Hotel in Toledo with a rooftop terrace and a 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning. Housekeeping is not available.
Hotel Cigarral del Alba offers 50 air-conditioned accommodations with minibars and safes. Televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Cigarral del Alba, you'll be within walking distance of Mirador Del Valle. Free WiFi in public areas, free self parking, and an outdoor pool are available.
Free WiFi
Free self parking
Options for a bite to eat include a coffee shop and a restaurant
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a playground
13 minutes by foot from Mirador Del Valle and a 5-minute drive from San Servando Castle
Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. There are 7 meeting rooms available. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hotel Cigarral del Alba. Self parking is free.
For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Cenador del Domenico - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Languages
English, French, German, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Food and drink
Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 10.25 per person
1 restaurant and 1 coffee shop/cafe
Room service available
Restaurants on site
Cenador del Domenico
Things to do
Outdoor pool
Playground
Family friendly
Laundry facilities
Outdoor pool
Playground
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
No housekeeping
Tour/ticket assistance
Business services
Meeting rooms - 7
Outdoors
Garden
Rooftop terrace
Accessibility
Lift
Room amenities
Bedroom
Air conditioning
Bathroom
Hairdryer
Towels
Entertainment
TV/satellite channels
Food and drink
Minibar
More
Desk
Iron/ironing board (on request)
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities will be closed during the winter:
Swimming pool
Access methods
Staffed front desk
Pets
Pets: EUR 5 per pet, per day
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 10.25 per person
Pet fee: EUR 5 per pet, per day
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Property is also known as
Hotel Kris Doménico
Kris Doménico
Hotel Cigarral Alba Toledo
Kris Doménico Hotel Toledo
Kris Doménico Toledo
Kris Domenico Hotel
Cigarral Domenico
Cigarral Domenico Toledo
Hotel Cigarral Alba
Hotel Cigarral Domenico Toledo
Cigarral Alba Toledo
Cigarral Alba
Hotel Cigarral del Alba Hotel
Hotel Cigarral del Alba Toledo
Hotel Cigarral del Alba Hotel Toledo
Hotel Cigarral del Alba Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 94 out of 257 reviews" "
10 - Excellent
94
Rating 8 - Good. 111 out of 257 reviews" "
8 - Good
111
Rating 6 - Okay. 27 out of 257 reviews" "
6 - Okay
27
Rating 4 - Poor. 19 out of 257 reviews" "
4 - Poor
19
Rating 2 - Terrible. 6 out of 257 reviews" "
2 - Terrible
6
8.6/10
Cleanliness
8.2/10
Staff & service
8.0/10
Property conditions & facilities
Reviews
6/10 Okay
Peter
22 Nov 2018
Dissapointing exterior was very impressive but it was let down by a few things bad service at the bar, breakfast was poor and decor in the Bar Cafeteria with very little seating
Peter
Stayed 1 night in Nov 2018
6/10 Okay
Heiner
27 Sept 2018
Liked: Cleanliness, room comfort
Disliked: Staff & service
Service standards inappropriate
Service was weak. Rachel staff member told us different times/schedule of terraza’ hours. One staff member told us it would open @ 7, while the other told @ 7:15 that it would open much later. When confronted about the Information given to us before, then he looking bothered said: give me a few minutes & we will open. Waited 45 minutes, & no one ever would ask “how can we help you”. I found the staff not friendly enough. @ one time we greeted by saying hello, they didn’t even bother to acknowledge us. Cigarral del Alba is far superior
Heiner
Stayed 2 nights in Sep 2018
8/10 Good
Francesca
8 Sept 2018
Nice, stunning views. Could improve poolarea & bar
The stay started badly as we were told at booking that we could have two connecting rooms. whilst this was not possible. Apparently, the hotel had problems with the person that dealt with the booking which was no longer working for them. However, the hotel manager did the best to resolve the situation and gave us a suite and he arranged for two single beds to be put in there and the settee to be removed instead. He charged us for one room at the same price + a daily charge for only one child. I think this was more than fair. The hotel is beautiful. the views are stunning. It is a pity that the outdoor pool and bar are not organized better. The bar outside opens only in the evening, and therefore there is no pool bar. If bar was open, this pool and bar would be much more used in the afternoons.Sun beds at the pool are only a few. I think the hotel could and should improve these things. The restaurant's food was good and the restaurant has a terrace with views over the whole of Toledo.
