Eurostars Palacio Buenavista

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eurostars Palacio Buenavista

Exterior
Lobby
Front of property – evening/night
Minibar, in-room safe, desk, laptop workspace
Seasonal outdoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Concilios de Toledo, 1, Toledo, Toledo, 45005
  • Centro Cultural de la Caja Rural
    14 min walk
  • Puerta Bisagra City Gate
    5 min drive
  • Puerta del Sol City Gate
    5 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Double Room (Romantic Package)

  • Sleeps 2
  • 1 Queen Bed

Double Room Single Use

  • 42 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

Junior Suite

  • 70 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Double Room Single Use

  • 45 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

Double Room (2 Adults + 1 child)

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Triple Room

  • 42 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

Double Room

  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Room

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About this property

Eurostars Palacio Buenavista

Luxury hotel with a 24-hour fitness center and a seasonal outdoor pool
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a seasonal outdoor pool. Housekeeping is available on request.
Eurostars Palacio Buenavista offers 109 accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

This Toledo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Eurostars Palacio Buenavista. During your stay, you'll be within walking distance of Centro Cultural de la Caja Rural. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Toledana
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a porter
  • Onsite recreation includes a 24-hour gym and bike rentals
  • 14 minutes by foot from Centro Cultural de la Caja Rural and a 4-minute drive from Cronos Toledo
Eurostars Palacio Buenavista offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 16 meeting rooms. Event space at this hotel measures 9322 square feet (866 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the luxury Eurostars Palacio Buenavista. Parking is available for a fee.

This 5-star Toledo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.
Toledana - This restaurant specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar.
Quixote Toledo - This fine-dining restaurant specializes in Spanish cuisine and serves lunch and dinner. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 11 per day; includes in/out privileges)
  • Valet parking on site (EUR 11 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends: EUR 20 for adults and EUR 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Toledana
  • Quixote Toledo
  • Lobby Bar

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (9322 square feet)
  • Meeting rooms - 16

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bidet
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 2 to June 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Self parking fee: EUR 11 per day (in/out privileges)
  • Valet parking fee: EUR 11 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hilton Buenavista
Hilton Buenavista Hotel
Hilton Buenavista Hotel Toledo
Hilton Buenavista Toledo
Eurostars Palacio Buenavista Hotel Toledo
Eurostars Palacio Buenavista Hotel
Eurostars Palacio Buenavista Toledo
Eurostars Palacio Buenavista
Hilton Buenavista Toledo Hotel Toledo
Eurostars Palacio Buenavista Hotel
Eurostars Palacio Buenavista Toledo
Eurostars Palacio Buenavista Hotel Toledo

Eurostars Palacio Buenavista Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 394 out of 612 reviews" "
Rating 8 - Good. 154 out of 612 reviews" "
Rating 6 - Okay. 41 out of 612 reviews" "
Rating 4 - Poor. 16 out of 612 reviews" "
Rating 2 - Terrible. 7 out of 612 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

jedd

Stayed 1 night in Jun 2024

10/10 Excellent

Block

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Shinjni

Stayed 2 nights in Apr 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay here at Palacio Buenavista. Staff was helpful and friendly. Breakfast was amazing. The room I stayed in was clean and comfortable. Easy access to taxi and train. Would highly recommend staying at this hotel whenever visiting Toledo!
Stayed 6 nights in May 2024

10/10 Excellent

Juan

Un lugar increíble.
Stayed 1 night in Jun 2024

6/10 Okay

Andrew

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Fantastic hotel with service that could improve.
The hotel in terms of its physical building, amenity, rooms, gym, views and location is all faultless. Also very good value for price paid. A genuine five star hotel for a very affordable price. With the notable exception of a nice lady called Carmella, Service in the bar and restaurant was just woeful. For both lunch and dinner it took ages to be served. We pacifically ignored for about 45 minutes. Was not hospitable. It was just plain rude. This is the aspect that should be improved. Overall, we were very happy with our stay but it was a shame that the easiest thing to do was the element that was lacking. Nonetheless, I would happily return again and pay for a better experience next time.
Stayed 1 night in Apr 2024

6/10 Okay

Gowrishankar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel but the frontdesk / staff was very unresponsive. We had only one shower towel in the room for two and the A/C was not working. When we called the frontdesk, it took few mins for them to pick up the call and they said they will call us back in few mins and never called. We were so tired after the full day walking in the town that we dosed off into slept in a no so pleasant night.
Stayed 1 night in Apr 2024

2/10 Terrible

Roy

Stayed 2 nights in Apr 2024

10/10 Excellent

James

Stayed 1 night in Mar 2024

10/10 Excellent

Marino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, largest room and bathroom. I highly recommend it.
Stayed 2 nights in Mar 2024

10/10 Excellent

MANUEL

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Anirudh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service
Todo muy limpio y gente muy amable
Stayed 1 night in Nov 2023

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that I was able to stay at this property during my time in Toledo! The staff was professional and accommodating, room was clean and modern, and the hotel offer many amenities. I will definitely be back!
Stayed 2 nights in Oct 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A tourists treat
A few min drive to the old town, this property provided a nice break from the large number of tourists. It was spacious, clean and comfortable. The staff were very friendly and helpful. Great parking available below ground and the breakfast buffet was delicious with great variety.
Stayed 1 night in Oct 2023

8/10 Good

Stephanie

Pricey for location
Stayed 1 night in Oct 2023

6/10 Okay

Jamie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Attractive property and room
Very attractive property and room. The hotel is not in walking distance of town. That being said, there’s a very nice walking trail nearby. The dining room service and menu was terrible for lunch and dinner. The breakfast was very good. The spa treatment was ok. Price was good but it was not a deep tissue massage. Also,you have to pay an additional 30€ to use the spa facilities even if you have a treatment. This hotel is a nice choice if you rent a car or cab into town and then relax by the pool (freezing) in the afternoons.
Romantic package
Nice pools
Stayed 2 nights in Sep 2023

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel located just on the outskirts of the city. The size of the rooms is very nice, and the bed is perhaps the biggest bed I have ever slept in...
Stayed 2 nights in Sep 2023

8/10 Good

Hussein

Travelled with family
Big rooms relaxing
Stayed 1 night in Jun 2023

6/10 Okay

Percy

Stayed 2 nights in Jun 2023

6/10 Okay

Gail

Stayed 1 night in May 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful inside and out, the rooms were very nice, the restaurant was delicious and reasonable, and the staff were very kind and gracious.
Stayed 2 nights in Apr 2023

4/10 Poor

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Spa is not included in price of hotel stay.
Room was very hot, air con not working but it was March and can’t open the window as noises Road. No pool as it was closed and you had to pay to use the Spa, extra €30 each which was not advertised. Nice hotel but out of the town and was either a taxi or drive in. Would have expected the Spa to be inclusive.
Stayed 1 night in Mar 2023