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Mantra Castle Hill Sydney

4.5 star property

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Photo gallery for Mantra Castle Hill Sydney

One Bedroom Apartment, 1 Queen Bed
Exterior
Desk, iron/ironing board, cots/infant beds, free WiFi
Desk, iron/ironing board, cots/infant beds, free WiFi
Desk, iron/ironing board, cots/infant beds, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room
  • Housekeeping

Explore the area

View in a map
8 Gladstone Road, Castle Hill, NSW, 2154
  • Place, Norwest Business Park
    ‪7 min walk‬
  • Place, Castle Hill Country Club
    ‪17 min walk‬
  • Place, Hillsong Church
    ‪2 min drive‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪43 min drive‬

Room options

View all photos for Studio Apartment, 1 Queen Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio Apartment, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Apartment, 1 King Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio Apartment, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment, 1 Queen Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

One Bedroom Apartment, 1 Queen Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment, 1 King Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

One Bedroom Apartment, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment, Two King Beds

Two Bedroom Apartment, Two King Beds

Two Bedroom Apartment, Two King Beds

7.4 out of 10
Good
(3 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Three Bedroom Apartment, Three King Beds

Three Bedroom Apartment, Three King Beds

Three Bedroom Apartment, Three King Beds

  • 54 sq m
  • Sleeps 6
  • 3 King Beds

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About this property

Mantra Castle Hill Sydney

Along with a fitness center, this smoke-free hotel has laundry facilities and a garden. Free WiFi in public areas and free self parking are also provided. Additionally, a picnic area, a TV in a common area, and a banquet hall are onsite. Housekeeping is available on request.
Mantra Castle Hill Sydney offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Cable television is provided. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Mantra Castle Hill Sydney. During your stay, you're just a quick walk from Norwest Business Park. Features include free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, an elevator, and a terrace
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Hillsong Church and a few minutes from Castle Hill Country Club
Mantra Castle Hill Sydney offers its guests a fitness center, a terrace, and a garden. WiFi is free in public spaces. The luxury Mantra Castle Hill Sydney also features a picnic area, laundry facilities, and a television in a common area. Free self parking is available.

This 4.5-star Sydney hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster
  • Toaster oven

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per stay.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Mantra Castle Hill Sydney Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 254 out of 795 reviews
Rating 8 - Good. 300 out of 795 reviews
Rating 6 - Okay. 129 out of 795 reviews
Rating 4 - Poor. 61 out of 795 reviews
Rating 2 - Terrible. 51 out of 795 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Kylie

Travelled with family
Disliked: Property conditions & facilities, room comfort
Parking was not secure as gates broken so anybody could access rooms. No extra lock on door. Building is old and feels unclean and dated Awake all night due to what sounded like a hammer banging all night
Stayed 1 night in Dec 2025

6/10 Okay

Michelle

Liked: Staff & service
Rooms are going through maintenance and is needed. My room had the internet connection hanging out of the wall and one curtain was off the rails. I was not able to fully close the curtains which was annoying. Location was central to where i needed to be though it was a bit tricky to find at first.
Stayed 1 night in Dec 2025

2/10 Terrible

Mary Janice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

2/10 Terrible

Thomas

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Kitchen had food splashback all over it. Bathroom was covered in mould.
Stayed 1 night in Nov 2025

6/10 Okay

Marni

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was clean enough, although the kitchen water pressure was pretty much NIL, the shower fawcett was broken and came off, the air conditioning unit filthy, therefore a heap of dirt/dust came out when in use, the bathroom liquids were empty (Soap, shampoo, body wash etc). The lift is the slowest I have ever used in a hotel. No dishwashing tablets/detergent available. All curtains were broken. Overwhelming smell of Indian spices throughout the hotel. Parking was great.
Stayed 3 nights in Nov 2025

4/10 Poor

Kylee, Blacktown

Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty. There were marks all over the walls, they had a fabric chair with stains all over it, it says it has a patio or balcony but it had neither. I was really disappointed. My room had an extra door that was locked which was abit of a worry as i didnt have access to it unsure what is behind it. Positive thing is the lady at the front desk is very welcoming and lovely.
Stayed 1 night in Nov 2025

