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Tokyu Stay Shinjuku Eastside

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tokyu Stay Shinjuku Eastside

Exterior
Soundproofing, iron/ironing board, free WiFi, bed sheets
Reception
Meeting facility
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Tokyo Prefecture, 160-0022
  • Samurai Museum
    ‪6 min walk‬
  • Okubo Park
    ‪8 min walk‬
  • Isetan Department Store Shinjuku
    ‪9 min walk‬
  • Tokyo (HND-Haneda)
    ‪52 min drive‬

Room options

View all photos for STAY BEAUTY and CARE ROOM Non-Smoking

STAY BEAUTY and CARE ROOM Non-Smoking

STAY BEAUTY and CARE ROOM Non-Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Comfort Double Room with desk, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with desk, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room Single Use, Non Smoking

  • 41 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin Room Single Use, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Residential Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Residential Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Twin Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Residential Double Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Double Room, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room Single Use with desk, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room Single Use with desk, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Double Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room Single Use with table, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room Single Use with table, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Garden Suite, Non Smoking

Terrace/patio

Garden Suite, Non Smoking

  • 69 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Adjoining Room A, Non Smoking

Adjoining Room A, Non Smoking

Adjoining Room A, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Adjoining Room B, Non Smoking

Adjoining Room B, Non Smoking

Adjoining Room B, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Comfort Double Room with table, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with table, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Terrace/patio

Hotel Gracery Shinjuku

Free WiFi
Air conditioning
Parking available
Bar
4.5 out of 5, Wonderful, (2608)
The price is €179
for 1 room
includes taxes & fees
29 Jan - 30 Jan
Hotel Gracery Shinjuku

About this property

Tokyu Stay Shinjuku Eastside

Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden
This hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a TV in a common area and a vending machine. Housekeeping is available on request.
Tokyu Stay Shinjuku Eastside offers 208 accommodations with all-in-one washer/dryers and slippers. Rooms open to patios. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Tokyo hotel provides complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Housekeeping is offered on request and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Tokyu Stay Shinjuku Eastside. During your stay, you're just a quick walk from Samurai Museum. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include 7 meeting rooms, laundry facilities, and an elevator
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Shinjuku Gyoen National Garden and a few minutes from Waseda University
As a guest of Tokyu Stay Shinjuku Eastside, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. There are 7 meeting rooms available. WiFi is free in public spaces. Tokyu Stay Shinjuku Eastside also features a television in a common area and an elevator.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 1870 per person

Family friendly

  • All-in-one washer and dryer
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms - 7

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 100
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Digital channels
  • Netflix
  • Smart TV
  • Streaming services

Food and drink

  • Electric kettle
  • Microwave
  • Fridge

More

  • All-in-one washer and dryer
  • Iron/ironing board (on request)
  • Laundry detergent
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1870 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and window guards
This property doesn't offer after-hours check-in. Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival.
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel, toothbrush, nightwear exchange are provided daily.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku East Side
Tokyu Stay Shinjuku Eastside Hotel
Tokyu Stay Shinjuku Eastside Tokyo
Tokyu Stay Shinjuku Eastside Hotel Tokyo

Tokyu Stay Shinjuku Eastside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 269 out of 398 reviews" "
Rating 8 - Good. 93 out of 398 reviews" "
Rating 6 - Okay. 19 out of 398 reviews" "
Rating 4 - Poor. 9 out of 398 reviews" "
Rating 2 - Terrible. 8 out of 398 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well design hotel. Staff very helpful!

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty close to a subway station. Clean rooms. Nice and helpful staff.
Stayed 5 nights in Oct 2024

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a clean and comfortable hotel. Staff are helpful, washing machine in the room is a plus.
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unexpectedly good. Staff are excellent and the rooms very clean and well equiped. Yes like all Japanese hotels the rooms are on the smaller side but spacious enough of 2 people. Will make a point of staying here again. Thank you staff.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the helpfulness of staff and availability of supplies and amenities nearby.
Stayed 7 nights in Oct 2024

6/10 Okay

eva

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Many pee stains on our covers and bedding
Stayed 9 nights in Sep 2024

10/10 Excellent

yitian

Stayed 4 nights in Sep 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Louise, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel room was a little smaller than we’d anticipated, but it was comfortable, clean and full of amenities. Loved the washer dryer in the room and the kitchenette facilities. Would happily stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.
Stayed 7 nights in Sep 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a pleasant stay at Tokyu Stay Shinjuku Eastside - rooms were clean, amenities were sufficient. Location wise, it is slightly far out from the main Shinjuku area but there are 2 other stations that are within walking distance from the hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Theresa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience!! Friendly and helpful staff. Would definitely stay here again !
Stayed 2 nights in Sep 2024

10/10 Excellent

Horace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location
The location is great and the room was bigger than we expected. The hotel is also willing to provide other support, such as arranging package shipping Has washer and dryer in the room is a plus
Stayed 3 nights in Sep 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A decent stay for the price point
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee machine wasn't always working, and breakfast hours changed a couple of times, but otherwise very efficient and clean.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside of the main Shinjuku area, making it a walk to get to. However, there’s another station nearby and this also makes it a relatively quiet area to stay - great for those who prefers this
Stayed 4 nights in Sep 2024

10/10 Excellent

Richerlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The adjoining room is superb and a great option if u have teen kids! Location is also very comvenient. walking distance from train stations, 24hr kmobini stores and affordable restaurants.
Stayed 4 nights in Sep 2024

8/10 Good

Decelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Nataliya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and pleasant!
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast with a lot of choices. We enjoyed rooms 921 and 922, but one of the rooms did not have Kleenex-type tissue, and a few extra hand towels would have been nice to have in the room.
Stayed 6 nights in Aug 2024

6/10 Okay

Lily

Clean hotel, but no English service at night shift
Stayed 5 nights in Jul 2024

10/10 Excellent

alfonso

Stayed 2 nights in Aug 2024

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Below average check-in, person at the desk took our party name, had me fill out an occupation form, and handed me the room keys. She didn’t explain anything about the property, area, elevators, or the room. Other than that the room was just about average for the Tokyo area. No multi-lingual instructions for the washer/ dryer unit so I had to hold my phone up to the thing with google translate running to get my first couple loads going.
Stayed 3 nights in Jul 2024