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Luana Shibuya

2.5 star property

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Photo gallery for Luana Shibuya

Exterior
Deluxe Twin Room | Bathroom
Queen Room
Mini-fridge, microwave, stovetop, electric kettle
Deluxe Twin Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
3-8-11 Hatagaya, Shibuya, Tokyo, Tokyo, 151-0072
  • Shinjuku Central Park
    ‪19 min walk‬
  • Tokyo Metropolitan Government Building
    ‪3 min drive‬
  • Tokyo Opera City Concert Hall
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Queen Room

Queen Room

Queen Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Luana Shibuya

Hotel in Tokyo, near Yoyogi Park
Free WiFi in public areas and multilingual staff assistance are available at this smoke-free hotel. Housekeeping is available on request.
Luana Shibuya offers 24 accommodations with slippers and hair dryers. Flat-screen televisions come with digital channels. Kitchenettes offer stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, bidets, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Luana Shibuya, you'll be within walking distance of Tokyo Metropolitan Government Building. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Amenities include a multilingual staff
  • Just a 3-minute drive from Tokyo Metropolitan Government Building and a few minutes from Yoyogi Park
Luana Shibuya offers its guests multilingual staff. Public spaces have free WiFi.

This Tokyo hotel is smoke free.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Family friendly

  • Dining table
  • Kitchenette
  • Microwave
  • Mini-fridge

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Cookware/dishes/utensils
  • Dining table
  • Electric kettle
  • Griddle
  • Kitchenette
  • Microwave
  • Mini fridge
  • Stovetop

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Slippers
  • Washing machine

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
This property doesn't offer after-hours check-in

Access methods

Private entrance, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Luana Shibuya Hotel
Luana Shibuya Tokyo
Luana Shibuya Hotel Tokyo

Luana Shibuya Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 28 out of 60 reviews
Rating 8 - Good. 20 out of 60 reviews
Rating 6 - Okay. 7 out of 60 reviews
Rating 4 - Poor. 1 out of 60 reviews
Rating 2 - Terrible. 4 out of 60 reviews

9.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Benjamin

Stayed 1 night in Nov 2024

8/10 Good

Hanh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Stayed 4 nights in Sep 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was nice & quiet. It’s more spacious than most of the hotel rooms you can book in Tokyo. Neighborhood was nice and quiet. Short walk to the train station. Some good shops & restaurants nearby.
Stayed 4 nights in Sep 2024

10/10 Excellent

LaMarr

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Padmanaban

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy accesible to all
Stayed 1 night in Jul 2024

2/10 Terrible

Adriana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel has no staff on premises. And they failed to email me a confirmation code, so I could not enter the building. I had to telephone and ask for help. His English was poor. Eventually he have me the confirmation number, but then there was no EXPLANATION of how to enter the room using keypad. Keypad did not activate even after I called and got more help. EVENTUALLY I got it to activate, it lit up and I was able to enter the room. Very small. I did not stay in the room I went elsewhere and lost my money. Just DREADFUL.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for being in Hatagaya Clean and comfortable. Close to various restaurants, stores and train station.
Stayed 4 nights in Jul 2024

8/10 Good

Yuhang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Ted

Liked: Cleanliness
Disliked: Staff & service, amenities
Really liked this property. Only had a few issues with the hotel. Other than there’s actually no staff there the neighborhood was nice and lots of small eateries around. We had issues with the door lock. Which wasn’t operating properly. Also it’s a walk up so keep that in mind. The room is actually a lot bigger than most hotels so that’s a plus.
Stayed 3 nights in Mar 2024

6/10 Okay

alec

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Wade

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for an average of 1-3 days if wanting to stay longer shinjuku is right up the road for better options.
Stayed 5 nights in Dec 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Live like a Local
We arrived late afternoon/early evening. It was hot in Tokyo! There was self check-in outside, that took a little longer than we had hoped, since we had been travelling all day, was tired, hot, and had to look for documents for check-in. Once we completed that step, we walked into a clean place (we had 2 twin beds). It was a culture shock to see the differences compared to America, but after a week, we adjusted. There is limited space to hang clothes or put them away, so my adult daughter and I kept most of our things in our luggage on the floor. There is a stove top, small refrigerator, and sink to cook, but we ate out. The place is in a residential area, and very quiet. It is walking distance to the bus stop and train station. By the end of our week, we were feeling like we lived the way the local people do.
Stayed 6 nights in Aug 2023

10/10 Excellent

Maria

Modern, clean, and with a small kitchenette and washing machine. The stairs are steep and narrow and there’s no elevator, so keep this in mind if you have accessibility issues.
Stayed 6 nights in Aug 2023

8/10 Good

Tokimitsu

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Micah

Stayed 7 nights in Jun 2023

2/10 Terrible

Khaimar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

John, Astoria

Liked: Cleanliness, property conditions & facilities
This is a very basic hotel that has everything you need in a compact space.
Stayed 2 nights in Dec 2022

6/10 Okay

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities
Ruhig aber check online zu kompliziert
Stayed 3 nights in Sep 2024

10/10 Excellent

SOJUN

Stayed 1 night in Aug 2024

8/10 Good

CHAE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2024

10/10 Excellent

sato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Kevin

Stayed 3 nights in May 2024