VOI Arenella Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for VOI Arenella Resort

Private beach, free beach shuttle, sun-loungers, beach umbrellas
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Minibar, in-room safe, desk, blackout curtains
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Balcony view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Spa
    Spa
  • Pool
    Pool

Explore the area

Map
Strada Ognina 47, Syracuse, SR, 96100
  • Ognina Beach
    12 min drive
  • Arenella Beach
    16 min drive
  • Fontane Bianche Beach
    16 min drive
  • Syracuse (QIC)
    19 min drive

Room options

Family Premium

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Family Premium (3 adulti)

  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

Tripla Comfort 2 Adulti + 1 Bambino

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Premium Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

Premium Double Room Single Use

  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

Superior Double Room

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Classic Double Room Single Use, 1 Double Bed

  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

Family Room (4 adults)

  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Classic Triple Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Superior Triple Room

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior Triple Room (2 adulti + 1 bambino)

  • 34 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Quadrupla Comfort 4 Adulti

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Double Room, 1 Double or 2 Single Beds

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Comfort Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Junior Suite con bambino

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Quadrupla Comfort 2 adulti + 2 bambini 2 Adulti + 2 Bambini

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Comfort Double Room Single Use

  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

Classic Triple Room (2 adulti + 1 bambino)

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Family Room (2 adults + 2 children)

  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Family Room (3 adults + 1 child)

  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 3 Twin Beds

Family Premium (2 adulti + 2 bambini)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Tripla Comfort 3 Adulti

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Superior Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Quadruple Room

  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Family Premium (3 adulti + 1 bambino)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Quadruple Room (2 adults + 2 children)

  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Similar properties

About this property

VOI Arenella Resort

Hotel with private beach, full-service spa
Catch some rays on VOI Arenella Resort's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request.
VOI Arenella Resort offers 410 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach and an outdoor tennis court are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna, a fitness center, and a children's pool.

Guests under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
During your stay at VOI Arenella Resort, you're just a quick walk from Ionian Sea. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Mediterranean cuisine with garden views at Ristorante principale, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the indoor and seasonal outdoor pools or soak in the spa tub
  • Treat yourself to manicures and pedicures, facials, or massages at the spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, an outdoor tennis court, and a gym
  • 0.9 mi (1.4 km) from Punta Asparano Beach and 8 mi (12.8 km) from Temple of Apollo
  • Free beach shuttle service
Step outside to unwind on the sand beach. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At VOI Arenella Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This beach hotel also offers a children's pool, a seasonal outdoor pool, and outdoor tennis courts. Free self parking is available. A complete renovation of VOI Arenella Resort was completed in April 2021.

This 4-star Syracuse hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 9:30 AM.
Ristorante principale - Overlooking the garden, this buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Pool Pizzeria - This theme restaurant is located by the pool and specializes in pizza. Reservations are required. Open select days.
VOI GUSTO (a pagamento) - This bar specializes in local cuisine. Guests can enjoy alfresco dining (weather permitting). Open select days.
Ristorante Aretusa - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open select days.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Electric car charging station on site
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge)
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM–9:30 AM
  • 3 restaurants
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • Coffee/tea in a common area

Restaurants on site

  • Ristorante principale
  • Pool Pizzeria
  • VOI GUSTO (a pagamento)
  • Ristorante Aretusa

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Archery
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Mountain biking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Free supervised childcare
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Treatment room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Communal living room
  • Renovated entire property – April 2021
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 24-inch TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night
  • Resort fee (May 31 - September 29): EUR 7.00 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

The resort fee applies to guests age 3 and older.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 77 per vehicle (one-way, maximum occupancy 3)
  • Crib (infant bed) fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
VOI Arenella Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

VOI Arenella
VOI Arenella Resort
VOI Arenella Resort Syracuse
VOI Arenella Syracuse
Arenella Hotel Syracuse
Arenella Resort Syracuse
Aw Arenella Hotel Syracuse
VOI Arenella Resort Sicily/Syracuse, Italy
VOI Arenella Resort Hotel
VOI Arenella Resort Syracuse
VOI Arenella Resort Hotel Syracuse

VOI Arenella Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 34 out of 117 reviews" "
Rating 8 - Good. 54 out of 117 reviews" "
Rating 6 - Okay. 18 out of 117 reviews" "
Rating 4 - Poor. 7 out of 117 reviews" "
Rating 2 - Terrible. 4 out of 117 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique
The place was excellent the food was amazing staff was friendly
Stayed 3 nights in Sep 2023

10/10 Excellent

Erin

Stayed 2 nights in Jul 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very old . nothing upgraded . bad services . food average . not even 2 stars place.
Stayed 6 nights in Jun 2021

8/10 Good

Caitlin

Travelled with family
Liked: Staff & service
Stayed 5 nights in Sep 2020

8/10 Good

Malteser, Malta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools, the food, the staff the beach, kids loved the animation team. Maybe one thing to comment about is the internet service on the property which was nt always working adequately.
Stayed 5 nights in Jul 2019

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best ever
So amazing
Stayed 5 nights in Jun 2018

8/10 Good

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Great resort. Staff is super nice, food is good, super clean. We had a great time. Downsides are the wi fi, just available in the common areas, frigo bar did not work until we found out that the door of the wardrobe has to be open for making it work and our telephone was broken. Nevertheless I have to say that overall great experience.
Stayed 14 nights in Jun 2017

8/10 Good

Beppe, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family friendly resort close to the beach
I am from Siracusa and I consider this resort the best choice, especially if you are a family with children. It has 2 big swimming pools (not including the one of the spa), a gym and equipments for children. A little "train" will bring you at the Arenella beach that I consider the best beach of Siracusa if you like sand. Another option is to let the train leave you at the solarium (amazing) if you would like to avoid sand but I advice this just without children or at least not the little ones. Staff is friendly. Area of improvement: the little train is almost always full. Though is passing every 5 minutes sometimes happened to me to be obliged to go walking to avoid remaining waiting in the hot.

