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Onsen Ryokan Yuen Shinjuku

3.5 star property

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Hot springs
YUEN Suite, Non Smoking, City View | Extra beds
Reception
Hot springs
YUEN Suite, Non Smoking, City View | City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

Map
5-3-18 Shinjuku, Tokyo, Tokyo, 160-0022
  • Tokyo Dome
    â€Ș6 min drive‬
  • Tokyo Imperial Palace
    â€Ș6 min drive‬
  • Shibuya Crossing
    â€Ș6 min drive‬
  • Tokyo (HND-Haneda)
    â€Ș45 min drive‬

Room options

View all photos for YUEN Suite, Non Smoking, City View

YUEN Suite, Non Smoking, City View

YUEN Suite, Non Smoking, City View

  • 51 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Double Room, Non Smoking, City View

Premium Double Room, Non Smoking, City View

Premium Double Room, Non Smoking, City View

  • 33 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Small Double Room, Non Smoking

Small Double Room, Non Smoking

Small Double Room, Non Smoking

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for [2 Single beds] Comfort Twin Room, Non Smoking, City View

[2 Single beds] Comfort Twin Room, Non Smoking, City View

[2 Single beds] Comfort Twin Room, Non Smoking, City View

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for [2 Single beds] Comfort Twin Room, Non Smoking

[2 Single beds] Comfort Twin Room, Non Smoking

[2 Single beds] Comfort Twin Room, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

Double Room, Non Smoking

Double Room, Non Smoking

  • 25 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

  • 15 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room, Non Smoking, City View

Double Room, Non Smoking, City View

Double Room, Non Smoking, City View

  • 25 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Small Double Room, Non Smoking, City View

Small Double Room, Non Smoking, City View

Small Double Room, Non Smoking, City View

  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Onsen Ryokan Yuen Shinjuku

Hotel with a 24-hour front desk, in the vicinity of Tokyo Imperial Palace
Along with a restaurant, this hotel has a microwave in a common area and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite.
Onsen Ryokan Yuen Shinjuku offers 193 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bidets and toilets with an electronic bidet.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs open between 3:00 PM and 2:00 AM.
Our customers tell us they can't get enough of the helpful staff at Onsen Ryokan Yuen Shinjuku. During your stay, you'll be within walking distance of Shinjuku Gyoen National Garden. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Japanese breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes hot springs
  • 6 minutes by car from Tokyo Dome and 6 minutes from Tokyo Imperial Palace
There's a restaurant on site. Public spaces have free WiFi. Onsen Ryokan Yuen Shinjuku offers its guests hot springs. Onsen Ryokan Yuen Shinjuku also features a vending machine, laundry facilities, and a front-desk safe.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy Japanese breakfast daily from 7:00 AM to 10:00 AM.
Onsen Ryokan Yuen Shinjuku has a restaurant on site.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,500 for adults and JPY 1,000 for children
  • A restaurant

Things to do

  • Hot spring

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - 2:00 AM
  • Hot springs water temperature - 40 ÂșC
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 2500 for adults and JPY 1000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Hot springs access available from 3:00 PM to 2:00 AM.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ONSEN RYOKAN YUEN SHINJUKU Hotel
ONSEN RYOKAN YUEN Hotel
ONSEN RYOKAN YUEN SHINJUKU Hotel
ONSEN RYOKAN YUEN Hotel
ONSEN RYOKAN YUEN
Hotel ONSEN RYOKAN YUEN SHINJUKU Tokyo
Tokyo ONSEN RYOKAN YUEN SHINJUKU Hotel
Hotel ONSEN RYOKAN YUEN SHINJUKU
ONSEN RYOKAN YUEN SHINJUKU Tokyo
Onsen Ryokan Yuen Shinjuku
Onsen Yuen Shinjuku Tokyo
ONSEN RYOKAN YUEN SHINJUKU Hotel
ONSEN RYOKAN YUEN SHINJUKU Tokyo
ONSEN RYOKAN YUEN SHINJUKU Hotel Tokyo

Onsen Ryokan Yuen Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1074 reviews
Rating 8 - Good. 275 out of 1074 reviews
Rating 6 - Okay. 52 out of 1074 reviews
Rating 4 - Poor. 19 out of 1074 reviews
Rating 2 - Terrible. 8 out of 1074 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get too, the onsen is in a great location in the middle of a busy city.
Stayed 2 nights in Dec 2024

10/10 Excellent

Samnang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff from the front and back of the house. Professional, and engaged.
Stayed 3 nights in Dec 2024

