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The Star Grand Hotel and Residences Sydney

5.0 star property

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Photo gallery for The Star Grand Hotel and Residences Sydney

Outdoor pool, pool umbrellas, pool loungers
Two Bedroom City View Suite
Sun deck
Exterior
Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Room service

Explore the area

Map
80 Pyrmont Street, Pyrmont, NSW, 2009
  • Star Casino
    ‪1 min walk‬
  • International Convention Centre Sydney
    ‪13 min walk‬
  • Circular Quay
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪29 min drive‬

Room options

View all photos for One Bedroom Pyrmont View Suite With Office

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

One Bedroom Pyrmont View Suite With Office

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom City View Suite

Two Bedroom City View Suite

Two Bedroom City View Suite

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for One Bedroom Harbour View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

One Bedroom Harbour View Suite

  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour Star Suite

View from room

Harbour Star Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Star Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Star Suite

  • 76 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

View from room

Premium Suite

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Harbour View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Two Bedroom Harbour View Suite

  • Harbor view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Premium Harbour Twin Room

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Premium Harbour Twin Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Superior Twin Room

  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Harbour King Room

Premium Harbour King Room

Premium Harbour King Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Pyrmont View Suite

Two Bedroom Pyrmont View Suite

Two Bedroom Pyrmont View Suite

  • 85 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for One Bedroom City View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

One Bedroom City View Suite

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedroom Harbour View Suite

View from room

Three Bedroom Harbour View Suite

  • 120 sq m
  • Harbor view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Similar properties

Exterior

W Sydney

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (457)
The price is €395
for 1 room
includes taxes & fees
29 Mar - 30 Mar
W Sydney

About this property

The Star Grand Hotel and Residences Sydney

Luxury hotel with a full-service spa and a casino
This hotel features a full-service spa, a casino, and an outdoor pool. WiFi in public areas is free. Other amenities include a nightclub, a fitness center, and a sauna.
The Star Grand Hotel and Residences Sydney offers 480 accommodations with iPod docking stations and safes. Each accommodation is individually decorated. Tempur-Pedic beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of The Star Grand Hotel and Residences Sydney's great location. During your stay, you're just a quick walk from Star Casino. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Star Casino and 13 minutes by foot from SEA LIFE Sydney Aquarium
The Star Grand Hotel and Residences Sydney offers its guests a full-service spa, an outdoor pool, and a hot tub. WiFi is free in public spaces. A business center and a meeting room are available. A casino, a nightclub, and a fitness center are also featured at the luxury The Star Grand Hotel and Residences Sydney. For a fee, parking is available.

Smoking is allowed in designated areas at this Sydney hotel.

24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 40 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 1,500 slot machines
  • 312 gaming tables
  • Casino (39,558 square feet of space)
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (145 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 40 per night
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Astral Tower Star
Astral Tower Star Hotel Pyrmont
Astral Tower Star Pyrmont
Star Astral Tower
Astral Tower Hotel Pyrmont
Astral Tower Hotel
Astral Tower Pyrmont
Star Grand Hotel Sydney
Star Grand Hotel
Star Grand Sydney
Star Grand
Hotel The Star Grand, Hotel & Residences Sydney Pyrmont
Pyrmont The Star Grand, Hotel & Residences Sydney Hotel
Hotel The Star Grand, Hotel & Residences Sydney
The Star Grand, Hotel & Residences Sydney Pyrmont
Astral Tower Residences at The Star
Pyrmont Astral Tower and Residences Hotel
Hotel Astral Tower and Residences
Astral Tower and Residences Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower
The Star Grand Hotel and Residences Sydney Hotel Pyrmont
The Star Grand Hotel and Residences Sydney Hotel
The Star Grand Hotel and Residences Sydney Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower Residences
The Star Residences Sydney

The Star Grand Hotel and Residences Sydney Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 681 out of 1015 reviews
Rating 8 - Good. 178 out of 1015 reviews
Rating 6 - Okay. 87 out of 1015 reviews
Rating 4 - Poor. 35 out of 1015 reviews
Rating 2 - Terrible. 34 out of 1015 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only fault i can say is that cleaners need to "dust" a lot more. The backboards to the bed, looking up to the ceiling, on lamp fixtures, bedside tables and entertainment units were quite dusty and dirt marks on ceiling. One of the air conditioning vents also need to be cleaned as well.So much so that I had to go and purchase a antihistamine for my daughter as it ser her allergies off and she got hives. Apart from that, EVERY member whether it be reservation desk, porters, maintenance and staff walking around the floor demonstrated staff demonstrated EXCELLENT customer service skills, were EXTREMELY polite, ALWAYS offered assistance, EXTREMELY accommodated and were EXTREMELY wonderful people to interact with. The Harvest Buffet particularly breakfast served EVERY kind of breakfast foods possible. The food was always fresh. Would DEFINITELY stay at this hotel again in the future.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ellissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Louella

Stayed 1 night in Dec 2024

6/10 Okay

ANNA, Crystal Lake

Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unreal experience
Stayed 3 nights in Nov 2024

10/10 Excellent

Tom

Stayed 4 nights in Aug 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel.
Lovely hotel with great amenities. Rooms were well equipped and quiet. Room service delivery was very slow, but considering it was a Saturday night, that's to be expected. Stayed as a large group of 3 rooms with various levels of cost and everyone was very happy.
Stayed 1 night in Dec 2024

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay so much to do
Stayed 1 night in Nov 2024

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel, Ropes Crossing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We felt the rules around having fun were so poor! I know most gambling venues have been forced by various state governments but all it really does is create another blockage. Think about cigarettes and there cost (we don’t like), however crazy nanny rules force tobacco to become illegal.
Stayed 3 nights in Nov 2024

10/10 Excellent

Debra, Baulkham Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fabulous for a catch up
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfectly licated for a event that we attended at Daltone house. Clean large room,comfortable bed.
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Travelled with group
Liked: Amenities
Very clean and comfortable. Meals and transport close by
Stayed 3 nights in Nov 2024

6/10 Okay

Leba

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location is excellent. Staff were generally very helpful. The room itself ('Superior' King Room) seemed a bit run-down. The TV was burnt in (colour disfiguration), the toilet seat wouldn't stay up, bed wasn't made properly... But the main issue was the air condition unit; it made a very loud noise every 10 seconds. It sounded like a truck was driving by every 10 seconds.
Stayed 1 night in Nov 2024

10/10 Excellent

katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spring starcation
Very busy hotel long queue to check in but after that smooth sailing. Room was not ready but didn’t take long. We had the starcation package with the star suite, great room very comfortable and love all the little extras. Pool was nice but also very busy in the warmer spa sections so virtually impossible to get in. Found the pool area needed more staff as there was limited service at the bar. The breakfast in the harvest was a little tired paper cups for juice and bamboo spoons for cereal not my favourite. Plenty of choices but seems to be so busy that it’s a little neglected other than that it’s a very impressive room and very comfortable. Staff are lovely.
View from our room 12 th floor star suite
Stayed 1 night in Nov 2024

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in time is ridiculous. No electric car charging station. Bar staff are totally miserable. On the up side good location.
Stayed 1 night in Nov 2024

10/10 Excellent

Liz

Stayed 2 nights in Nov 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024