6/10 Okay
Esther
Travelled with family
17 Aug 2024
Liked: Cleanliness, staff & service
The hotel is conveniently located just a short walk from the central bus and train station, as well as nearby attractions like the market, float museum, old town, and the preservation area with its thatched houses. It's also close to a variety of restaurants, stores, and bars.
The cleaning team did an excellent job maintaining the room, but the property could use some attention. There were unexplained white stains and marks on the walls, and some dust on the fixtures. Additionally, receiving only one key card was somewhat inconvenient. The toilet was quite noisy and had to "prepare" before use, though the exact meaning of this was unclear.
On the positive side, the staff were friendly, professional, and approachable, and the breakfast offered a good range of Japanese and Western options. Overall, while the stay was satisfactory, I would not choose to return due to personal preferences and a desire for a different aesthetic and room size.
Esther
Stayed 2 nights in Aug 2024