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[Non-Smoking] Concept Room (Tokyo Skytree View)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

[Non-Smoking] Superior Twin Room (For 2 People) (Available Only 1 room on the same floor)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

[Non-Smoking] Deluxe Double Room (Single Use)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

[Non-Smoking] Wide Single (19.5spm/ For 2 People)

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

[Non-Smoking] Superior Twin Room (Single Use) (Available Only 1 room on the same floor)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

[Non-Smoking] Deluxe Twin Room (For 2 People)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the breakfast at Hotel East 21 Tokyo. During your stay, you'll be within walking distance of Kiyosumi Garden. Free WiFi in public areas, free train station drop-off service and 4 restaurants are available.

  • Free WiFi
  • Enjoy French cuisine while dining at Brasserie Harmony
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, a porter and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Kiyosumi Garden and a few minutes from KidZania Tokyo
  • Free train station drop-off shuttle service

Hotel East 21 Tokyo ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel East 21 Tokyo

Everyone (4) Family (1)
4 out of 5
Y

Posted by on 27 Jul 2023

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5 out of 5
Waren sehr überrascht über die Grösse des Zimmers Werden es weiterempfehlen und wieder buchen

Posted by on 4 Jun 2023

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5 out of 5
Hotel Très calme, idéal après une journée de découverte de Tokyo. Aucun bruit. La literie est excellente. Le personnel est avenant, discret et très professionnel. Belle chambre. C'est un détail, mais pour un européen c'est amusant, les toilettes sont chauffantes avec divers jets d'eau à activer si on le souhaite. Le métro (station Toyocho) est à quatre cents mètres environ.

Posted by on 4 Mar 2019

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Comment from Hotel Management

5 Mar 2019 by Web Sales

Thank you for staying at Hotel East 21 Tokyo. Were you able to relax in your room? The hotel is a bit far from the city center. Please spend a relaxing moment away from the hustle and bustle. The hotel is located in the area somewhat east from the center of the city and it is convenient for sightseeing in Chiba · Maihama(Disney) area and Nihonbashi area. About the sightseeing in the surroundings We are informed on the 2nd floor Bell desk. We hope you may consider to stay with us once again in your next visit to Japan. We look forward to the opportunity of welcoming you again. Best regards.

5 out of 5

Posted by on 3 Mar 2019

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Comment from Hotel Management

3 Apr 2019 by WEB sales

Thank you for staying at Hotel East 21 Tokyo. Were you able to relax in your room? We hope you may consider to stay with us once again in your next visit to Japan. We look forward to the opportunity of welcoming you again. Best regards.

5 out of 5
Toller Ausblick auf den Skytree, das Zimmer war schön groß. Rundum zufrieden

Posted by on 24 Dec 2018

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Comment from Hotel Management

26 Dec 2018 by Web Sales

Thank you for staying at Hotel East 21 Tokyo. Were you able to relax in your room? You can see Tokyo SkyTree from the elevator hall above the 8th floor of our hotel. The Tokyo Sky Tree is different from the season, time zone and the weather, so you can enjoy it throughout the year. We hope you may consider to stay with us once again in your next visit to Japan. We look forward to the opportunity of welcoming you again. Best regards.

Property Features

There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. An airport shuttle at scheduled times is available for a fee. A seasonal outdoor pool, multilingual staff, and concierge services are also featured at Hotel East 21 Tokyo. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 394 guestrooms or units
  • 21 levels
  • 4 dining venues
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Kinshicho Station (2.6 km / 1.6 mi)
  • Metro station: Toyocho Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel East 21 Tokyo offers 394 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Television
  • Fridge
  • Electric kettle
  • Down blanket
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 10:30 AM.

Brasserie Harmony – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.

Toen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Sazanka – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Kiba Teppanyaki – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Un Bakery Shop – This café only serves light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the fitness facility.

Spa Services

  • Tattoos not allowed

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Children ages 0-3 are not permitted in the seasonal outdoor pool. Children ages 0-16 are not permitted in the pool from 5-9 PM.

This property offers airport shuttle pickup and drop off service from Haneda and Narita Airport.

Check-in times vary by room type. Guests booked in room types indicating 9 PM check-in should arrive at that time.

Children under 3 years old are not permitted in the seasonal outdoor garden pool.

Meals are not included in the room rate for children ages 6 and younger included in the reservation.

Pool hours are 10 AM-9 PM July 15-31. The pool is closed 4-5 PM daily for maintenance.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The outdoor pool hours are noon to 9 PM from June 29-July 12 and September 2-30, and 10 AM-9 PM from July 13-September 1, 2024. The pool is closed 4-5 PM daily for maintenance.

Health club facilities (pool, fitness center, sauna, spa tub) are available only to members (surcharge). Guests who wish to access these facilities must pay an initial health club member fee as well as the yearly membership fee. Non-members are not permitted to use the health club facilities.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 3050 for adults and from JPY 1500 for children
  • Airport shuttle fee: JPY 1100 per person (one-way)
  • Airport shuttle fee per child: JPY 550 (one-way), (from 6 to 12 years old)
  • Self-parking fee: JPY 1500 per night (in/out privileges)
  • Pool fee: JPY 9000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • East 21 Tokyo
  • Hotel East 21 Tokyo
  • Tokyo East 21
  • Tokyo East 21 Hotel
  • Hotel East 21
  • East 21 Tokyo Koto
  • East 21 Tokyo Hotel
  • Hotel East 21 Tokyo Japan
  • Hotel East 21 Tokyo Hotel
  • Hotel East 21 Tokyo Tokyo
  • Hotel East 21 Tokyo Hotel Tokyo

You should know

  • The seasonal pool will open in July and close in September.
  • Pool access available from noon to 9:00 PM
  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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