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Mercure Sydney Rouse Hill

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Sydney Rouse Hill

Exterior
Miscellaneous
Exterior
Minibar, in-room safe, desk, soundproofing
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
Commercial Road & Windsor Road, Rouse Hill, NSW, 2155
  • Rouse Hill Village Centre
    10 min walk
  • Rouse Hill House & Farm
    1 min drive
  • Norwest Business Park
    5 min drive
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    55 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Double Beds

  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Double Beds

  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

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includes taxes & fees
5 Dec - 6 Dec
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About this property

Mercure Sydney Rouse Hill

Sydney hotel in Rouse Hill with a fitness center and a 24-hour front desk
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe, and concierge services are onsite. Housekeeping is available on request.
Mercure Sydney Rouse Hill offers 78 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Mercure Sydney Rouse Hill, you're just a quick walk from Rouse Hill Village Centre. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a playground
  • 10 minutes by foot from Rouse Hill Village Centre and a 1-minute drive from Rouse Hill House & Farm
Mercure Sydney Rouse Hill offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. The business-friendly Mercure Sydney Rouse Hill also features concierge services, dry cleaning/laundry services, and room service (during limited hours). Self parking is free.

This 4-star Sydney hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Mercure Sydney Rouse Hill has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: AUD 29 for adults and AUD 29 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 49-inch LED TV
  • TV channels

Food and drink

  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Iron/ironing board
  • LED light bulbs
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 29 for adults and AUD 29 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Sydney Rouse Hill Hotel
Mercure Sydney Rouse Hill Rouse Hill
Mercure Sydney Rouse Hill Hotel Rouse Hill

Mercure Sydney Rouse Hill Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 228 out of 353 reviews" "
Rating 8 - Good. 89 out of 353 reviews" "
Rating 6 - Okay. 21 out of 353 reviews" "
Rating 4 - Poor. 6 out of 353 reviews" "
Rating 2 - Terrible. 9 out of 353 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Briony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room as always. Clean and well maintained.
Stayed 2 nights in Jul 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Amenities
Great value , clean room.
Stayed 2 nights in Aug 2024

8/10 Good

Ian, West Kempsey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Difficult parking. Noisy when people in other rooms closing doors
Stayed 2 nights in Jul 2024

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew W

Stayed 1 night in Jul 2024

10/10 Excellent

Auriel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great facility, nice dining options. Close to shopping centre.
Stayed 1 night in Jun 2024

10/10 Excellent

Arron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Auriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend.
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Jamie

Stayed 1 night in May 2024

10/10 Excellent

SANDEEP

Liked: Cleanliness, staff & service, property conditions & facilities
Great and clean
Stayed 1 night in Apr 2024

6/10 Okay

Alexis

Travelled with group
Liked: Room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful
Stayed 1 night in Feb 2024

2/10 Terrible

Gavin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Things taken after our departure.
60$ for overnight parking but only 42$ if you just go across yourself. Still crazy expensive. My partner left her kindle on the bed by mistake rang just after we left and it couldn’t be found.
Stayed 1 night in Mar 2024

8/10 Good

Auriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Trudi

Stayed 1 night in Mar 2024

10/10 Excellent

Fatemeh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and the food was great! It was rather a bit expensive but it was worth it.
Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Liked: Property conditions & facilities
Keep up the excellent work
Stayed 1 night in Feb 2024

8/10 Good

Gillian

Stayed 6 nights in Feb 2024

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, property conditions & facilities
pillow selection limited.
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s so comfortable and spacious and quiet and having restaurants and bars code by within walking distance is fabulous
Stayed 3 nights in Feb 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I enjoyed staying here. It was convenient, quiet and comfortable. I did find it ridiculous that after leaving the Mean Fiddler restaurant at 8pm to change clothes, that I was refused entry when trying to re enter a function that I was part of. Checkout was fast and easy. The young staff are polite and very helpful.
Stayed 1 night in Feb 2024