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Holiday Inn Express Sydney Airport by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Sydney Airport by IHG

Room
Room
Room
Meeting facility
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2-12 Sarah Street, Mascot, NSW, 2020
  • Meriton Retail Precinct Mascot Central
    ‪11 min walk‬
  • Westfield Eastgardens
    ‪5 min drive‬
  • Enmore Theatre
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Room amenity

Standard Room, 1 Queen Bed, Accessible

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Room amenity

Standard Room, 1 King Bed (Extra Floor Space)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Citadines Connect Sydney Airport

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
4.5 out of 5, Wonderful, (1455)
Citadines Connect Sydney Airport

About this property

Holiday Inn Express Sydney Airport by IHG

Hotel with free breakfast, in the vicinity of Westfield Eastgardens
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area.
Holiday Inn Express Sydney Airport by IHG offers 247 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Sydney Airport by IHG. During your stay, you'll be within walking distance of Meriton Retail Precinct Mascot Central. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and locker space
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute drive from Westfield Eastgardens and 7 minutes from Royal Randwick Racecourse
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business center and 2 meeting rooms. The business-friendly Holiday Inn Express Sydney Airport by IHG also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. An airport shuttle (available on request) is available for a fee.

This 3.5-star Sydney hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Holiday Inn Express Sydney Airport by IHG has a restaurant on site.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24 hours off-site parking within 1 mi (AUD 55 per day)
  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 12 per person (one-way)
  • Nearby parking fee: AUD 55 per day(3937 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Express Sydney Airport by IHG offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 12 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Express Sydney By Ihg Mascot
Holiday Inn Express Sydney Airport
Holiday Inn Express Sydney Airport by IHG Hotel
Holiday Inn Express Sydney Airport an IHG Hotel
Holiday Inn Express Sydney Airport by IHG Mascot
Holiday Inn Express Sydney Airport by IHG Hotel Mascot

Holiday Inn Express Sydney Airport by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 658 out of 1237 reviews
Rating 8 - Good. 390 out of 1237 reviews
Rating 6 - Okay. 109 out of 1237 reviews
Rating 4 - Poor. 47 out of 1237 reviews
Rating 2 - Terrible. 33 out of 1237 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was friendly and accommodating. The location is convenient for those individuals looking to be close to the airport. The breakfast was average but filling. Overall, I had a nice staff at this hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

8/10 Good

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice. The pick up shuttle at the airport was not as expected. They said meet at Bay 12. The shuttle did not go to Bay 12 instead pulled up to curb. Driver never told us he was the HI Express shuttle. Left without us!
Stayed 2 nights in Nov 2024

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness
A very serviceable airport hotel, practical and functional and fine for an early flight. Room was good, very clean and beds fine. The area is busy and the dining is limited and some staff could do with a bit more customer relations training (aoart from the lovely lady on reception at 7.15am today) but in terms of proximity to the airport and value for money, the hotel is good.
Stayed 1 night in Nov 2024

8/10 Good

Arthur

We stayed here 5 nights. We placed the “Do not disturb “ placard on our doorknob for 3 days and then we changed it to “Make up room” (or it’s equivalent. The request was either ignored or not noticed. I asked a housekeeper (who said she was ‘checkout’ c,earner only for fresh towels and got them 😀 however, she said you have to call the desk to get room service. WHY ISN’T THAT CLEARLY POSTED ANYWHERE?
Stayed 5 nights in Nov 2024

8/10 Good

Valerie

Liked: Property conditions & facilities, room comfort
Amazinh
Perfect
Stayed 1 night in Nov 2024

8/10 Good

Sione

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

raymond

Liked: Cleanliness, staff & service, property conditions & facilities
as
Stayed 1 night in Nov 2024

10/10 Excellent

Sherry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Nov 2024

8/10 Good

Allison

Stayed 3 nights in Nov 2024

10/10 Excellent

Li

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Gail

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was comfortable and staff were helpful
Stayed 1 night in Nov 2024

10/10 Excellent

tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minutes from the airport..and a very short walk to the train
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Xintian

Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Stayed 3 nights in Oct 2024

10/10 Excellent

Randy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated property.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nitish

Travelled with family and small children
Staff was very helpfull. They made our stay very easy and plesant. Front office guy ( i dont the name ) but he was very helpfull. Maria from Kitchen was amazing. Thanks to everyone
Stayed 2 nights in Nov 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the modern decor
Stayed 2 nights in Nov 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Problem solved
The hotel was over sold and didn’t have the double queen bed we had reserved. They quickly made things right without any hassle and gave us two rooms with a queen bed in each.
Stayed 1 night in Oct 2024

10/10 Excellent

PRASHANT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

8/10 Good

SIERRA

Liked: Cleanliness, staff & service, property conditions & facilities
Close to where I needed to be
Stayed 4 nights in Oct 2024

10/10 Excellent

Lidia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was so great- localization
Stayed 1 night in Oct 2024