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Tokyu Stay Ginza

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tokyu Stay Ginza

Exterior
Reception
In-room safe, soundproofing, iron/ironing board, free WiFi
Reception
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Kabuki-za Theatre
    2 min walk
  • Matsuya Ginza
    3 min walk
  • Ginza Wako Building
    4 min walk
  • Tokyo (HND-Haneda)
    24 min drive

Room options

View all photos for Superior Double Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Single Use, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room [Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Non Smoking

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (Single Use)

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (No Washing machine)

  • 25 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (Single Use, No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Hotel Gracery Ginza

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (1001)
The price is €124
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Hotel Gracery Ginza

About this property

Tokyu Stay Ginza

Hotel with a 24-hour front desk, a short walk to Ginza Six
A restaurant, a coffee shop/cafe, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Tokyu Stay Ginza offers 191 air-conditioned accommodations with all-in-one washer/dryers and safes. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with cable channels. Additionally, rooms include complimentary newspapers and hair dryers. Housekeeping is offered on request and irons/ironing boards can be requested.

The shopping around Tokyu Stay Ginza gets high marks from our customers. During your stay, you're just a quick walk from Ginza Six. Enjoy features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 4-minute walk from Ginza Six and 11 minutes by foot from Tokyo International Forum
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Tokyu Stay Ginza.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
Tokyu Stay Ginza has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 1500 per person
  • 1 restaurant and 1 coffee shop/cafe

Family friendly

  • All-in-one washer and dryer
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Microwave
  • Fridge

More

  • All-in-one washer and dryer
  • Children's slippers
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laundry detergent
  • Local maps
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Tokyu Stay Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1003 reviews" "
Rating 8 - Good. 325 out of 1003 reviews" "
Rating 6 - Okay. 88 out of 1003 reviews" "
Rating 4 - Poor. 41 out of 1003 reviews" "
Rating 2 - Terrible. 9 out of 1003 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel staff culture seems a bit toxic, one particular staff member was particularly rude for no apparent reason. Besides that there were no issues with th hotel itself and their facilities.
Stayed 9 nights in Sep 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Great staff. Great breakfast. This hotel is located perfectly next to the subway system, close to a lot of shopping and cultural sites (Edo Castle ruins/Imperial Palace grounds). The staff is extremely attentive and courteous, even going as far as coming back out to check on us as we were loaded up in our taxi trying to get to our next destination after checking out! The staff member ended up helping us translate to Japanese, and this was after she hailed him for us.
Stayed 4 nights in Sep 2024

8/10 Good

Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to have a washing machine in the room. Location was fantastic. Services within the hotel were good. Although the breakfast was underwhelming. The room was too small for 2 people. There was nowhere to put 2 suitcases. We made do and as we were out all day. We also had an internal room with a view of the fire escape. Would have preferred a better view and would ask should I return.
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and friendly. Facilities were good. Good location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Henry Gee Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Xanny

Stayed 6 nights in Aug 2024

4/10 Poor

Jane

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The hotel is right besides the train station and it is very convenient to both airports however the room is not clean at all
Stayed 1 night in Sep 2024

2/10 Terrible

Yuen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
While the hotel's convenient location near the Ginza shopping area and the helpful on-site washer and dryer were definite pluses, the cleanliness of the room left much to be desired. The carpet and walls were marred by numerous stains, and the daily cleaning service seemed limited to rubbish removal and towel replacement. Guests seeking a more thorough cleaning experience may want to consider other options. During our six-night stay, the bed sheets were only changed upon request and an additional fee.
Stayed 6 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place to stay while in tokyo
Stayed 2 nights in Sep 2024

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy with washing machine
Stayed 3 nights in Aug 2024

10/10 Excellent

Jue

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kai Yen

Stayed 2 nights in Aug 2024

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, easy to get public transport. The staff were amazing and very helpful when our plans changed and we needed to extend our stay.
Stayed 4 nights in Aug 2024

6/10 Okay

Mable

Travelled with partner
Liked: Cleanliness
Room is really small - that’s given for most hotels in Tokyo. Staff were not friendly. Only good thing is the location, close to subway and shopping
Stayed 5 nights in Aug 2024

8/10 Good

NIGEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Adrian

Business traveller
Disliked: Cleanliness, staff & service
They have stupid policy of charging additional if you want room cleaned and change sheets. I told them for one of days them and they forgot to schedule. When coming back to room not cleaned and then they offered me different room or change sheet myself for free.
Stayed 6 nights in Aug 2024

10/10 Excellent

Machiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Alfie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Maria Rosita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very close to train stations& walkability to restaurants and shops was really great. The hotel was clean and the staff was friendly. The breakfast buffet that they offer is okay but needs more variety, have stayed at other hotels that provided a much better spread of dishes. We will definitely stay here again, the location is great and safe.
Stayed 6 nights in Jul 2024

10/10 Excellent

AHMAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Aug 2024

10/10 Excellent

James Oliver, Anaheim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the middle of everything. You can walk from everywhere from here train stations, bus stations, mall, dining, shopping.
Stayed 5 nights in Aug 2024

8/10 Good

Warren

Liked: Property conditions & facilities, room comfort
Tokyu Stay Ginza
The room was clean & the included breakfast experience was wonderful. The room was small, but right in the center of Ginza! A great experience!
Stayed 4 nights in Jul 2024

8/10 Good

Phong, Cedar Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room a bit small, nice to have washer/ dryer in the room. Short distance walking to Ginza upscale mall and restaurants.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Jul 2024