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Ueno Urban Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ueno Urban Hotel

Free WiFi
Reception
Front of property
Mini fridge
Combined shower/bathtub, free toiletries, hair dryer, slippers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
7-8-21 Ueno Taito-ku, Tokyo, 110-0005
  • Ameyoko Shopping District
    7 min walk
  • Ueno Park
    9 min walk
  • Tokyo National Museum
    10 min walk
  • Tokyo (HND-Haneda)
    32 min drive

Room options

View all photos for Single Room, Non Smoking

Free WiFi

Single Room, Non Smoking

  • 11 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room, Smoking

Free WiFi

Double Room, Smoking

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Semi Double Room, Non Smoking

Free WiFi

Semi Double Room, Non Smoking

  • 11 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Semi Double Room, Smoking

Free WiFi

Semi Double Room, Smoking

  • 11 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Compact Twin Room, Non Smoking

Free WiFi

Compact Twin Room, Non Smoking

  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, Smoking

Free WiFi

Single Room, Smoking

  • 11 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Compact Twin Room, Smoking

Free WiFi

Compact Twin Room, Smoking

  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

Free WiFi

Double Room, Non Smoking

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Ueno Hotel

Free WiFi
Air conditioning
Breakfast available
Laundry
3.9 out of 5, Good, (1004)
The price is €69
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Ueno Hotel

About this property

Ueno Urban Hotel

Hotel with a 24-hour front desk, a short walk to Ueno Park
This hotel features laundry facilities, a 24-hour front desk, and free WiFi in public areas. Other amenities include a vending machine.
Ueno Urban Hotel offers 58 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Tokyo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Ueno Urban Hotel. During your stay, you're just a quick walk from Ueno Park. Free WiFi in public areas and laundry facilities are available.
  • Free WiFi
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Ueno Park and Ueno Zoo
As a guest of Ueno Urban Hotel, you'll find a vending machine, laundry facilities, and an elevator. Public spaces have free WiFi and wired Internet.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Fridge

More

  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Ueno Urban
Ueno Urban Hotel Tokyo
Ueno Urban Hotel Hotel
Ueno Urban Hotel Tokyo
Ueno Urban Hotel Hotel Tokyo

Ueno Urban Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 297 out of 651 reviews" "
Rating 8 - Good. 264 out of 651 reviews" "
Rating 6 - Okay. 67 out of 651 reviews" "
Rating 4 - Poor. 15 out of 651 reviews" "
Rating 2 - Terrible. 8 out of 651 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable distance from Ueno Park and train station, as well as Senso-ji temple in the other direction. Pleasant and friendly staff and a more-or-less ideal room for a solo traveller.
Stayed 2 nights in Jul 2024

8/10 Good

Jak Fung

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location of the hotel is excellent however, the size of the room is a little bit smaller than expected
Stayed 5 nights in Jul 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort
Location convenient but no other strengths
WiFi connection was lost several hours before checkout - very inconvenient. The room is tiny - a suitcase cannot be fully opened. Some staff members do not seem to be hospitable - when I asked for storing luggage ahead of check-in time, the staff member initially could not find my reservation and her attitude was quite haughty. She was later able to retrieve the booking (she overlooked it) with my earnest request - but she gave an impression of reluctance to help and I felt uncomfortable as a traveler.
Stayed 1 night in May 2024

6/10 Okay

Alex

Disliked: Property conditions & facilities
The property is run down. The room was reasonably clean, but the walls were full of dents and marks. The staff were a mixed bag - some were polite and helpful, some less so. There was also a lot of noise - not from the train station, but from the street outside. I would not stay here again unless I absolutely had to be right next to Ueno station, and even then there might be better options.
Stayed 1 night in May 2024

6/10 Okay

Ruiyi

Travelled with partner
Liked: Staff & service
The room was not very clean, but in a decent condition. Friendly staff, only a few blocks away from Ueno Station. It was very convenient for us to travel around Ueno, Asakusa, Tokyo, Shinjuku, and Shibuya.
Stayed 8 nights in Mar 2024

10/10 Excellent

Wylie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had quick access to Ueno Station and several convenience stores.
Stayed 4 nights in Mar 2024

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staffs. Good location.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and tidy room, helpful staff. Good location close to Ueno JR station.
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Man Hong

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The front desk staff was really nice and polite. That's so great that I placed order online and deliver to the hotel, the hotel kept my parcel for me. They handed over to me by the time i checked in. Room is comfortable and clean. Even there's a little duckie for bath. i was stafisfied with this hotel and definitely may come again.
Stayed 1 night in Feb 2024

10/10 Excellent

Hanwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Around the corner from Ueno Station’s Iriya exit. Clean room and nice staff.
Stayed 3 nights in Jan 2024

10/10 Excellent

Tammi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in an excellent location. Only minutes away from Ueno Station. It made it very easy to travel to different areas in Tokyo. The staff were very friendly.
Stayed 7 nights in Oct 2023

4/10 Poor

Jamie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Its ok for one night, otherwise it becomes uncomfortable very quickly. The pillow is full of hard beans which left me with a headache and waking up to feel like id been in a fist fight. It would be nice if they left clean towels outside the door on days when the room doesnt get cleaned rather than the guest having to go to reception and ask for them. One big problem was the fridge not being cold. It was literally unuseable, and maybe even dangerous. One night is fine.
Stayed 4 nights in Sep 2023

10/10 Excellent

Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, great location
Stayed 1 night in Sep 2023

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property; close to ueno metro and convenient stores; cramped room size but shower/bathroom facilities fine; AC is a must in summer Tokyo and worked great; internet a bit spotty but recommend renting external wifi or download “external SIM card” as backup; great experience/stay for adventurous type; not for the 5-star crowd
Stayed 7 nights in Aug 2023

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom is small but clean
Stayed 5 nights in Jul 2023

8/10 Good

Wai Sum Cathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its okay
Stayed 5 nights in Jun 2023

10/10 Excellent

Eliot

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
it is very convenient to the Ueno subway/rail station. Though the rooms are small, it was expected. would have been nice to have a few storage areas, but who stays in their room on vacation? The staff were very helpful and amenable. no issue when using a translator app. very friendly. Ueno area is amazing fun
Stayed 9 nights in May 2023

2/10 Terrible

Hassan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a strong smell coming from the bathroom, they let me change rooms but I guess smell is throughout the location. Rooms need upgrade, fridge didn’t cool, rooms are tiny for the price I paid…staff was good
Stayed 7 nights in May 2023

8/10 Good

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for travelers on a budget
The only “bad” thing about the room is that it’s pretty small so as a relatively tall guy it felt cramped, especially in the bathroom. However, I chose to be frugal so I can’t really complain. Definitely got good value for what I paid. I also got lucky and my room was a corner room with a great view of the Tokyo Skytree, which lit up in different colors each night! This hotel is also walking distance from the metro so you can really get anywhere in Tokyo relatively quickly.
Stayed 6 nights in Dec 2022

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is conveniently close to Ueno station and the service and amenities of the hotel are very high quality.
Stayed 1 night in May 2023

10/10 Excellent

sushuang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2023

10/10 Excellent

Harjanto, Yogyakarta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, it’s very near to the train station and ueno park, many dining option around the area, also supermarket just accross the street
Stayed 2 nights in Mar 2023