The Star Grand Hotel and Residences Sydney

5.0 star property

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Photo gallery for The Star Grand Hotel and Residences Sydney

Outdoor pool, pool umbrellas, pool loungers
Premium bedding, down duvets, Tempur-Pedic beds, in-room safe
Restaurant
Two Bedroom City View Suite
Sun deck

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Room service

Explore the area

Map
80 Pyrmont Street, Pyrmont, NSW, 2009
  • Star Casino
    ‪1 min walk‬
  • International Convention Centre Sydney
    ‪13 min walk‬
  • Circular Quay
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪29 min drive‬

Room options

One Bedroom Pyrmont View Suite With Office

  • Sleeps 2
  • 1 King Bed

Two Bedroom City View Suite

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

One Bedroom Harbour View Suite

  • Harbor view
  • Sleeps 2
  • 1 King Bed

Harbour Star Suite

  • Sleeps 2
  • 1 King Bed

Superior King Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Star Suite

  • 76 sq m
  • Sleeps 3
  • 1 King Bed

Premium Suite

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

Two Bedroom Harbour View Suite

  • Harbor view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Premium Harbour Twin Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

Superior Twin Room

  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

Premium Harbour King Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Two Bedroom Pyrmont View Suite

  • City view
  • 85 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

One Bedroom City View Suite

  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Three Bedroom Harbour View Suite

  • Harbor view
  • 120 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Similar properties

About this property

The Star Grand Hotel and Residences Sydney

Luxury hotel with a full-service spa and a casino
This hotel features a full-service spa, a casino, and an outdoor pool. WiFi in public areas is free. Other amenities include a nightclub, a fitness center, and a sauna.
The Star Grand Hotel and Residences Sydney offers 480 accommodations with iPod docking stations and safes. Each accommodation is individually decorated. Tempur-Pedic beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of The Star Grand Hotel and Residences Sydney's great location. During your stay, you're just a quick walk from Star Casino. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Star Casino and 13 minutes by foot from SEA LIFE Sydney Aquarium
The Star Grand Hotel and Residences Sydney offers its guests a full-service spa, an outdoor pool, and a hot tub. WiFi is free in public spaces. A business center and a meeting room are available. A casino, a nightclub, and a fitness center are also featured at the luxury The Star Grand Hotel and Residences Sydney. For a fee, parking is available.

Smoking is allowed in designated areas at this Sydney hotel.

24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 40 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 1,500 slot machines
  • 312 gaming tables
  • Casino (39,558 square foot of space)
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (145 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 40 per night
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Astral Tower Star
Astral Tower Star Hotel Pyrmont
Astral Tower Star Pyrmont
Star Astral Tower
Astral Tower Hotel Pyrmont
Astral Tower Hotel
Astral Tower Pyrmont
Star Grand Hotel Sydney
Star Grand Hotel
Star Grand Sydney
Star Grand
Hotel The Star Grand, Hotel & Residences Sydney Pyrmont
Pyrmont The Star Grand, Hotel & Residences Sydney Hotel
Hotel The Star Grand, Hotel & Residences Sydney
The Star Grand, Hotel & Residences Sydney Pyrmont
Astral Tower Residences at The Star
Pyrmont Astral Tower and Residences Hotel
Hotel Astral Tower and Residences
Astral Tower and Residences Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower
The Star Grand Hotel and Residences Sydney Hotel Pyrmont
The Star Grand Hotel and Residences Sydney Hotel
The Star Grand Hotel and Residences Sydney Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower Residences
The Star Residences Sydney

The Star Grand Hotel and Residences Sydney Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 668 out of 1006 reviews
Rating 8 - Good. 179 out of 1006 reviews
Rating 6 - Okay. 88 out of 1006 reviews
Rating 4 - Poor. 34 out of 1006 reviews
Rating 2 - Terrible. 37 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Nicole

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Have stayed at the star several times love the location and that everything is just downstairs. Room was beautiful and modern However I was very disappointed this stay as I had planned on spending some time by the pool which was one of the reasons I chose this hotel. However when I went to the pool there was a child’s birthday party being hosted there so was unable to get a seat at all and it was very loud so did not stay. Maybe if this was to happen in future an area should be left clear for other paying guests as this was very inconsiderate of others.
Stayed 1 night in Jan 2025

10/10 Excellent

Albert, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being able to catch the tram straight to the Sydney Fish Markets, or simply walking there was a huge bonus for us.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jo-anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Peter

Disliked: Staff & service

Don’t book.

I could not believe the length of time it took both to register and deregister from this International hotel. More staff were required. The Harbourside room was certainly not upper level and no mini bar provided refreshments. Very poor establishment and service given. I would not recommend staying at Star Hotel residences. Frankly they have a lot to learn from overseas international hotels.
Stayed 2 nights in Dec 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was perfect. The reservation staff were so lovely and welcoming and went above and beyond to ensure our stay was an enjoyable experience.
Stayed 1 night in Jan 2025

4/10 Poor

Peter

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Staff were slow floor we stayed on smelt of damp and mould, they tried to over charge on services we didn't have and tried to downgrade room and said it was the same as we had booked
Stayed 2 nights in Jan 2025

10/10 Excellent

Steven, Umina Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Noah

Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Stayed 1 night in Jan 2025

6/10 Okay

tien

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities
We’ve stayed here before but the 3 bedroom apartment we were given was old. It wasn’t one of the new ones.
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The star casino

Great hotel casino up graded to suite what a lovely surprise food court has plenty choice Central to darling harbour and metro is local to take you to main station and circular bay overall great
Stayed 1 night in Jan 2025

8/10 Good

Candice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel and good restaurants
Stayed 2 nights in Jan 2025

10/10 Excellent

brooke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The upgrade and view was amazing. And the Spa was nice and hot.
Stayed 1 night in Jan 2025

8/10 Good

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location easy access to light rail. Friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Alan

Travelled with partner
Room was nice and clean Bed really comfortable and cosy Made for a pleasant stay
Stayed 1 night in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic room. Lots of space. Would definitely recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kerri

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jacobus Nicolaas

Stayed 3 nights in Dec 2024

8/10 Good

Kasey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great all round stay
Stayed 2 nights in Jan 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025