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Ascott Marunouchi Tokyo

5.0 star property

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Photo gallery for Ascott Marunouchi Tokyo

Exercise/lap pool
In-room safe, desk, soundproofing, iron/ironing board
Terrace/patio
Exterior detail
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking available
  • Pet-friendly
  • Gym
  • Room service

Explore the area

Map
1-1-1 Otemachi, Chiyodaku, Tokyo, 100-0004
  • Tokyo Imperial Palace
    ‪12 min walk‬
  • Nippon Budokan
    ‪3 min drive‬
  • Tokyo Dome
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪29 min drive‬

Room options

View all photos for Two-Bedroom Incl. Tatami Room

In-room safe, desk, soundproofing, iron/ironing board

Two-Bedroom Incl. Tatami Room

  • 91 sq m
  • Sleeps 4
  • 2 Twin Futons and 1 King Bed

View all photos for Deluxe Studio

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Studio

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 2 Single Beds

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Studio, 2 Single Beds

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio

In-room safe, desk, soundproofing, iron/ironing board

Studio

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Deluxe

In-room safe, desk, soundproofing, iron/ironing board

One-Bedroom Deluxe

  • City view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Executive

In-room safe, desk, soundproofing, iron/ironing board

One-Bedroom Executive

  • City view
  • 76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Deluxe Twin

In-room safe, desk, soundproofing, iron/ironing board

One-Bedroom Deluxe Twin

  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Two-Bedroom Deluxe

Two-Bedroom Deluxe

Two-Bedroom Deluxe

  • 105 sq m
  • Sleeps 4
  • 2 King Beds

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About this property

Ascott Marunouchi Tokyo

Luxury hotel with a fitness center and a 24-hour business center
This hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and a business center are onsite.
Ascott Marunouchi Tokyo offers 130 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Ascott Marunouchi Tokyo. During your stay, you're just a quick walk from Imperial Palace East Gardens. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Chinese cuisine while dining at Triple One
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • 12 minutes by foot from Tokyo Imperial Palace and a 3-minute drive from Nippon Budokan
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Ascott Marunouchi Tokyo offers its guests an indoor pool and a fitness center. There's a restaurant on site. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at the luxury Ascott Marunouchi Tokyo. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM and 10:00 AM.
Triple One - This restaurant specializes in Chinese cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 3,300 per day)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; JPY 4,500 per person
  • A restaurant

Restaurants on site

  • Triple One

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Office
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
A scheduled power outage will take place on September 28, 2025, from 3:45 AM-6PM. All guests must exit the building from 11:30 AM-6PM.
Access to the swimming pool is available by reservation only. Reservations are limited to 1-hour time slots for a maximum of 5 guests (subject to availability).

Access methods

Staffed front desk

Pets

  • Pets: JPY 2464 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12320.0 per day.
  • Cribs (infant beds) are available for JPY 550.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 4500 per person
  • Self parking fee: JPY 3300 per day
  • Pet fee: JPY 2464 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 12320.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ascott Marunouchi Tokyo Hotel
Ascott Marunouchi Hotel
Ascott Marunouchi
Ascott Marunouchi Tokyo Aparthotel
Ascott Marunouchi Aparthotel
Ascott Marunouchi Tokyo Hotel
Ascott Marunouchi Tokyo Tokyo
Ascott Marunouchi Tokyo Hotel Tokyo

Ascott Marunouchi Tokyo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 411 out of 538 reviews
Rating 8 - Good. 109 out of 538 reviews
Rating 6 - Okay. 9 out of 538 reviews
Rating 4 - Poor. 1 out of 538 reviews
Rating 2 - Terrible. 8 out of 538 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom floor mat was in the sink for some reason. There was a stain on the bedsheet. And there was hair in the sink. The front desk lady told me check out was 11, on the sheet it says 12. There was no help with bags, when we clearly needed it.
Stayed 1 night in Jan 2025