8/10 Good

Penny, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great base for visiting SE Sicily
We chose Arenella primarily because it is well-placed for visiting interesting places in the South East corner of Sicily, notably the Baroque towns, Syracuse and Mount Etna. But we also spent plenty of time by the pools or at the beach which (in June at least) are not crowded or noisy - very relaxing.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, but far from the beach...
The photos in Hotels.com let us think the beach is very close to the hotel, but it's not. You have to walk from 500 m to 1 km to reach it. Anyway, they have a truck that can bring you there. Internet costs 10 EUR for 24 hour and does not work in the room, only in the reception. The hotel very good, has everything you need, but is 10 km from Siracusa. You'll need a car.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't beat this deal
3 meals included in the price. A true beach resort with excellent meal. Not the greatest room, but great fro the price and food

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour.
Le personnel est aux petits soins et très sympa. Bel environnement. Très bonne cuisine et très variée. Seul bémol : le timinng du repas du soir est très serré, pas une minute de plus.
Stayed 11 nights in May 2024

8/10 Good

Verified traveller

Stayed 3 nights in May 2024

8/10 Good

Benito

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Marta

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
C’è molta disorganizzazione e non sono affatto attenti alle esigenze o problematiche di chi soggiorna, sanno solo dire “mi dispiace ma non possiamo fare nulla”. Per il mio disservizio ho dovuto discutere per 4 giorni senza mollare la presa e poi fortunatamente alla fine della vacanza hanno risolto.. Bisogna passare in reception per qualsiasi cosa e poi ti rimandano ad altri che a loro volta ti rimandano in reception. Per niente ospitali e solari. La struttura è grande e c è varietà di clientela oltre che di tariffe (prevalentemente erano presenti famiglie con bambini piccoli). Il servizio lettini in spiaggia è una tortura, non hai lettini fissi, è una corsa (di 1 km almeno) quotidiana ma la cosa brutta è che non ci sono posti per tutti quindi se ti assenti troppo per fare un bagno o mangiare i bagnini tolgono teli ed oggetti personali (che buttano in un angolo) per cedere il posto ad altri. Scortesia del personale, ad eccezione dei camerieri e dei bagnìni dell area nautica che invece sono gentili e professionali. Nel complesso la struttura è pulita, anche se datata mentre le camere spartane (anche le superior) con pulizia superficiale. Struttura poco sicura, hanno fatto dei furti in alcune stanze. Buona la ristorazione all aretusa. Non si tratta affatto di una struttura a 4 stelle ma secondo me di un villaggio popolare da 3 stelle.
Stayed 7 nights in Aug 2023

10/10 Excellent

Federica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2023

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo servizio, personale gentile e preparato
Stayed 5 nights in Jun 2023

8/10 Good

Piero

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

4/10 Poor

alessandro, NA

Travelled with family
Liked: Cleanliness
Disliked: Amenities
La struttura vanta un mare incredibile un ottimo servizio spiaggia una zona verde molto ben curata. L’organizzazione è a mio avviso disastrosa. Occorre passare dalla reception praticamente per qualunque cosa. La reception che peraltro è sotto dimensionata per il numero di persone che la struttura può contenere e che quindi è sempre molto affollata. I ristoranti interni non hanno neanche l’autonomia per poter accettare una prenotazione o ricevere un pagamento.
Stayed 5 nights in May 2022

10/10 Excellent

jean francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On adore ❤️
Vraiment pas déçue. Un soucis de bruit dans la chambre signalé et changement a 23h. Le personnel aux petits soins avec une mention particulière pour Adriano. Un parc botanique fabuleux et piscines sublimes.
Stayed 3 nights in Apr 2022

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long-weekend at VOI Arenella Resort
Vi var där precis veckan innan säsongen sätter igång på riktigt och de höll på att förbereda och öppna upp. Trots det var servicen bra, maten fantastisk god och om man bor här är det få saker man kommer sakna.
Stayed 5 nights in Apr 2022

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service
Sconsiglio!
Stayed 1 night in Jul 2021

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ci voleva!
E' stata una bellissima vacanza. Il resort è ben gestito, spazi meravigliosi, camere eleganti e spaziose e tanto verde. 2 piscine, una spiaggia e la piattaforma sugli scogli (la mia preferita). Anche la cucina abbastanza buona. Non sono fan dell'all inclusive ma essendo una vacanza di gruppo organizzata avevamo opzionato la formula colazione e cena e molti piatti erano davvero buoni.
Stayed 4 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Belloa la spiaggia e lapiattaforma, troppo sporca la camera.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Ci hanno dato una camera tripla divisa in due locali, tuttavia era presente solo un condizionatore nella sala giorno, la camera matrimoniale era priva di condizionatore.. E le temperature erano di più di 32 gradi! Non va bene per una struttura a 4 stelle! Se mi dai due locali, devi garantire due condizionatori... Siamo in Sicilia e fa caldo! Inoltre ci sono poche informazioni relative alle interruzioni dei servizi (quali trenino per la spiaggia) durante la pausa pranzo!
Stayed 2 nights in Jun 2021