 3 nights while there for the eras tour. I paid double the price for a room which was to be expected. I can’t imagine paying more like some people had to. First off the rooms are so small. Smaller than I’ve ever seen for a double room in a hotel. We were a group of 2 adults and 1 kid and we were maxed out for space for luggage etc. I can’t imagine staying with 4 people. Every night we were there the fire alarm was going off, they were obviously having issues with a certain floor. These alarms would last like an hour. We’ve never had such bad hotel room sleeps like we did here. It feels like a rip off paying what we did! Otherwise the hotel was fine as far as amenities and location, but we would not stay here again.
Stayed 3 nights in Nov 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel last year and again this week and i really enjoy it. It’s a good location close to the subway and the Eaton centre is a short walk. I was here for the Taylor swift concert and was a little disappointed there wasn’t much theme wise except for some themed cocktails the bar was offering. Overall i will stay here again when i visit the city.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeehyun

Stayed 3 nights in Oct 2024

10/10 Excellent

Catrina

Stayed 1 night in Oct 2024

2/10 Terrible

Kayla

Travelled with group
Disliked: Staff & service
absolutely ridiculous getting woken up 2 EARLY mornings in a row, one at 3am and the next morning at 7am to an emergency alarm. (we stayed 4 nights, so literally HALF our sleep time was interrupted) it was not only terrifying, but also extremely loud to the point where i have had a ringing in my ear that has lasted the last few days. not a single email, call to the room or anything to explain what was happening, and when i asked upon checking out this morning i was told the employee didn’t know because they weren’t working. shouldn’t everyone be up to date if there’s not only 1 but 2 EMERGENCY alarms going off 2 days in a row??? both on our exact floor? i paid $3000 to be woken up in a terrifying way and with no acknowledgment from anyone from the hotel. i’m extremely frustrated, felt unsafe, now have a ringing in my ear, and had a bad experience. i will NOT be staying at another holiday inn ever again, especially this one. i felt so unsafe, there was no explanation for any of this nonsense. i’m shocked we didn’t receive a partial refund. absolutely ridiculous.
Stayed 4 nights in Nov 2024

8/10 Good

WILLIAM, buffalo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

XUE

Liked: Cleanliness, staff & service, property conditions & facilities
This location is convenient for transportation and walking for sight seeing as well as various of food choices.
Stayed 4 nights in Oct 2024

8/10 Good

Melissa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean room, convenient location to mass transit, shopping, dining.
Stayed 5 nights in Nov 2024

4/10 Poor

Jason

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed at this hotel for a concert and paid $800 per night and it was not $800 value. The room was old and unclean. The facilities are very dated and then the outside noise is terrible. There is a tram that seems to run all day / night and sounds like a train going through the hotel. The location is fine, but the gym is very small and pool looks ok (did not get in).
Stayed 4 nights in Nov 2024

8/10 Good

Nina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Convenient location.
Stayed 3 nights in Nov 2024

8/10 Good

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Nov 2024

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 3 nights in Nov 2024

4/10 Poor

Angie

Travelled with family
Liked: Cleanliness
Each night of our stay we were woken up by a loud and stressful situation. First night someone was trapped in the elevator and it took about an hour to get the elevator door open. There was ongoing screaming and cursing right outside our door. It took a long time for them to deal with the situation. Second night we were woken up by alarms going off and I was unable to reach the front desk. Finally an announcement came on that they were investigating the alarm and to stand by for instructions. This was around 12:30am and last almost an hour. Last morning we were woken by alarms and similar announcements as our second night. This was early in the morning. I did a self check out online and went to the front desk for a copy of my bill. I was not asked how the stay was. Overall staff were friendly and the room was cleaned daily and stocked with clean towels and water.
Stayed 3 nights in Nov 2024

10/10 Excellent

Bryanna

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
This was a great place to stay, close to the Subway and Eatons Centre. We had alarms go off in the middle of the night on 2 nights which was not great.
Stayed 3 nights in Nov 2024

6/10 Okay

Philip

Travelled with family
Liked: Cleanliness, staff & service
Hotel showing its age. Room extremely small. Issues with fire alarm all 3 nights.
Stayed 3 nights in Nov 2024

6/10 Okay

Cheyenne

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very small and a little outdated. Unfortunately for the price I was expecting a little more. However, the staff were very friendly and the area around the hotel had a lot of entertainment and was very walkable which was good because we did not bring a vehicle.
Stayed 1 night in Nov 2024

10/10 Excellent

glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location..convenient to transit and shopping
Stayed 2 nights in Nov 2024

10/10 Excellent

Mihir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Had no issue throughout my stay. Everything was great. Highly recommend this place as it’s close to so many restaurants, shopping places, transportation. I would definitely stay here again.
Stayed 3 nights in Nov 2024

6/10 Okay

Mini, EDMONTON

Travelled with family
Liked: Staff & service
The rooms are small, ours had a very small window and a non existent closet.
Stayed 3 nights in Nov 2024