6/10 Okay

david

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Jerry, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even after studying all the reviews and YouTube videos, Ascott Marunouchi Hotel exceeded our expectations. Front desk staff spoke fluent English! My only suggestion before staying there would be to map walkable dining options (Particularly breakfast) Be realistic. Where are you going to eat? Might want to stop at a grocery store and make use of the full kitchen -even for a short stay. After full days of exhausting sightseeing, the walk from Tokyo Station felt really long. Awesome hotel. More so for long-term business accommodations.
Stayed 2 nights in Jan 2025

10/10 Excellent

Vanene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Hotels in Tokyo

Amazing !! Place
Stayed 7 nights in Dec 2024

8/10 Good

Joy

Business traveller
Liked: Cleanliness, room comfort

Very good business hotel, in an excellent location

Ascott is an excellent hotel, very clean, and accommodations are like new. There is limited food availability, only offering breakfast and lunch. No room service. However, you can order food to be delivered, but you will need to figure that out by yourself. One of the TV’s in the room did not work. I discovered this late in the evening and did not report it as I did not want an engineer coming into my room late at night. To have the air conditioning (cool or heat) on, there is a bright light on the thermostat. This is annoying for sleeping. The bed is comfortable. The shower has excellent water pressure.
Stayed 7 nights in Nov 2024

10/10 Excellent

Naoko M

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Christian, Miami

Travelled with family
Liked: Cleanliness, property conditions & facilities
Probably would go back to the hotel
Stayed 8 nights in Oct 2024

10/10 Excellent

Jimmy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Big spacious rooms. Living room, kitchen, laundry machine, big storage. High end financial district neighborhood.
Stayed 2 nights in Jul 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Amenities, property conditions & facilities
Quiet location close to transport and Imperial Gardens. The hotel itself is amazing and perfect for family or business travel.
Stayed 3 nights in Aug 2024

8/10 Good

Jackson, brooklyn

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Sock San

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had the 2 bedrooms apartment with tatami beds. Kids were excited to experience it. Our room was facing the Beautiful skyline of Tokyo! Excellent housekeeping service!
Stayed 6 nights in Jul 2024

6/10 Okay

Dennis

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I travel a lot to Japan and Tokyo inparticular. The original room Ascott offered had a view of the roof air conditionrs. At $1,000 per night this was absolutley unaccepatable. When asked to make a room change they rebooked us to a higher floor and up charged us $125.00 per night for the same room style. Not sure if this is and Expedia problem or the hotel Ascott not liking Experdia. Either way - I won't go back or rebook an Ascott Hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, room comfort

First Time to Japan

Great! Location and Staff made the price worth it for a first time visitor to Japan!
Stayed 3 nights in Jul 2024

10/10 Excellent

Paula

Liked: Cleanliness, room comfort
Great property, friendly service, we will be back!
Stayed 5 nights in Jul 2024

10/10 Excellent

Ali

Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Howard

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean; convenient and amazing views of Imperial Palace and gardens
Stayed 6 nights in Jun 2024

10/10 Excellent

Dustin

Liked: Cleanliness, room comfort

Terrific in Tokyo

If you’re staying for 5+ days in Tokyo, would highly recommend the Ascott. It’s situated in the heart of Marunouchi walking distance to the Imperial Palace, Tokyo Station, and Otemachi Station.
Stayed 7 nights in Jun 2024

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, room comfort

Five ⭐️ Tokyo

The hotel is amazing and check-in was a breeze. The gym is amazing as is the pool. Our room had lots of living space and a full kitchen as well as a washer/dryer. Full breakfast with impeccable service.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ann

Liked: Cleanliness, room comfort
The accomodations were wonderful. The only problem was that it was difficult for our taxi to find location. It’s on the top of a high rise business building. It’s an excellent business hotel.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024

8/10 Good

Burhan

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

David

Business traveller
Liked: Amenities
Best in everything
Stayed 2 nights in May 2024

8/10 Good

Pauline

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jacinto

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Amenities
Very modern and clean hotel/apartment. Fully equipped. Staff were very helpful. Breakfast buffet was wonderful. Bed mattress was so comfortable. Just wish they had evening dining and a bar/lounge.
Stayed 2 nights in Mar 2024