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City Hotel N.U.T.S.

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Hotel N.U.T.S.

Front of property – evening/night
Comfort Room, Multiple Beds, Non Smoking
Interior
Comfort Room, Multiple Beds, Non Smoking
Combined shower/bathtub, jetted bath, designer toiletries, hair dryer

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1 16 5 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Isetan Department Store Shinjuku
    8 min walk
  • Shinjuku Isetan
    9 min walk
  • Shinjuku Gyoen National Garden
    10 min walk
  • Tokyo (HND-Haneda)
    40 min drive

Room options

View all photos for Double Room

Double Room

Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 28 sq m
  • Sleeps 7
  • 2 Twin Beds and 1 Double Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Modern Japanese Tatami Room (4 People)

In-room safe, individually decorated, individually furnished, desk

Modern Japanese Tatami Room (4 People)

  • 28 sq m
  • Sleeps 6
  • 2 Twin Futons and 1 Double Bed

View all photos for Twin Room

In-room safe, individually decorated, individually furnished, desk

Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double Room (with Extra Bed)

Double Room (with Extra Bed)

Double Room (with Extra Bed)

  • 20 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking

  • 36 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Trundle Bed

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About this property

City Hotel N.U.T.S.

Art Deco Tokyo hotel in Shinjuku with a 24-hour front desk
Along with self parking, this smoke-free hotel has a business center and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
City Hotel N.U.T.S. offers 33 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at City Hotel N.U.T.S.. During your stay, you're just a quick walk from Isetan Department Store Shinjuku. Free WiFi in public areas, a business center, and breakfast (surcharge) are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet in some public areas
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes bike rentals
  • 10 minutes by foot from Shinjuku Gyoen National Garden and a 3-minute drive from National Stadium
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Public spaces have free WiFi and wired Internet. There's an onsite business center. City Hotel N.U.T.S. also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Tokyo hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Uncovered self parking on site (JPY 3000 per day; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–9:00 AM: JPY 1100 per person
  • Room service available

Things to do

  • Bike rentals

Family friendly

  • DVD player
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Lift
  • Grab bar in bath
  • Portable bath seat
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 49-inch TV
  • Digital channels
  • DVD player
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from September 30 2024 to October 31 2024 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: JPY 6000 per pet, per night
  • Only dogs are allowed
  • Maximum 3 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately JPY 1100 per person
  • Uncovered self parking fee: JPY 3000 per day (in/out privileges)
  • Pet fee: JPY 6000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 3000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

City Hotel N.U.T.S.
City Hotel N.U.T.S. Tokyo
City N.U.T.S.
City N.U.T.S. Tokyo
Hotel N.U.T.S.
N.U.T.S. Hotel
City Hotel N.U.T.S. Hotel
City Hotel N.U.T.S. Tokyo
City Hotel N.U.T.S. Hotel Tokyo

City Hotel N.U.T.S. Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 181 out of 569 reviews" "
Rating 8 - Good. 220 out of 569 reviews" "
Rating 6 - Okay. 87 out of 569 reviews" "
Rating 4 - Poor. 54 out of 569 reviews" "
Rating 2 - Terrible. 27 out of 569 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Dudi

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, 15-20 walking distance to train station, shopping, restaurants. Highly recommend.
Stayed 5 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back again
Stayed 5 nights in Jul 2024

6/10 Okay

Carey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed here for 3 nights after reading lots of mixture of good and horrific reviews. Things to keep in mind: 1. We booked a room that would fit our family of 4. The room was big as it had a small kitchenette, 3 beds and overall quite spacious. 2. We were placed in the “annex” building which is one city block away from the actual hotel. There are steps that made carrying our multiple luggage’s harder. 3. Location was decent as there are lots of dining options around the hotel. All the convenient stores (lawsons, family mart, and 7-11) are very close by. There is an Aeon grocery store close by as well. 4. Pricing for the room was quite expensive and I think there are better Hotel options. 5. Cleanliness was on the low side. There were stains in sheets, curtains and just gave a general uncomfortable feeling. 6. Checkout is 10am! Overall, would not stay here again.. even if the price was lower.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Cheh Chai, Petaling Jaya

Stayed 8 nights in Jul 2024

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. Reception held us to ransom on extra charges before checking us in saying our childrent to them are infants and since our children are 14 and 17 they are not infants and will incur additional room charges to stay. Instead of allowing us in to the room late in the afternoon they said "soer it out with Expedia or Wotif, we won't let you in unless you pay extra". Absolutely disgusting behaviour and a shock to be treated this way in Japan. Also the bed sheets had stains on them, which I am guessing were clean but stained from either travellers dioreah from others before us.
Stayed 5 nights in Jul 2024

8/10 Good

Gigi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is compact, but it has everything our family needs. It has 3 single beds and one full size bed. The subway station of M line is just around the block and you can even walk to major JR station of Shinjuku. I slept soundly every night.
Stayed 5 nights in Jun 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location!
Stayed 9 nights in Jun 2024

8/10 Good

Renea

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

kenny

Travelled with family
Stayed 1 night in Jun 2024

2/10 Terrible

Srinivasa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Lina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Kinh, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in May 2024

6/10 Okay

Bridie

Liked: Cleanliness, staff & service
Property was great in every aspect except that there was a terrible sourage smell that would come up the toilet and drift through our room.
Stayed 3 nights in May 2024

10/10 Excellent

Cameron

Stayed 3 nights in May 2024

10/10 Excellent

Alexis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this place last minute and we are had we did. The space of the room and bathroom were great and the location was perfect. Accesible to everything by train and walking distance to Shinjuku. I would definitely recommend this place.
Stayed 6 nights in May 2024

10/10 Excellent

Jimmy

Stayed 3 nights in May 2024

10/10 Excellent

sean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Staff was friendly and accommodating!
Stayed 4 nights in May 2024

2/10 Terrible

James

Stayed 3 nights in Apr 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2024

10/10 Excellent

ELISA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff doesnt look friendly..need to smile more when talking/greeting people.
Stayed 6 nights in Apr 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 10 nights as a family of 5 in the comfort room in Annex next door. Space was just enough for us and three large suitcases. Room and bathroom was very clean. Daily room service was appreciated. The location is good if you are after something bit away from the hustle bustle of shinjuku proper - about 15 min easy walk to Shinjuku station and Kabukicho nightlife areas. The closest metro is about a 3min walk and very handy as it is on the Marounichi line which gets you direct trains to areas like Tokyo and Ginza. Plenty of local eateries nearby which were excellent even with our limited Japanese. 24 hr reception also made check-in and out a breeze.
Stayed 10 nights in Apr 2024