15 Apr 2019 by Best Western
Dear Anonymous, Thank you for your positive review. We are glad to hear that you had a good time in our hotel. We can't wait to welcome you again next time! Best regards, Best Western City Hotel Leiden.
18 May 2019 by General Manager
Dear Anonymous, Thank you for your review regarding your recent stay at our property. With kind regards, General Manager
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly City Hotel Leiden. Free self parking is available. This Leiden hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
City Hotel Leiden offers 39 accommodations with a safe and coffee/tea makers. Cable televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. This Leiden hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10 AM and at the weekend from 8 AM to 11 AM.
City Hotel Leiden has a restaurant on site.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.