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Grandeur Thermal Spa Resort

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grandeur Thermal Spa Resort

Garden
Family Cottage, 3 Bedrooms | Private kitchen
Porch
Family Cottage, 3 Bedrooms
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Pet-friendly
  • Kitchen
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
281 Spa Rd, Taupo, Waikato, 3378
  • Spa Thermal Park
    1 min walk
  • A.C. Baths
    11 min walk
  • Lil Something
    10 min walk
  • Taupo (TUO)
    10 min drive

Room options

View all photos for Family Studio

Family Studio

Family Studio

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Chalet

Superior Chalet | Living area

Superior Chalet

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Cottage, 3 Bedrooms

Family Cottage, 3 Bedrooms

Family Cottage, 3 Bedrooms

  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Bunk Bed

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includes taxes & fees
1 Jan - 2 Jan
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About this property

Grandeur Thermal Spa Resort

Taupo hotel in Tauhara with free parking
An outdoor pool, a business center, and a garden are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. Housekeeping is available on request.
Grandeur Thermal Spa Resort offers 25 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils.

Bathrooms include showers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grandeur Thermal Spa Resort. During your stay, you're just a quick walk from Spa Thermal Park. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include a business center, meeting rooms, and a terrace
  • Onsite recreation includes a playground
  • Guests have great things to say about the location and the helpful staff
  • Steps from Spa Thermal Park and 11 minutes by foot from A.C. Baths
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. A business center and meeting rooms are available. An outdoor pool, a terrace, and a garden are also featured at Grandeur Thermal Spa Resort. Free self parking is available.

This 3-star Taupo hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • On-site parking includes off-street options

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Kitchenette
  • Microwave
  • Outdoor pool
  • Playground
  • Fridge

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Front desk (limited hours)
  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Fridge

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: NZD 20 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.0 per day.
  • Cribs (infant beds) are available for NZD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: NZD 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.

Property is also known as

Grandeur Thermal Spa Resort Taupo
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa
Hotel Grandeur Thermal Spa Resort Taupo
Taupo Grandeur Thermal Spa Resort Hotel
Hotel Grandeur Thermal Spa Resort
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa Resort Hotel
Grandeur Thermal Spa Resort Taupo
Grandeur Thermal Spa Resort Hotel Taupo

Grandeur Thermal Spa Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 102 out of 482 reviews" "
Rating 8 - Good. 180 out of 482 reviews" "
Rating 6 - Okay. 97 out of 482 reviews" "
Rating 4 - Poor. 68 out of 482 reviews" "
Rating 2 - Terrible. 35 out of 482 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Nikki Lee

Travelled with family
I liked the area and the walks everything around it was natural and the river was a short walk.Also was a nice quiet place.
Stayed 4 nights in Aug 2024

8/10 Good

Kayla

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was clean and we added another person to stay which was kind of the hotel. They had all the necessities and it was quiet where we were to. The outside needs upgrading in my opinion, but overall it was an awesome stay. One thing i think needs looking at is paying at the property. When I booked it said I could pay at the property, when I got there as I wanted to pay in cash the person at the counter said it was already charged to my bank acct. I thought that was odd sure enough it had been taken out of my card that day. Just lucky I had money in my card.
Stayed 1 night in Aug 2024

2/10 Terrible

Navil

Travelled with pets, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room didnt have any cooking utilities no coffee or tea available when we got there had to ask for them instead of being provided for 3 people 1 toilet paper in the bathroom air-condition was pumping cold air even we we put the temperature up
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Easy check in with friendly staff. Loved the fact they had put the heater on before we arrived. Other guests respected the noise regulation so we had an undisturbed night. Very good value, we didn’t expect an ultra modern set up. Everything we needed.
Stayed 1 night in Aug 2024

2/10 Terrible

Corrissa

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking and check in was straight forward and easy. Room was warm when we arrived which was good. Beds were made well. Towels and bedding clean. But unfortunately it goes down hill from there. Walls were dirty, doors dirty, sofa was dirty, used soap from previous guest in shower, previous guests hair in bathroom vanity/ draws, spa had a poo smell when using the jets/ bubbles, jug for a coffee and plug in heater didn’t work. A power point switch was not working and unsafe to use dusty on surface's and inside cupboards which holds cutlery, no flannels to wash your face. No extra blankets if you get chilly in the night. Good unit with plenty of potential but needs a bloody good clean.
Stayed 1 night in Aug 2024

