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Sotetsu Fresa Inn Ueno Okachimachi

3.0 star property

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Photo gallery for Sotetsu Fresa Inn Ueno Okachimachi

City view from property
Desk, blackout curtains, iron/ironing board, free WiFi
Hallway
Front of property
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Ueno 1-20-8, Taito-ku, Tokyo, 111-0005
  • Ueno Park
    ‪4 min walk‬
  • Tokyo Dome
    ‪3 min drive‬
  • Tokyo Skytree
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

View all photos for [Non-Smoking] Superior Single

Desk, blackout curtains, iron/ironing board, free WiFi

[Non-Smoking] Superior Single

  • 9.7 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for [Non-Smoking] Single

Desk, blackout curtains, iron/ironing board, free WiFi

[Non-Smoking] Single

  • 9.4 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for [Non-Smoking] Corner Double (Adjoining Rooms cannot be requested)

Desk, blackout curtains, iron/ironing board, free WiFi

[Non-Smoking] Corner Double (Adjoining Rooms cannot be requested)

  • 11.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for [Non-Smoking] Twin (Adjoining Rooms cannot be requested)

Desk, blackout curtains, iron/ironing board, free WiFi

[Non-Smoking] Twin (Adjoining Rooms cannot be requested)

  • 14.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Non-Smoking] Double

Desk, blackout curtains, iron/ironing board, free WiFi

[Non-Smoking] Double

  • 9.7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for [Non-Smoking] Semi-Double

Desk, blackout curtains, iron/ironing board, free WiFi

[Non-Smoking] Semi-Double

  • 9.4 sq m
  • Sleeps 2
  • 1 Large Twin Bed

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Reception

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4.5 out of 5, Wonderful, (876)
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About this property

Sotetsu Fresa Inn Ueno Okachimachi

Hotel with a 24-hour front desk, a quick walk to Ueno Park
Along with a microwave in a common area, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and gift shops/newsstands. Housekeeping is available on request.
Sotetsu Fresa Inn Ueno Okachimachi offers 155 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bidets, and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Sotetsu Fresa Inn Ueno Okachimachi. During your stay, you're just a quick walk from Ueno Park. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi and wired Internet
  • Continental breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a gift shop
  • Just a 4-minute walk from Ueno Park and a 3-minute drive from Tokyo Dome
Sotetsu Fresa Inn Ueno Okachimachi offers its guests a vending machine, gift shops/newsstands, and complimentary newspapers in the lobby. Public spaces have free WiFi and wired Internet. Sotetsu Fresa Inn Ueno Okachimachi also features laundry facilities, dry cleaning/laundry services, and a front-desk safe.

This 3-star Tokyo hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:00 AM.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: JPY 850 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The name on the booking must match the name on the passport.
Parcel deliveries will be accepted only for guests in house or checking in within a week of the day of receipt. Guests should write the name of the guest and check-in date on the package. The property cannot hold very large bags, large amounts of baggage, or items that require refrigeration or freezing. Please note that the property will not pay cash on delivery, so guests should make sure to pay before sending their items.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately JPY 850 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, PayPay, and LINE Pay
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Sotetsu Fresa Inn Ueno-Okachimachi Tokyo
Sotetsu Fresa Ueno-Okachimachi Tokyo
Sotetsu Fresa Ueno-Okachimachi
Sotetsu Fresa UenoOkachimachi
Sotetsu Fresa Ueno Okachimachi
Sotetsu Fresa Inn Ueno Okachimachi Hotel
Sotetsu Fresa Inn Ueno Okachimachi Tokyo
Sotetsu Fresa Inn Ueno Okachimachi Hotel Tokyo

Sotetsu Fresa Inn Ueno Okachimachi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 535 out of 1000 reviews
Rating 8 - Good. 384 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Arturo

Liked: Staff & service
Disliked: Property conditions & facilities
Average. The room was small, not super clean but ok. Also some random people knocked on my door and the room acrooss at 12AM for like an hour and when I called the lobby they did not send anyone to check. I would not recommend it unless you plan on visiting nearby museums and Akihabara which is one station away.
Stayed 3 nights in Jan 2025

10/10 Excellent

Han Shun

Stayed 7 nights in Jan 2025

6/10 Okay

Shlomi Shlomo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O.k
Stayed 1 night in Dec 2024

10/10 Excellent

Romina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Chandru

Stayed 4 nights in Nov 2024

10/10 Excellent

Jose Miguel

Stayed 3 nights in Nov 2024

8/10 Good

Calvin, Flushing

Stayed 5 nights in Nov 2024

10/10 Excellent

Elias emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room- but expected. Very clean all throughout. We loved the breakfast at the cafe attached to the hotel. It was very close to the train stations and we generally loved the Ueno area!
Stayed 3 nights in Nov 2024

10/10 Excellent

Edgar Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Hikaru

Stayed 5 nights in Oct 2024

6/10 Okay

Alan

Liked: Cleanliness

A basic city hotel.

It’s an OK city hotel, quite basic. The room was very small with one side of the double bed against the wall. The reception staff were not that welcoming, but then it was cheap!
Stayed 3 nights in Oct 2024

8/10 Good

HonMing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable from JR or metro stations
Stayed 1 night in Oct 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 5 nights in Sep 2024

10/10 Excellent

David

Stayed 5 nights in Sep 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location for traveling around Ueno area. Near to the Skyliner and train stations.
Stayed 1 night in Sep 2024

10/10 Excellent

Chinagarn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AAAA
Stayed 3 nights in Sep 2024

10/10 Excellent

Carissa

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Chun Keung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with a lot transport options around. It’s close to ameyokocho and many good restaurants also.Easy to travel between both NRT and HND airport.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Choose another hotel

Worse hotel that I ever stayed in. The room was too small basically only one person can be up and walk. Can’t even keep your suitcase open, there is no space for anything in the room. Bathroom was too small basically no one should stay at this hotel if you are outside Japan.
Stayed 4 nights in Aug 2024

2/10 Terrible

JIANING

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very dated and almost impossible to make it clean
Stayed 3 nights in Aug 2024

6/10 Okay

Megan

Liked: Staff & service
Disliked: Room comfort

It was a place to sleep

The staff was very nice and welcoming. They had plenty of free amenities. Our room was TINY and the AC unit wouldn’t stay on it. The AC unit was also full of mold… it was fine when it was on but it was pretty stuffy. The room itself felt clean, the floors seemed a little gross though. It was a good place to sleep for a night but wouldn’t stay there long term.
Stayed 1 night in Aug 2024