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"Good quality and wide choice of breakfast food. Centrally located. " More

By a verified traveller on Sun 17 Mar 2019

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Hotel Description

During your stay at City Hotel Leiden, you're just a quick walk from Leidse Schouwburg - Stadsgehoorzaal. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Museum Boerhaave and Stedelijk Museum de Lakenhal

City Hotel Leiden ratings based on 7 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for City Hotel Leiden

Everyone (1) Couples (4) Other (1)
4 out of 5
Good quality and wide choice of breakfast food. Centrally located.

Posted by on 17 Mar 2019

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Comment from Hotel Management

15 Apr 2019 by Best Western

Dear Anonymous, Thank you for your positive review. We are glad to hear that you had a good time in our hotel. We can't wait to welcome you again next time! Best regards, Best Western City Hotel Leiden.

4 out of 5

Lovely and well placed

Good staff, plentiful breakfast and nice view and position. The room was comfortable and spacious but badly planned. Bed was against bathroom door and a squeeze to get in. Rest was rather cold (needed a rug). The hot tube was boiling hot and unusable, especially after dark (no lights) - a great shame. Nonetheless a lovely stay and good value.

Posted by on 15 Oct 2015

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4 out of 5

Short break

Good value and very central. I was visiting friend and found the location was perfect to visit all of Leidens attractions.

Posted by on 31 May 2012

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3 out of 5
Lampen waren zu dunkel.Bett war sehr weich

Posted by on 1 Nov 2021

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4 out of 5
Sehr gutes Frühstücks. Den ganzen Tag gratis Kaffee/Tee und Guetzli.

Posted by on 15 May 2019

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Comment from Hotel Management

18 May 2019 by General Manager

Dear Anonymous, Thank you for your review regarding your recent stay at our property. With kind regards, General Manager

3 out of 5

Man kann es buchen, muss es aber nicht

Das Hotel befindet sich mitten in der Innenstadt von Leiden. Ein Parkticket kann für € 14 am Tag am Automaten bezahlt werden. Wenn man Abends zurück kommt, ist es schwierig einen Parkplatz zu finden. Das erste Zimmer was wir bekommen hatten, konnten wir nicht nehmen da das Bad nach Urin oder einem Reiniger roch so dass wir das an der Rezeption reklamierten. Wir haben dann ein neues Zimmer in der 4.Etage bekommen. Dies war sehr schön. Das duschen gestaltet sich etwas schwierig, da das Wasser beim Duschen in das gesamte Badezimmer läuft. Das Zimmer und das Badezimmer waren sauber. Das Frühstücksbüffet was im Zimmerpreis inkl. war, war ok. Ich würde hierfür aber keine € 10 bezahlen. Dann kann man lieber woanders frühstücken. Ich finde den Gesamtpreis für dieses Hotel zu viel.

Posted by on 7 Jul 2015

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2 out of 5

kurze wege

kurze wege, viel wasser, romantische stimmung, holländisch gutes essen auf alten lastkähnen auf grachten.

Posted by on 4 Aug 2013

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About the Best Western City Hotel Leiden

Location Lange Mare 43, Leiden, 2312 GP

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly City Hotel Leiden. Free self parking is available. This Leiden hotel is smoke free.

  • 1 building
  • 39 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Leiden Central Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

City Hotel Leiden offers 39 accommodations with a safe and coffee/tea makers. Cable televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. This Leiden hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Television
  • Cable channels
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10 AM and at the weekend from 8 AM to 11 AM.

City Hotel Leiden has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Boat tours nearby
  • Bicycle rentals nearby

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts major credit cards, debit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14.00 per person
  • Nearby parking fee: EUR 21 per day (9843 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western City Hotel Leiden
  • Best Western City Leiden
  • City Hotel Leiden Hotel
  • City Hotel Leiden Leiden
  • City Hotel Leiden Hotel Leiden
  • Best Western City Hotel Leiden

You should know

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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