10/10 Excellent

yujiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean, well equipped staff were friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean, attentive staff, good amenities, excellent breakfast. Very happy with our choice for our short stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness
Stayed 6 nights in Dec 2024

10/10 Excellent

Dirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect finale for our trip to Japan. Quiet boutique hotel with designer touches and fantastic dining (make sure to get the Japanese breakfast, reservations one day ahead). The onsen was unforgettable: picture yourself in an outdoor hot spring on the roof overlooking the Tokyo skyline at night. Epic! The neighborhood is full of hidden gems and very walkable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gloria

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay! It had great a view of the city, a peaceful onsen, and a great location to catch the train.
Stayed 3 nights in Dec 2024

8/10 Good

Ryan, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem of a location. Not too far from Shinjuku station and close to several subways. My only complaint was that our room was very dusty. No ventialltion to air it out. Other than that, staff were great and very helpful, and the reaturant food was amazing as well as the onsen ( as the water is imported from Hakone). Highly recommended.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen was my favourite part of the stay. Amazing hotel. Highly recommend.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kawabe

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice staffs, nice neighborhood
Stayed 2 nights in Oct 2024

10/10 Excellent

Ting Fung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok, the room is a bit small, but that is pretty much the case for most hotels in Tokyo, especially in Shinjuku. What is surprising in a nice way is the thoughts they put into it in ensuing a comfortable stay for us. The in-room tea set and snacks is a nice gesture. The all-in-one room with the vending machine, microwave oven, water and ice machines, and laundry service is also extremely useful. Having an onsen on the top floor is also a nice surprise. Finally, the restaurant provides great dinner. In the end we enjoyed our stay very much.
Stayed 1 night in Nov 2024

10/10 Excellent

rana, Riverside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite hotel we stayed at in Tokyo. Very nice and clean and spacious. They offer great amenities. They have daily room service cleaning which is rare in Japan. Loved how there was a 7/eleven directly in front of the hotel to grab light snacks. It is about a 10 minute walk from the main attraction in Shinjuku area.so be prepared to walk a little. Overall lovely hotel!
Stayed 2 nights in Nov 2024

6/10 Okay

Alexander

Liked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

edilberto

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is superb and a hidden gem of the city. Check-in was fine, and the front desk staff were very friendly and accommodating. However, the staff on duty during check-out did not seem very friendly or accommodating. Overall, my stay was pleasant and great.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and perfect location. Breakfast was amazing!
Stayed 2 nights in Nov 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is designed to give a peaceful feeling. The onsen is so relaxing and serene with a beautiful view. The free popsicles are so nice, thank you! The room is small with no closet space or notepad and pen. But I am coming back.
Stayed 4 nights in Oct 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was designed to look like a traditional Japanese hotel with bamboo screens and muted tones. The area around was quite quiet. There was not much to do without walking some way. The rooms were small but well designed to maximize space. The staff were quiet and reserved but helped with queries. We unfortunately didn’t use the Onsen as it was crowded when we were available to use but the app was useful in monitoring how busy it was at various times. We didn’t have breakfast so can’t comment on the food.

4/10 Poor

Mi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The stuff in the property is not friendly at all, I didn’t feel welcomed. Also if you are Asian, you might experience resist in this hotel. Lot of foreigners stay in this hotel, when I went to the public hot spring, one Caucasian lady was super rude and racist. With the price I paid for the service and environment, definitely not worth it. Also very far away from the subway station, at least 10 minutes walk.
Stayed 5 nights in Oct 2024

10/10 Excellent

CAMERON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, amazing onsen, very convenient area for travel. All n all amazing would stay again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ash

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was amazing
Stayed 13 nights in Jun 2024

6/10 Okay

Xiang

Travelled with family
Disliked: Cleanliness, amenities
This is a hotel emphasize minimalism and zen feeling. As soon as you walk in you have the pressure to be very quiet. At first it was fine, after a few days of lack of interests to provide services from the staffs, it just makes me feel very cold. Hotel staffs seem like they’re afraid of you talking to them. A few are nice and smiley but kept their conversation minimal. Others just showing one question is too much especially one particular staff during check in time. Very uninterested and cold. One staff Chris is very nice though. They don’t clean and replace your tea cups and refill some basic stuffs like toothbrush and Q tips. But room is genuinely clean and comfortable. Except the design of window is low on the floor level. I bumped my head twice as there is a wall built above the low window. Very weird design. All windows are on the floor level. Walls at your eye level. And easy to bump your head everywhere. On the last day when we were checking out, we saw a bug crawling in the room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024