2/10 Terrible

Chayne

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I booked a three-bedroom apartment at Mantra Castle Hill Sydney on 24/07/2025 for a stay on 15/11/2025 for 2 adults and 4 small children. Upon arrival, we were informed that the room we booked was unavailable. We were offered two separate apartments, one with two bedrooms and the other with one bedroom. This arrangement was completely unsuitable for our family and there was no prior communication regarding the change. Despite staff repeatedly apologizing and offering a refund, the options provided were impractical with only 2 hours before we needed to attend pre-booked entertainment. Upon inspecting the apartment, we found serious hygiene and safety issues: Cockroaches in the fridge, toaster, cutlery drawer, and cupboards. Limited cutlery, plates, and bowls for 6 people. Main shower and bath were unusable due to a broken bath tap, with water leaking dangerously. A glass shower door in the ensuite fell on my 6-year-old son, causing a head injury. All wet rooms had significant mould. The balcony was unusable due to a hornets’ nest, posing a risk of stings. This stay was unsafe and completely unsuitable for a family with young children. The condition of the apartment and lack of prior communication were unacceptable. I cannot recommend this property to anyone, particularly families.
Stayed 1 night in Nov 2025

8/10 Good

Cheryl

Stayed 1 night in Nov 2025

10/10 Excellent

Barbara

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpful
Stayed 2 nights in Nov 2025

2/10 Terrible

Annie

Travelled with partner
Disliked: Cleanliness, amenities
Wouldn't stay there again!! Staff were pleasant but very disorganised. Room 3 out of 10 for clean. We got locked out of our room (key would not engage) twice. we went out arrived home at 11.30 couldn't get in AGAIN had to get someone out of bed to let us in. Position awful tradie entrance through industrial estate at rear.
Stayed 1 night in Nov 2025

4/10 Poor

Ole

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty ,shower door broken , did not use the shower.
Stayed 1 night in Nov 2025

2/10 Terrible

Sung

Stayed 1 night in Nov 2025

4/10 Poor

Derek

Liked: Staff & service
Disliked: Cleanliness
Dirty carpets, the mouldy curtains aren’t big enough to cover the windows fully. There was no hand/body wash in the dispensers either in the shower or above the hand basin. The lid of the bin in the room didn’t open.
Stayed 2 nights in Oct 2025

2/10 Terrible

Adrian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin took 45 minutes, as rooms were not cleaned and ready for guests. There were about eight people in the check-in desk with complaints about the rooms. Our room hadn't been vacuumed and the bathroom had blood in the shower and the sink.
Stayed 1 night in Oct 2025

2/10 Terrible

stuart

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Booked last minute. A couple of issues around the reservation but the receptionist was great. First room we were given had German cockroaches running over the sink so we were moved to a second room. Seemed ok in the dark but woke up this morning to an unclean room. Not clean, floors not vacuumed, shower head and stall in need of attention, grubby, worn out furniture. I wasn’t expecting a lot but the basics weren’t covered. Left room to return to the car to find it covered in bird poo as nests of birds are living in the car park. Wouldn’t recommend it.
Stayed 1 night in Oct 2025

4/10 Poor

Darin

Liked: Staff & service
Stayed 2 nights in Oct 2025

8/10 Good

Coralee

Stayed 2 nights in Sep 2025

4/10 Poor

Andi

Liked: Staff & service
Disliked: Property conditions & facilities
Floor and room stank of smoke. Bathroom dirty. Kitchen sticky. Plates and mugs were so stick, they stuck to the shelf in the cupboard. Generally run down. Accor have let standards slip. They are all issues that are management reaponsibilities. Zero attention to detail.
Stayed 1 night in Jul 2025

4/10 Poor

Malcolm

Liked: Staff & service
Disliked: Property conditions & facilities
I will say the staff are polite and friendly. This property is aimed at tradies and similar who are working away from home for the week. It is in need of complete renovation - it is life expired. I had to refuse the first room allocated to me because it was dirty in the kitchenette, bathroom and the main living space. It hadn't even been vacuumed. The rooms facing the industrial estate are prone to early morning noise - garbage trucks coming and going and the like. You stay here because you need to be in the area for work or family, but not really for any other reason. There are other similar options within 1-2km of this property. I'd suggest checking them out unless they drop the price on this one.
Stayed 4 nights in Jul 2025

4/10 Poor

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Rebecca

Disliked: Staff & service, property conditions & facilities
It took four rounds to get the key to work, receptionist was dismissive and told me we were not using the key nicely,
Stayed 2 nights in Jul 2025

10/10 Excellent

Brandon

Stayed 1 night in Jun 2025

4/10 Poor

MARLENE

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Curtains torn. Not enough cutlery. Noisy foyer and elevator area by staff.
Torn curtain
Missing globe
Torn curtains again
Stayed 4 nights in Jul 2025

2/10 Terrible

Tabitha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dusty and in desperate need of refurbishment!
Stayed 1 night in Jul 2025

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service and warm welcome
Stayed 4 nights in Jul 2025