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Hotel Santa Isabel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santa Isabel

View from property
Interior detail
Terrace/patio
View from room
Front of property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle Santa Isabel, 24, Toledo, Toledo, 45002
  • Toledo City Hall
    2 min walk
  • Toledo Cathedral
    2 min walk
  • Taberna el Botero
    2 min walk
  • Toledo Bus Station (OLT)
    18 min walk

Room options

View all photos for Double or Twin Room

Desk, free WiFi, bed sheets

Double or Twin Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds

View all photos for Superior Double Room

Desk, free WiFi, bed sheets

Superior Double Room

  • 22 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 22 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • 7 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room, City View

Balcony

Double Room, City View

  • 17 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

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About this property

Hotel Santa Isabel

Toledo hotel in Toledo City Center with a rooftop terrace and a 24-hour front desk
A rooftop terrace, self parking, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
Hotel Santa Isabel offers 41 air-conditioned accommodations with hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the breakfast at Hotel Santa Isabel. During your stay, you're just a quick walk from Convent of Santa Isabel de los Reyes. Enjoy features like free WiFi in public areas, plus a rooftop terrace and concierge services.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Convent of Santa Isabel de los Reyes and Toledo City Hall
As a guest of Hotel Santa Isabel, you'll find a rooftop terrace, a vending machine, and tour/ticket assistance. Public spaces have free WiFi. Hotel Santa Isabel also features concierge services, a front-desk safe, and a television in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Toledo hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 11 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (EUR 14 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–11 AM: EUR 8 for adults and EUR 8 for children

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 21-inch LCD TV

More

  • Desk
  • Recycling

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests should contact the property after 9 AM on the day of arrival to confirm parking availability and reserve a space.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Self parking fee: EUR 14 per night
  • Rollaway bed fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Santa Isabel
Hotel Santa Isabel Toledo
Santa Isabel Toledo
Santa Isabel Toledo
Santa Isabel Hotel
Hotel Santa Isabel Hotel
Hotel Santa Isabel Toledo
Hotel Santa Isabel Hotel Toledo

Hotel Santa Isabel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 626 out of 1000 reviews" "
Rating 8 - Good. 312 out of 1000 reviews" "
Rating 6 - Okay. 45 out of 1000 reviews" "
Rating 4 - Poor. 11 out of 1000 reviews" "
Rating 2 - Terrible. 6 out of 1000 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Felipe, Hamilton, Ontario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is right there in the property. For Americans, be mindful it is Europe, and old town not designed for cars (they did not existed back then), so as long as you rented an European hatch, it should be no problem. Else, park outside and take a bus up to the town. You won't need a car once you are in the area. It is extremely well located, knowing all the old town would be a breeze. One can walk to the museums, restaurants, and stores. No problem. It provides an amazing feel for the architecture and tradition. It is on its walls and decor, lovely space. Breakfast is simple, but convenient. Low in protein if that is on your concerns. Might want to skip and eat outside if needed. Fair amount of options, all at walking distance.
Stayed 1 night in Sep 2024

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant accommodations in a great location near the Cathedral at a moderate price.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes servicios del personal. Han dado la milla extra ayudandome con una situacion personal. Sin su ayuda no lo hubiera podido resolver. Todos muy serviciales.
Stayed 2 nights in Sep 2024

8/10 Good

Mayur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is positioned in a good walking distance area to the main square. It is set aside from the crowded areas. It as a lovely roof terrace to enjoy in the evenings.
Stayed 2 nights in Sep 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is about a 5 min walk but it is up and down walk through the cobbled streets to the main square. Everything is within walking distance of the hotel. The staff are friendly with decent English. The breakfast is continental in style. If you haven't included it your booking €7 will get you plenty even if its a restricted menu. I would stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Courtney

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There was no ac and they brought a portable ac which required them to keep the balcony door open which let all the hot air in. I talked to them about not staying the rest of my stay and they said that was fine. And they would authorize refund. Then they denied my refund even though I only stayed one night
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul

Travelled with partner, Travelled with group
Liked: Amenities
Great location. Clean and professional.
Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came to Spain for a wedding and Booked three nights in this lovely hotel. Staff was very accommodating, the room clean, and the Air conditioning much appreciated. I would definitely recommend this quaint Hotel without reservations.
Stayed 3 nights in Sep 2024

10/10 Excellent

William

Liked: Staff & service, amenities, property conditions & facilities
Lovely room102 with double aspect windows. Very clean with a nice breakfast and helpful staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Zulma

Liked: Property conditions & facilities
Fabulous
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome spot in Toledo Old Town
Great location and nice rooms with a historic feeling. Very comfy beds and a nice wooden door balcony. Very friendly staff
Stayed 1 night in Aug 2024

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay
Great Location
Stayed 1 night in Jul 2024

10/10 Excellent

Niza

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in a quiet area but walking distance to everything. Excellent AC, which really matters on those hot days! Beautiful view of the Cathedral out my window. The only thing that would’ve made it better would be a small fridge for cold drinks. Overall a great stay- highly recommended!
Stayed 2 nights in Jul 2024

10/10 Excellent

Yeongbae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and value
I stayed at the hotel for 5 nights. Overall, it was a good experience. I arrived around 1:00 pm. It was great that the room was ready. The Wi-Fi worked well. There was plenty of hot and cold water. The air conditioner worked well. Even though the room was by the entrance to the hotel, my sleep was not interrupted with my earplugs. There are restaurants nearby. The cathedral was a short walk away. The ride from the Toledo train station cost about nine euros. The staff was pleasant and helpful. I recommend this hotel.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jesse R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small hotel well situated for the old town
Stayed 2 nights in Jun 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toledo is a great place to explore! Hotel Isabel was clean and quiet though in the centre of the old town.
Stayed 1 night in Jun 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a charming hotel for our stay in Toledo. Staff were friendly and helpful. We would definitely recommend it. Driving was tricky with our larger rental car however the staff directed us to a nearby parking garage which worked well.
Stayed 1 night in Jun 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

VICENTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with outstanding staff!
The hotel staff are wonderful, very helpful, and pleasant, especially Angel, Erica, Juan & Lourdes. The breakfast was excellent-huge and fresh croissants, yogurt, Spanish ham, cheese, orange juice, and coffee. The streets are very narrow so you must drive carefully. It is best to drive a small car. We drove a 9-passenger van and we had to park away from the hotel and outside the town area with the help of Angel, Juan & Lourdes. Everything is within walking distance from this hotel. The room we stayed in initially had an a/c problem. A temporary stand-alone a/c was provided but after one very uncomfortable night in this room, Angel was able to give us a much better room. Thank you, Angel! I highly recommend staying at this hotel.
Front of hotel
Night View from hotel roof
Entry area of hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old city with character
Stayed 2 nights in Jun 2024