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3.8 out of 5
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See all 9 ebookers Reviews

"Good location in tel Aviv. Friendly staff and lovely breakfast " More

By a verified traveller on Wed 28 Aug 2019

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Deluxe Seafront, 2 Twin Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Seaview Queen Room, Mid Floor, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Seaview Twin Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Seafront Queen Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Grand Tel Aviv ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Grand Tel Aviv

Everyone (3) Couples (2) Business (1) Family (3) Friends (1)
5 out of 5
Good location in tel Aviv. Friendly staff and lovely breakfast

Posted by on 28 Aug 2019

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4 out of 5

Stay Late August 2010

Central location easy walk to good resteraunts; cafe and shopping areas. The staff were charming, helpful and welcoming with the exception of the Poolside staff who did not measure up to the service in the rest of the hotel. Our room was spacious and well serviced but slightly worn with pictures coming out of the frame and peeling paint in the bathroom. We found the nightime traffic and music unnoticeable with the air-conditioning on. Given this we would stay there again.

Posted by on 7 Sep 2010

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4 out of 5
Chambres avec ménage moyen = poussières résiduelles

Posted by on 22 Feb 2019

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2 out of 5
Personnel froid, pas souriant, peu avenant et inattentif aux clients au petit-déjeuner notamment (assiettes non débarrassées, plats soi-disant chauds mais tièdes ou froids en réalité). Grilles manquantes autour de la piscine remplacées par des chaises longues. Hôtel pas à la hauteur des standards d'hôtels de cette catégorie. Sortie vers la plage donne sur une rue poussièreuse et encombrée de déchets. Hôtel très très décevant, besoin d'une rénovation mais surtout d'une formation du personnel sur ce que signifie le service aux clients. Rapport qualité prix totalement décalé pour un hôtel Sheraton. Prix élevé, qualité proche du zéro. Seule la chambre sauve la mise.

Posted by on 12 May 2018

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Comment from Hotel Management

19 Jun 2018 by jy

Dear Guest: Thank you for your feedback. We take your comments seriously and do apologize for any service shortcomings you experienced during your stay. We have shared your feedback with the team in order to improve in the areas you highlighted. We look forward to welcoming you back with all expectations met. Kind regards, Jane Yacoubzadi Public Relations Manager

4 out of 5
We were on the 7th floor and in the evening a lot of very strong music until 2am. Very disappointing for this hotel

Posted by , from Paris on 18 Aug 2017

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Comment from Hotel Management

27 Aug 2017 by jy

Dear zitoun dan: Thank you for your comments. We sincerely apologize that you were inconvenienced by hte music from the hotel's new outdoor bar. Your comments have been taken seriously and we have taken the matter up with the team to ensure that the music does not in any way exceed the prescribed levels we have set in order not to inconvenience guests. Once again we apologize and look forward to welcoming you back in the not too distant future. Warm regards, Jane Yacoubzadi Public Relations Manager

5 out of 5

Kaupunki ja rantaloma

Hotelli oli aivan super! Palvelu oli huippuhyvää. Meitä palveltiin ihan jokaisessa pienessäkin asiassa todella hyvin. Henkilökunta oli iloista ja ammattitaitoista. Ravintoloissa ruoka oli todella hyvää, en voi sanoa mitään negatiivista Sheratonista!

Posted by on 6 Mar 2016

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3 out of 5

Ne vous attendez pas à un 5 étoiles européen!

Assez surpris en général par cet hôtel! A mon avis le confort général correspond tout au plus à un 4 étoiles! De plus, derrière comme devant (front mer) passe la route principale, pas possible de vivre avec fenêtres ouvertes. Le soir de notre arrivée, pas de restauration possible, on nous a refilé un bon (rabais) pour un Resto Italien à 400 mètres. D'un autre côté, pour être correct, les hôtels voisins sont encore en plus mauvais état.

Posted by on 1 Mar 2016

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5 out of 5

sehr zufrienden

Das Hotel ist sehr sauber, die Mitarbeiter sehr freundlich und das Frühstück hervorragend. Der Service im Zimmer war sehr gut. Das Hotel ist sehr gut gelegen. Egal ob zum Tel Aviv Hafen, in die Stadt oder nach Jaffa. Alles ist zu Fuß gut erreichbar.

Posted by on 14 Jul 2014

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2 out of 5

[...]

Die Lage des Hotels ist perfekt,man muss nur die Strasse überqueren um an den Strand zu gelangen. Shopping,Restaurants und Clubs sind ebenfalls in der Nähe. Zu bemängeln ist die zu bezahlende Kommission von USD 200.-- welche man bar vorlegen muss, wenn man nicht in Besitz einer Kreditkarte ist. Auch ging das Personal kaum auf Kundenwünsche ein, die Ausstattung des Zimmers ensprach bei weitem nicht den Standards eines 5 Sternhotels in D,F oder der CH. Fotos des Hotels wie z.B. vom Pool weichen sehr vom Original ab.

Posted by on 7 Aug 2011

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.