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Canada Suites on Bay

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Canada Suites on Bay

Superior Suite, 1 Bedroom, Kitchen, City View | Balcony
Full-sized fridge, microwave, oven, stovetop
Executive Suite, 1 Queen Bed with Sofa bed, Kitchen, City View
Exterior
Presidential Suite, 2 Bedrooms, Kitchen, City View (2 Sofa Beds) | City view from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Washer
  • Pet-friendly
  • Parking available
  • Gym
  • Outdoor space
  • Kitchen

Explore the area

Map
382 Yonge Street, Toronto, ON, M5B 1S9
  • Downtown Yonge
    5 min walk
  • Pizza Pizza
    2 min walk
  • College St at Bay St Stop
    3 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    18 min drive

Room options

View all photos for Superior Suite, 1 Bedroom, Kitchen, City View

Premium bedding, pillow-top beds, individually decorated

Superior Suite, 1 Bedroom, Kitchen, City View

  • 62 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Queen Bed with Sofa bed, Kitchen, City View

Full-sized fridge, microwave, oven, stovetop

Executive Suite, 1 Queen Bed with Sofa bed, Kitchen, City View

  • 51 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 2 Bedrooms, Kitchen, City View (2 Sofa Beds)

Presidential Suite, 2 Bedrooms, Kitchen, City View (2 Sofa Beds) | Living area

Presidential Suite, 2 Bedrooms, Kitchen, City View (2 Sofa Beds)

  • 71 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Canada Suites on Bay

Pet-friendly aparthotel with a fitness center connected to a shopping center in Toronto
This aparthotel features a fitness center, self parking, and laundry facilities. Other amenities include express check-in, express check-out, and a convenience store. Each apartment boasts a fireplace and a deep soaking tub, while also featuring comforts like a pillowtop bed and premium bedding. Guests will find a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Housekeeping is not available.
Canada Suites on Bay offers 10 accommodations with fireplaces and iPod docking stations. These individually decorated and furnished accommodations have separate sitting areas and include kitchen islands. Pillowtop beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include washers/dryers and complimentary bottled water.

Recreational amenities at the aparthotel include a fitness center.
With your stay at Canada Suites on Bay, you're connected to a shopping center and just a quick walk from CF Toronto Eaton Centre. Enjoy features like a gym, laundry facilities, and self parking (surcharge). Built in 2015, this upscale aparthotel has 10 apartments on 43 floors. Enjoy your stay with amenities like free WiFi and a deep soaking tub in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a fireplace
  • Free WiFi
  • Self parking available for a fee
  • Amenities include convenience store, a gift shop, and laundry facilities
  • Onsite recreation includes a gym
  • Within a 10-minute walk of The Hospital for Sick Children and Ryerson University
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Canada Suites on Bay, you'll find a fitness center, multilingual staff, and gift shops/newsstands. Canada Suites on Bay also features a garden, laundry facilities, and a convenience store. The front desk is open around the clock. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Toronto aparthotel.

Languages

English, French, Portuguese, Russian, Ukrainian

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Covered self parking on site (CAD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Car not required

Family friendly

  • Cots (infant beds): CAD 75.0 per stay
  • Children stay for free (see details)

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle
  • Paper towels
  • Toaster

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Deep-soaking bath
  • Shampoo
  • Designer toiletries
  • Hairdryer
  • Towels provided
  • Soap
  • Toilet paper

Living spaces

  • Fireplace
  • Living room
  • Dining room
  • Sitting area

Entertainment

  • HDTV
  • iPod docking station

Outdoor areas

  • Garden

Laundry

  • Washer/dryer
  • Laundry facilities
  • Laundry detergent

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • CAD 50 per pet per night (maximum CAD 500 per stay)
  • 1 total (up to 14 kg per pet)
  • Welcoming cats and dogs only
  • Deposit: CAD 2500 per stay
  • One-time cleaning fee: CAD 100

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • Multilingual staff
  • Window screens
  • Iron/ironing board
  • Phone
  • ATM/banking services
  • Gift shop/newsstand
  • Free bottled water
  • On-site shopping
  • No housekeeping
  • Hair salon

Location highlights

  • Connected to a shopping centre
  • Near a metro station
  • In the business district
  • In the shopping district
  • In the city centre
  • Near a hospital

Things to do

  • Fitness centre
  • Shopping centre on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • First aid kit

General

  • 10 rooms
  • 43 floors
  • 1 building
  • Built in 2015
  • Individually decorated

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For more details, please contact the property using the information on the booking confirmation

Access methods

Private entrance

Pets

  • Pets: CAD 50 per pet, per night (maximum CAD 500 per stay), plus a one-time cleaning fee of CAD 100 and a deposit of CAD 2500 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CAD 75.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 500 per stay
  • A damage deposit of CAD 500 will be collected before check-in.
  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 45 per night (in/out privileges)
  • Pet deposit: CAD 2500 per stay
  • Pet fee: CAD 50 per pet, per night (maximum CAD 500 per stay) plus CAD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Crib (infant bed) fee: CAD 75.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.
The property reserves the right to refuse name changes on reservations.