4/10 Poor

James, Waipukurau

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you looking for a Thermal Spa Resort- this is not that. If you looking for a cabin in the woods, and a bed to sleep this is your place. The Hotel is very run down, and falling apart. They have tried to make it nice by painting etc but overall, very old and well used. For this type of money, you are better to stay at the campgrounds down the road.
Stayed 1 night in Jul 2024

10/10 Excellent

sally

Travelled with group
Liked: Cleanliness, staff & service
A bit of NZ history and must have been a ‘Grandeur’ in its day so I hope it’s restored! Good price, perhaps reflecting its quaintness! Great for accessing the bike tracks and free hot pools.
Stayed 2 nights in Jul 2024

2/10 Terrible

Katie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely vial! Cold and dirty! Absolutely nothing like the pictures i will never return! I actually want my money back!! Rubbish everywhere and much much more
Stayed 1 night in Jul 2024

8/10 Good

CHONG

Travelled with partner
Liked: Amenities, property conditions & facilities
Clean and tidy, very kind staff, very quiet location
Stayed 1 night in Jul 2024

10/10 Excellent

Senthil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is old, but facilities are good.
Stayed 1 night in Jul 2024

4/10 Poor

Sarah

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty
Stayed 1 night in Jun 2024

4/10 Poor

Renee

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First thing that sprung to mind as we drove down towards the "Grandeur" was the movie The Hills have Eyes ...... Such a shame as it was probably once a very beautiful place. Pulled up to our Chalet and the 1st thing we noticed was the smell of urine. All windows were open so clearly the so called cleaner was aware of this issue. Within 10 mins we found the source of the smell behind the fridge. Seriously. Someone had pissed there!! After calling the manager a cleaner was sent over staright away and the mess was cleaned. Thankfully when we got back from the possum night run the smell had pretty much gone. Overall the chalet suited our needs, but it really needs a make over - a decent clean on the outside and some paint. And maybe some new cleaners.
Stayed 1 night in Jun 2024

10/10 Excellent

Temara

Stayed 1 night in Jun 2024

10/10 Excellent

Temara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 1 night in Jun 2024

6/10 Okay

shayal

Travelled with family and small children
Disliked: Cleanliness
There was clearly mould in the rooms especially the front door and hidden by the curtain, in one of the spa rooms, there was a round iron table which was rusted and had a sharp bit sticking out, to which my daughter cut herself when getting into the spa, which resulted us in going to the ED.
Stayed 1 night in Jun 2024

8/10 Good

Teresa

Travelled with partner
Liked: Property conditions & facilities
The cabin was really cute and cozy. Staff were amazing and filled me request to have a banner up on arrival. The toilet was dirty and had poo under the seat and the floor leading to the toilet is a tripping hazard as we both tripped and fell twice.
Stayed 1 night in May 2024

10/10 Excellent

Judi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Plesantly surprised with this accomodation, the isite centre was concerned about the accommodation. We were pleasantly surprise, it was clean and tidy. From the outside it looks like it needs love, BUT we couldnt complain about the chalet.
Stayed 2 nights in May 2024

8/10 Good

Sarabpreet

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and worth its price. I checked in late and went only to sleep so did not have interaction with staff. But staff was prepared for my arrival and had everything in place to avoid any inconvenience
Stayed 1 night in May 2024

6/10 Okay

Danielle

Liked: Staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Gareth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This is a great value property if you aren't too fussy on outside appearances. Room is fine pretty spacious kids love the mezzanine. Super quiet spot away from traffic with heaps of parking which was great with a large trailer.
Stayed 2 nights in May 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised after seeing the main building!
Stayed 1 night in Apr 2024

6/10 Okay

Stephanie

Travelled with partner
Disliked: Amenities, property conditions & facilities
This place is outdated, run down and walls needed wiping and painting. the spa is not onsite but rather council property with no lighting to show you the way at night. the spa is an attraction for the public run by the council. for some reason other people kept parking in the park outside my unit. I had to find parking three units down where there was no car. The beds were hard as rock so sleep was not great. there was nothing to heat food up in the microwave other than dinner plates so bought a second hand pyrex dish to heat our food and we left it there for the next people to use.
Stayed 2 nights in May 2024

6/10 Okay

Frania

Travelled with pets, Travelled with partner
Love that we can have our dog stay and there are lots of great walks from the property. Nice and quiet, we enjoyed our stay. good value.
Stayed 3 nights in Apr 2024

8/10 Good

Hermina

Stayed 2 nights in Apr 2024

2/10 Terrible

Gloria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room cold shower dirty limited tea bags sugar ...heat pump was on high to be warm... disappointment in the place ..l would say back in the day was it would've been beautiful
Stayed 1 night in Apr 2024