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Tokyu Stay Shinjuku

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tokyu Stay Shinjuku

Property entrance
In-room safe, desk, laptop workspace, iron/ironing board
Reception hall
Lobby
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Isetan Department Store Shinjuku
    ‪2 min walk‬
  • Shinjuku Isetan
    ‪3 min walk‬
  • Omoide Yokocho
    ‪8 min walk‬
  • Tokyo (HND-Haneda)
    ‪51 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

9.0 out of 10
Wonderful
(26 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room(Single Use), Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room(Single Use), Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking

Casual Single Room, Non Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Double Room with Mini Kitchen, Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Tokyu Stay Shinjuku

Hotel with a 24-hour front desk, a quick walk to Shinjuku Isetan
A restaurant, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and a front-desk safe. Housekeeping is available on request.
Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.
Our customers tell us they can't get enough of Tokyu Stay Shinjuku's great location. During your stay, you're just a quick walk from Shinjuku Gyoen National Garden. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Guests have great things to say about the clean accommodations and the proximity to shopping
  • Just a 3-minute walk from Shinjuku Isetan and 8 minutes by foot from Omoide Yokocho
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Tokyu Stay Shinjuku.

This 3-star Tokyo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.
Tokyu Stay Shinjuku has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 1530 per person
  • 1 restaurant

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Laundry detergent
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Renovations and closures

The property will be renovating from February 16 2025 to February 17 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1530 per person
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 624 out of 1003 reviews" "
Rating 8 - Good. 304 out of 1003 reviews" "
Rating 6 - Okay. 51 out of 1003 reviews" "
Rating 4 - Poor. 19 out of 1003 reviews" "
Rating 2 - Terrible. 5 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Fabio

Stayed 17 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff, modern hotel, room comfortable and clean, well located
Stayed 3 nights in Oct 2024

8/10 Good

Susanne, Kelowna

Clean very small room and bathroom Washer and Dryer in room Good for one - three days stay
Stayed 3 nights in Oct 2024

8/10 Good

Lui Hua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to shopping district in Shinjuku. Easily walkable to stores. Staff was helpful in helping get my luggage transported to Kyoto.
Stayed 4 nights in Oct 2024

8/10 Good

Sarah

Travelled with partner
Liked: Staff & service, amenities
I thought the property was in a great location close to Shinjuku station and felt very safe. It’s a lot less busy than out towards the Godzilla statue which is a nice break from the crowds. However the rooms are about the size of an interior cabin on a cruise ship (maybe even a bit smaller than that). The walls have a lot of marks on them making the interior look cheap, dirty and dated. However the actual room was clean. The bed was okay and overall for just a couple nights it did the trick. I do wish they would turn on the A/C before checking in because we walked into a tiny hot room and it felt overwhelming at first. Once we got the A/C turned up it was okay. There’s a 7/11 and a Starbucks about a 2 min walk away and it’s right across from a family mart for late night snacks and drinks. There’s vending machines inside the hotel lobby and water only costs about $1 and they have free coffee in the lobby. They also keep all amenities in the lobby by the elevator so if you need anything specific you can grab it on your way up. The staff are incredibly nice and they held our luggage for us all day before we checked in.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Julia

Travelled with family
Liked: Staff & service, property conditions & facilities
It a convenient place to go any other places. Near underground, and many restro options if you walk 10min. We stayed 8 nights, only 1 day for whole room clean, other days only with minimum clean.
Stayed 8 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! This is our second time at this location and we love it. Great dinning all around, easy transportation and lively night life. We will be back again.
Stayed 9 nights in Oct 2024

10/10 Excellent

Jade

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the room is compact you have everything you need and it’s very comfortable. I was worried about city noise as I’m a light sleeper but I couldn’t hear a thing.
Stayed 5 nights in Sep 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice little hotel! The staff was amazing and helpful and transportation was easy with a course train station near by!
Stayed 2 nights in Sep 2024

4/10 Poor

Michaela

Disliked: Cleanliness, property conditions & facilities
This hotel looks very different than the photos, the room smelled like old feet, it was dated and even the walls were dirty. The worst part was the air conditioner had constant water pouring from it causing the entire floor and carpet to be wet.
Stayed 1 night in Sep 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Phillip

Liked: Staff & service, property conditions & facilities
Always clean and convenient
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to station and lots of food/drink close by
Stayed 3 nights in Sep 2024

10/10 Excellent

Toshiko

Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here several times and will do so again.
Stayed 2 nights in Aug 2024

8/10 Good

Capri

Travelled with group
Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2024

10/10 Excellent

Pablo

Travelled with family
Liked: Amenities
Stayed 7 nights in Aug 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
Check in and out was so smooth! We absolutely loved this hotel. The washer/dryer was so convenient and easy to use! The space isn’t large, but we knew that going into it. We only had backpacks, but it would be difficult opening up multiple suitcases at a time. The bathroom was very nice and clean. They also provided umbrellas for when it was raining. The staff was nice and it was a great place to stay!
Stayed 4 nights in Aug 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Mathew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to stay in Shinjuku, this hotel is great. Rooms are standard sized, but clean and well looked after. The location is in Shinjuku sanchome3 and the main Shinjuku station is a quick walk away. Free coffee machine in the foyer was very handy, especially for iced coffee after a day outside in the blazing Tokyo heat. There are heaps of restaurants and nightlife nearby and heaps of locals around. Highly recommend.
Stayed 5 nights in Aug 2024

10/10 Excellent

AILI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would choose this place again next time
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were extremely nice. Spoke English well also. Breakfast was good too
Stayed 5 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and easy access to major transportation
Stayed 3 nights in Aug 2024