We should mention

  • One child 8 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 October to 31 May.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Canada Bay Suites
Canada Suites Bay
Suites Apartment Canada Bay
Canada Suites Bay Apartment Toronto
Canada Suites Bay Apartment
Canada Suites Bay Toronto
Canada Suites on Bay Toronto
Canada Suites on Bay Aparthotel
Canada Suites on Bay Aparthotel Toronto

Canada Suites on Bay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 148 out of 285 reviews" "
Rating 8 - Good. 79 out of 285 reviews" "
Rating 6 - Okay. 31 out of 285 reviews" "
Rating 4 - Poor. 13 out of 285 reviews" "
Rating 2 - Terrible. 14 out of 285 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Enzo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect ! Thank you so much !
Stayed 4 nights in Sep 2024

2/10 Terrible

Alex

Disliked: Cleanliness
Stayed 11 nights in Aug 2024

10/10 Excellent

Maya

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is lovely and also in a great location.. right in the heart of downtown. The booking process is long and can be tiring sometimes.. perseverance is required. Read the description properly before booking. If you are used to booking online without any further work then this place is not for you. If you are ok and go through the booking process your perseverance will pay off as it’s a great apartment.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sierra

Stayed 5 nights in Jul 2024

10/10 Excellent

TANIA

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place. The view of entire city was amazing Would certainly stay here in the future
Stayed 5 nights in Jul 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, room comfort
Amazing place. Great location
Stayed 3 nights in Jul 2024

10/10 Excellent

Carle

Stayed 3 nights in Jul 2024

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our suite was very clean. We were happy with the location and the building. Communication was easy. There are strict rules with timing of arrival etc. Try to arrive on your scheduled time - once you’re in - it’s FABULOUS. NO COMPLAINTS. We will return to this location.
Stayed 4 nights in Jul 2024

10/10 Excellent

Harpal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
property was amazing. Beautiful views of the city! Top notch, currently working on booking with them again!
Stayed 3 nights in Jul 2024

10/10 Excellent

Yacob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great venue, view, clean, good communication, helping to resolve anything which is needed. As advertised. Not hotel so the setup was a bit more involved than a regular hotel but it was OK. Parking is convenient though need to pay extra. Everything was functioning and comfortable. will highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Aurora

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
apartment was great. Location was very good. The procedures before the rental are very time consuming and should expect to spend time on this. Had trouble with parking spot, access to the space and elevator access with fob but not terrible.
Stayed 4 nights in Jun 2024

10/10 Excellent

carlo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Jay

Travelled with family
Disliked: Amenities, property conditions & facilities
This is not a real hotel. It is an apartment building. They require clients to sign and extensive contract and there is no mention of this before the point of sale. If the client doesn't agree with the contract we need.to be offered a refund. This property forced me to pay for nothing because i did not agree with their contract. This is not a normal hotel never stay at any Canada Suites.
Stayed 2 nights in May 2024

10/10 Excellent

Vikram, Issaquah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend! We enjoyed the two bed and two bath with small but comfortable kitchen. Location is amazing, right in downtown and easy to walk around and get to every place. Apartment is super clean and maintained really well. We would love to come back again. Property owner was super responsive and helpful with all the check in process.
Stayed 5 nights in Apr 2024

10/10 Excellent

Yvonne E

Travelled with family
Liked: Cleanliness, room comfort
Lovely accommodations. Great location.
The room was exceptionally clean. The staff were very friendly and helpful. It was great to have a washer and dryer so you can go home with clean clothes. All kitchen appliances that you might need were there. The location is within walking distance of the Eatons Centre and the train station. Also within walking distance of Toronto General which was the main purpose of our trip.
Stayed 6 nights in Mar 2024

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Property is clean and the responses to enquiries are quick as well. No onsite property managers and There's a cost of $100 for any housekeeping in the room during the stay.
Stayed 6 nights in Mar 2024

6/10 Okay

Darcy

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

J

Liked: Cleanliness, amenities, property conditions & facilities
This property was discribed properly, very easy instructions from check in to checkout. I will stay here on my next visit to Toronto as all amenities are near and you are in the heart of DT This suit was spacious much better than a hotel in my opinion
Stayed 5 nights in Dec 2023

10/10 Excellent

Sara

Stayed 5 nights in Nov 2023

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
Great place and location.
Stayed 2 nights in Nov 2023

6/10 Okay

Ji Min

Stayed 6 nights in Nov 2023

8/10 Good

Christine

Stayed 3 nights in Nov 2023

2/10 Terrible

Michael

Liked: Cleanliness, property conditions & facilities
What an incredible nightmare. I will be writing a letter to whatever hospitality authorities exist in Canada.
Stayed 4 nights in Oct 2023