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Mitsui Garden Hotel Otemachi Tokyo

4.0 star property

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Photo gallery for Mitsui Garden Hotel Otemachi Tokyo

Property entrance
Lobby
Interior
Lobby
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
2-1-2 Uchi-Kanda, Chiyoda-ku, Tokyo, Tokyo, 101-0047
  • Imperial Palace East Gardens
    ‪9 min walk‬
  • Tokyo International Forum
    ‪18 min walk‬
  • Tokyo Imperial Palace
    ‪19 min walk‬
  • Tokyo (HND-Haneda)
    ‪27 min drive‬

Room options

View all photos for Superior , 2 beds, Non Smoking

In-room safe, individually decorated, individually furnished

Superior , 2 beds, Non Smoking

  • 24.9 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard , 1 bed Queen, Non Smoking

In-room safe, individually decorated, individually furnished

Standard , 1 bed Queen, Non Smoking

  • 18.3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard , 1 bed Double, Non Smoking

In-room safe, individually decorated, individually furnished

Standard , 1 bed Double, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior , 1 bed Queen, Non Smoking

In-room safe, individually decorated, individually furnished

Superior , 1 bed Queen, Non Smoking

  • 21.6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Double Room, Non Smoking

In-room safe, individually decorated, individually furnished

Moderate Double Room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 2 beds, Non Smoking

In-room safe, individually decorated, individually furnished

Standard , 2 beds, Non Smoking

  • 22.1 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Queen Room, Non Smoking

In-room safe, individually decorated, individually furnished

Moderate Queen Room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Twin Room, Non Smoking

In-room safe, individually decorated, individually furnished

Moderate Twin Room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Queen Room, Non Smoking

In-room safe, individually decorated, individually furnished

Comfort Queen Room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking

In-room safe, individually decorated, individually furnished

Superior Twin Room, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior , 1 bed WideKing, Non Smoking

Superior , 1 bed WideKing, Non Smoking

Superior , 1 bed WideKing, Non Smoking

  • 24.9 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible , 1 bed Double, Non Smoking

Accessible , 1 bed Double, Non Smoking | Interior

Accessible , 1 bed Double, Non Smoking

  • 24.9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room, Non Smoking

In-room safe, individually decorated, individually furnished

Comfort Twin Room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Mitsui Garden Hotel Otemachi Tokyo

Hotel with a 24-hour front desk, near Tokyo Imperial Palace
This smoke-free hotel features a restaurant, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and multilingual staff assistance are onsite.
Mitsui Garden Hotel Otemachi Tokyo offers 191 accommodations with safes and slippers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Mitsui Garden Hotel Otemachi Tokyo 's great location gets high marks from our customers. During your stay, you're just a quick walk from Imperial Palace East Gardens. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 2-minute drive from Tokyo Imperial Palace and a few minutes from Nippon Budokan
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and laundry facilities are also featured at Mitsui Garden Hotel Otemachi Tokyo .

This 4-star Tokyo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 11 AM.
Mitsui Garden Hotel Otemachi Tokyo has a restaurant on site.

Languages

Chinese (Mandarin), English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends: JPY 1540 per person
  • 1 restaurant

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger included in the reservation.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) or complete a health declaration.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1540 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mitsui Garden Hotel Otemachi Tokyo
Mitsui Garden Otemachi Tokyo
Mitsui Garden Otemachi
Mitsui Otemachi Tokyo Tokyo
Mitsui Garden Hotel Otemachi
Mitsui Garden Hotel Otemachi Tokyo
Mitsui Garden Hotel Otemachi Tokyo Hotel
Mitsui Garden Hotel Otemachi Tokyo Tokyo
Mitsui Garden Hotel Otemachi Tokyo Hotel Tokyo

Mitsui Garden Hotel Otemachi Tokyo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1004 reviews
Rating 8 - Good. 316 out of 1004 reviews
Rating 6 - Okay. 54 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 7 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty close to Tokyo station.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

10/10 Excellent

Katherine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent!
Stayed 2 nights in Nov 2024

10/10 Excellent

Pei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel...well-designed and modern. It was my first time with this chain and now I want to check them all out
Stayed 3 nights in Nov 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All hotel staff are unfailingly polite and professional, plus spoke decent english. Messaging them ahead of time though, requires you to be proactive as they are busy. In the Queen Comfort Room, as a solo guest, I had good space but two people will be tighter so you have to move stuff around. I prefer not to keep my suitcases on the floor of my hotel rooms so to do this, I had the folding luggage rack and the ottoman/footrest of the sitting chair as an elevated space for my large check-in bag. I used the fridge cabinet to hold up my smaller suitcase and leaned the top half of that suitcase against the wall. Using 2 of the three stools (two of which double as a mini nightstand) in the room to hold up more luggage would have also been an option too. This is because the desk is tiny. It's a triangle attached to the fridge and the wall that has a small bose speaker, the phone, and a small valet. The bose speaker and valet immediate got moved to the TV shelf (no stand) so that I could use that space for my daypack and shopping. Couldn't get the window open. Didn't use the shallow closet. Would have traded it for more desk space. The room is clean but I did find a long hair as well as maybe an old stain on the shower curtain but not a huge problem. The bathroom needs one more towel rack/grab handle. The hotel is close to several trains (avoid Kanda Station with its confusing exits), walkable to Tokyo Sta. and has a small restaurant. Quiet area. Would stay at again.
Stayed 3 nights in Nov 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff at reception. So nice!
Stayed 1 night in Nov 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

So

Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were very polite and always greeting when returning to hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, safe, and close to public transit. The staff were especially helpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Stayed 4 nights in Oct 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor quality Tokyo hotel
Poor quality hotel for the price. For those familiar with UK chains, this is one below a Premier Inn. Bathroom had not been cleaned properly and had hair on the walls. Room was very small (to be expected in Tokyo but seemed smaller when compared with other hotels of similar price). Breakfast options were limited with small selection of food.
Stayed 4 nights in Nov 2024

10/10 Excellent

lindsey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and good breakfast. 2 bad things, they put us in a non smoking room across from the smoking lounge. I’m allergic to cigarette smoke, so I didn’t like being in the hallway or the smell of smoke in our room. Also the beds were the most uncomfortable out of all our 5 hotels in Japan. Basically like laying on a box spring.
Stayed 2 nights in Nov 2024

10/10 Excellent

terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Well run
Stayed 3 nights in Nov 2024

8/10 Good

Vatcharapong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean with friendly staff. However, the bed I had was too soft and there may be a dent on it, making sleeping not that great. This may be just for my room, so I may give it another try in the future.
Stayed 1 night in Nov 2024

6/10 Okay

Brian

Liked: Staff & service
Well decorated and attentive staff, close to everything both Kanda and Otemachi. Staff was helpful and organized. Limited amenities in the rooms but nice too have access to coin laundry. Solid 3 stars, would be 4 except there was some issue with the plumbing which made a sewer smell when you flush the toilet, and you can't open the window in the room. Bad combo.
Stayed 3 nights in Nov 2024

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Masato

Stayed 4 nights in Oct 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024