Beautiful and spacious hotel with astonishing views of Toledo.
Tremendo
Stayed 1 night in Jul 2018
8/10 Good
Verified traveller
23 Jul 2018
Liked: Cleanliness, staff & service, room comfort
Magnificent views of Toledo.
A short taxi ride into the city.
A historical city. Superb art museums.
Some fun shops.
Verified traveller
Stayed 2 nights in Jul 2018
8/10 Good
Hauw
3 Jul 2018
Liked: Cleanliness, staff & service, room comfort
Good price for good quality.
Resort-like ambiance with an excellent restaurant and friendly and helpful staff.
Rooms are a bit outdated and need an update and maintainance.
Located close to the city center if you have a car available. Too far to walk.
The hotel and surrounding area is absolutely beautiful. The reception was a little cold, the front desk clerk was mildly unpleasant but ultimately helped us settle in. The view are stunning beyond compare. We were highly impressed. Didn't eat on site but found a few tips for those thinking of staying here (far warning, there are no stores nearby).... Because the location is somewhat secluded, you'll have to utilize a taxi if you have no car. The fare's vary (the taxi drivers often change rates depending on time of day, day of week, or holiday) and the taxi drivers do take advantage of tourism (some start the meter at time of dispatch to the hotel, rather then when they pick you up). Overall, it was a positive experience. The vineyard located directly adjacent to the hotel property is by reservation only ... Thee is a playground on site which was an added touch for family's... The town of Toledo is incredible!
Excellent service and beautiful surrounding area and view!
Darlene
8/10 Good
Stefan
20 Feb 2018
Liked: Cleanliness, staff & service, room comfort
Nice hillside hotel near Toledo
Very nicely situated and spacious hillside property. Convenient huge on-site parking, nice lobby, spacious rooms. Rooms definitely need some renovation - even though it's clean, you can practically smell the place is old and hasn't been refreshed. However, considering the location and room prices, I don't regret my choice and would definitely return there some day.
The location as described on hotels.com website was to be 3 kilometers from city center. In fact it was approximately 10 kilometers. As the hotel staff said: you don't have a car?" The bus stop was 500 meters down the road. Taxi approx. 10 Euros.
Also, staff had very limited English proficiency.
Wifi was shoddy which was frustrating, but the surrounding area was gorgeous and we had a great view of the city. It felt almost luxurious because of the view. It's a pretty hotel. Besides the wifi, the other thing I was disappointed about was the bathroom. It felt very outdated for such a nice hotel.
the hotel is far away from all the tourism attractions. They have an amazing day view of the old city. The room was Horrible for a 4 star hotel (rated in the 90's) this needs a urgent renovation.
My room was HOT we tried to turn off the heating system the front desk came over to help us and he was clueless about what was wrong with our room.. we slept with the window open hoping for no mosquito bites.
Andrea
8/10 Good
Verified traveller
10 Nov 2016
Liked: Cleanliness
Disliked: Property conditions & facilities
Nice place
Good stay in nice place.
Room too basic and a little old
Wonderful views
I was traveling by car with two 16 year old boys and wanted a triple room. The hotel was clean and welcoming. I chose it because it had free parking and a pool and was close to Toledo. The Noon to 8 pm hours for the pool were disappointing as I wanted to swim a lot, and we only were able to swim at 6, when we arrived and before heading to town, rather than after going to town, and in the morning. The staff were friendly and flexible in general, though, and the breakfast was varied and nice.
This hotel is in dire need of an update. The whole place smells like smoke because of the smoking rooms. The rooms are horrible with non functioning climate control. This hotel was maybe a 4-star hotel 20 years ago but it is surely not one now. Avoid this place until they update the accommodations.
Without a car you can get there, just take the local bus from the train station to the new hospital.
The staff were wonderful with smiles that you rarely see in Catalunya. The views are worth spending several days in the hotel and walking around the city of Toledo.
What a treat!