Hotel Metropolitan Tokyo Marunouchi

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Metropolitan Tokyo Marunouchi

-UTSUROI- (Renovated)  Corner Suite Twin 55sqm Non Smoking
-UTSUROI- (Renovated)  Corner Suite Twin 55sqm Non Smoking
Exterior
Fitness facility
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Room service
  • Gym
  • Parking available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1-7-12 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005
  • Imperial Palace East Gardens
    11 min walk
  • BAR of TOKYO 丸の内トラストタワー店
    1 min walk
  • Otemachi Station
    1 min walk
  • Tokyo (HND-Haneda)
    15 min drive

Room options

Train View Twin 25sqm Non-smoking

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Train View 1 Queen 20sqm Non smoking

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

No View 1 Queen 20sqm Non smoking

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

No View 1 Double 17sqm Non smoking

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Twin 28sqm Non smoking

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Twin 25sqm Non smoking

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Triple 25sqm Non smoking

  • 25 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

1 Double 18sqm Non smoking

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Corner Twin 30sqm Non smoking

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

1 Queen Superior 20sqm Non smoking

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

1 King Corner 22sqm Non smoking

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

1 King 25sqm Non smoking

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

-UTSUROI- (Renovated) 1 Queen Train view 20sqm Non Smoking

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

-UTSUROI- (Renovated) 1 King Deluxe 28sqm Non Smoking

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

-UTSUROI- (Renovated) Twin 25sqm Non Smoking

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

-UTSUROI- (Renovated) Triple 25sqm Non Smoking

  • 25 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

-UTSUROI-(Renovated) Corner Suite King 40sqm, Non Smoking

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

1 Queen 18sqm Non smoking

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

No View 1 Queen 17sqm Non smoking

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

-UTSUROI- (Renovated) Corner Suite Twin 55sqm Non Smoking

  • 55 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

-UTSUROI- (Renovated) No View 1 Queen Deluxe 20sqm Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

-UTSUROI- (Renovated) 1 Queen 18sqm Non Smoking

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

-UTSUROI- (Renovated) 1 Queen Superior 20sqm Non Smoking

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

-UTSUROI- (Renovated) No View 1 Queen 17sqm Non Smoking

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Metropolitan Tokyo Marunouchi

Hotel with a fitness center, near Tokyo Imperial Palace
Along with a restaurant, this hotel has a fitness center and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Metropolitan Tokyo Marunouchi offers 341 accommodations with safes and complimentary bottled water. Beds feature premium bedding. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Metropolitan Tokyo Marunouchi. During your stay, you'll be within walking distance of Tokyo Imperial Palace. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy French cuisine while dining at TENQOO
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • 13 minutes by foot from Tokyo International Forum and a 2-minute drive from Tokyo Imperial Palace
  • Local-area shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. A fitness center, a vending machine, and multilingual staff are also featured at Hotel Metropolitan Tokyo Marunouchi. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
TENQOO - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 2000 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: JPY 3200 per person
  • 1 restaurant
  • Room service available

Restaurants on site

  • TENQOO

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from January 6 2025 to January 20 2025 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3200 per person
  • Self parking fee: JPY 2000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Marunouchi
Hotel Marunouchi Metropolitan
Hotel Metropolitan Marunouchi
Marunouchi Hotel Metropolitan
Marunouchi Metropolitan Hotel
Metropolitan Hotel Marunouchi
Metropolitan Marunouchi
Metropolitan Marunouchi Hotel
Metropolitan Marunouchi Hotel Tokyo
Metropolitan Marunouchi Tokyo
Hotel Metropolitan Marunouchi Tokyo, Japan
Hotel Metropolitan Tokyo Marunouchi
Metropolitan Tokyo Marunouchi
Hotel Metropolitan Tokyo Marunouchi Japan
Metropolitan Tokyo Marunouchi
Hotel Metropolitan Tokyo Marunouchi Hotel
Hotel Metropolitan Tokyo Marunouchi Tokyo
Hotel Metropolitan Tokyo Marunouchi Hotel Tokyo

Hotel Metropolitan Tokyo Marunouchi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 800 out of 1124 reviews" "
Rating 8 - Good. 241 out of 1124 reviews" "
Rating 6 - Okay. 59 out of 1124 reviews" "
Rating 4 - Poor. 11 out of 1124 reviews" "
Rating 2 - Terrible. 13 out of 1124 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really friendly and helpful. They assisted me with luggage transportation to my next hotel and also when i had my luggage sent to them.
Stayed 3 nights in Sep 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff
Good location - close to rail network and restaurants. Staff were friendly and helpful. Room a bit small - but adequate for a short visit. Breakfast was good with western and Japanese options.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rieko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a coffee table right behind their train miniature model in the lobby and the entire place is dimmed to focus on the model. My husband did not see the coffee table when he looked back and hit his knee really hard against the table. My recommendation would be moving the table a bit further away from the display to avoid any more accidents like his.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We (my partner and 2 young children) enjoyed our 3 nights at this hotel which is conveniently located right next to Tokyo Station. On first impressions the room can feel a tiny bit dated but the amazing city view more than makes up for it. The room was well maintained and clean with great food options at Tokyo station, especially the ramen street. You can do all your last minute souvenir shopping at the station which also has Daimaru and Tokyo Hands. It was also one of the few options that could accommodate the 4 of us in one room. I would book this hotel again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location just steps from Tokyo station. Good, clean quiet room.
Stayed 4 nights in Sep 2024

10/10 Excellent

Prayag

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Hye Won

Stayed 1 night in Sep 2024

10/10 Excellent

Peter, Richmond Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dianne

Stayed 1 night in Aug 2024

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a perfect location and had very friendly staff. The views from the rooms were amazing.
Stayed 3 nights in Sep 2024

10/10 Excellent

Damon, Ocala

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Sep 2024

6/10 Okay

Isaac

Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Howard

Travelled with family
Liked: Amenities, property conditions & facilities
Great staff!!!
Stayed 1 night in Aug 2024

10/10 Excellent

yiou

Stayed 5 nights in Aug 2024

10/10 Excellent

Jonathan

Stayed 4 nights in Aug 2024

10/10 Excellent

Yan Ting

Liked: Cleanliness, property conditions & facilities
The hotel is neat but small, still fit for long trip with baggages for medium sized room. We booked train view room and bath tub with view which gave the feeling of a stay in the center of Tokyo. Nice view no matter day time or night time.
Stayed 8 nights in Aug 2024

10/10 Excellent

Damon, Ocala

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for traveling in Japan.
Stayed 4 nights in Aug 2024

2/10 Terrible

Yoana

Travelled with family
Disliked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Dixon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
we did not like the first room we stayed. We talked to the hotel staff. They were helpful and exchanged another room for us. Good customer service.
Stayed 7 nights in Aug 2024

8/10 Good

shaheen

Stayed 1 night in Aug 2024

10/10 Excellent

Mini

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. We really enjoyed our short stay. The for families with children.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Stayed 1 night in Aug 2024

10/10 Excellent

Yan Ting

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect from airport and Shinkansen. Good for metro as well which is close to Otemachi station. Quiet all the time. Staff are kind and courteous. Hotel guests are mainly travellers and for business, so mostly courteous as well. The train view is nice and some rooms also have train view with good bathtub. Room without train view with older bath tub.
Stayed 2 nights in Aug 2024