City Crown Motel

3.0 star property

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January 2025

Photo gallery for City Crown Motel

Desk, iron/ironing board, rollaway beds, free WiFi
Exterior
Hallway
Hallway
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
289 Crown St,, Surry Hills, New South Wales, 2010
  • Hyde Park
    10 min walk
  • World Square Shopping Centre
    11 min walk
  • Capitol Theatre
    11 min walk
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    18 min drive

Room options

Standard Twin Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

City Crown Motel

Hotel with a coffee shop, a short walk to Hyde Park
A coffee shop/cafe, self parking, and laundry facilities are available at this hotel. Additionally, tour/ticket assistance, barbecue grills, and multilingual staff are onsite.
City Crown Motel offers 29 air-conditioned accommodations with DVD players. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
During your stay at City Crown Motel, you're just a quick walk from Hyde Park. Features include a coffee shop/cafe, breakfast (surcharge), and laundry facilities.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Cooked-to-order breakfast offered for a fee
  • Self parking available for a fee
  • Services include tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Hyde Park and World Square Shopping Centre
There's a coffee shop/cafe on site. Barbecue grills, multilingual staff, and tour/ticket assistance are also featured at City Crown Motel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Sydney hotel.

Guests can enjoy cooked-to-order breakfast for a fee.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (AUD 20 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Breakfast available for a fee: AUD 7-16 per person
  • 1 coffee shop/cafe

Family friendly

  • DVD player
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • DVD player
  • TV

Food and drink

  • Fridge

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: AUD 25

Special check-in instructions

The front desk is open daily until midnight
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 7 to 16 per person
  • Self parking fee: AUD 20 per night (in/out privileges)
  • Late check-out fee: AUD 25 (subject to availability)
  • Rollaway bed fee: AUD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
The front desk at this property is open daily until midnight.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Property is also known as

City Crown Motel
City Crown Motel Surry Hills
City Crown Surry Hills
City Crown Motel Hotel
City Crown Motel Surry Hills
City Crown Motel Hotel Surry Hills

City Crown Motel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 80 out of 361 reviews" "
Rating 8 - Good. 129 out of 361 reviews" "
Rating 6 - Okay. 67 out of 361 reviews" "
Rating 4 - Poor. 50 out of 361 reviews" "
Rating 2 - Terrible. 35 out of 361 reviews" "

6.4/10

Cleanliness

7.8/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights stay, very adequate for my needs, clean room and bathroom, comfortable bed. Certainly the best hotel at this price, walking distance to restaurants, Oxford St, CBD, free wifi, even a balcony at this price point! Nil complaints.
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Close to amenities. A bit derelict. In great need of reno. Staff pleasant and accomodating but rooms very tired. Threadbare carpet, water damaged walls all around skirting. Very reasonable price however. Would stay again because of price and convenience and better prepared of what to expect.
Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
not even a bedside light, very noisy, rooms old and could do with a basic renovation, good location though, close to everything including a supermarket
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The location is fantastic however the room smelt damp and mouldy and the other guests seemed pretty dodgy.
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Stayed 1 night in May 2018

6/10 Okay

justin, nsw

Disliked: Property conditions & facilities, room comfort
Handy to central station
Room a bit run down. Paint peeling, bathroom vanity rotting around the base. Only one blanket between 2 beds, otherwise only a sheet?
Stayed 1 night in Feb 2018

6/10 Okay

Peta

Liked: Staff & service, room comfort
The motel room was adequate. The tap in the basin in the bathroom was a little on the "wobbly" side and a couple of the power points were loose.
Stayed 1 night in Feb 2018

2/10 Terrible

vic, sydney

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location. Too bad the place was falling apart and dirty.
Stayed 6 nights in Dec 2017

2/10 Terrible

james, Brisbane

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst ever.
Dirty, smelled rank. It was cheap, but they couldn't pay me to stay there again.
Stayed 1 night in Dec 2017

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good location, bus stops nearby and a short walk to Central Station. Would definately stay there again
Stayed 3 nights in Oct 2017

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Great location for Moore Park activities. exactly what you expect for the area. Old area. Old hotel but clean enough and comofrtable sleep.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was pretty good with a nice balcony. A good shower. The room smelt a bit musty but nothing excessive Overall a great place to stay.
Stayed 1 night in Sep 2017

2/10 Terrible

dave , queenbean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
My stay at your hotel was horrible paint chipping of the walls no clock night light we booked a room for 3 people but only got one glass and two coffee cups and not enough coffees and sugar for the three of us and the deck was falling apart Not to mention the car park thee wasn't much room to get my new car in and coming out my front bumper hit the ground Over all the amount I paid I'm not happy at all
Stayed 1 night in Aug 2017

10/10 Excellent

Deedee, G

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Best Location In Sydney!
We loved staying here! The cafe attached to the motel is sunny in the morning and makes delicious $5 bacon and egg sandwiches. The location is beautiful. The motel is very run down, but very clean, and keeps the price down!
Stayed 2 nights in Jun 2017

6/10 Okay

raymond

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
you get what you pay for I cannot complain
Stayed 2 nights in Jun 2017

2/10 Terrible

heidi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was terrible
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tired but clean
This hotel is conveniently located. Room was clean and staff were friendly and helpful. Needs a tidy up as is quite run down but suited our needs perfectly.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once a good hotel !!!
Sadly, having stayed here many times over the years, many managents later, the place is badly maintained and managed !!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff good facilities not so good
Staff helpful. Place was clean. Close to the city. Lots of eateries nearby. Would be OK to stay overnight but we stayed for three. No laundry, ironing board, etc. No wardrobe. So it became too cramped.

4/10 Poor

TERENCE

Disliked: Property conditions & facilities, room comfort
Seedy Stay
Very poor hotel and of low standard. If you have stayed at the Ibis Budget at the airport this is much worse than that. While location was good there are no services (other than a café at the foot of the hotel which was the best part) and parking is extremely difficult. Location is "inner city" which means good access to hotels/bars/restaurants but otherwise "seedy". We initially thought it was "cheap" but you get what you pay for. Don't go there.

2/10 Terrible

John, Melbourne

Disliked: Cleanliness, property conditions & facilities, room comfort
The dirtiest hotel I've been in
The room was not made up, wet towels and messy bed, toilet not flushed (!). Everything in the hotel is incredibly dirty, the banisters/light switches/walls are sticky. The entire hotel smelled damp and muggy. It wasn't cheap, but easily the worst hotel in Sydney that I've stayed at (I'm up every two weeks for work).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The hotel was close to all the good restaurants and the night clubs in Oxford street

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bearable but only just
The room I was given had many problems, not sure whether it was only used because it was a busy weekend. The glass door in the room was smashed although still together. There were no curtains, blinds or window coverings of any kind although nobody looked directly into the room, luckily I get up before sunrise anyway. There was a hole in the bathroom door. There was no shower curtain and holes int he ceiling of the bathroom. There was only 1 roll of toilet paper and so bought my own as the office was closed when I realised. The air con had no remote so couldn't be used, not sure whether it even worked though. This meant I had to sleep with the glass door open because the room was too stuffy when the door was closed. I hoped that the balcony was unreachable but slept lightly so I could hear if someone was trying to get in through the door. It was cheap and I booked late so I didn't let it spoil my visit to Sydney but if you have a choice probably try to stay somewhere else.

4/10 Poor

William

Disliked: Staff & service, property conditions & facilities

2/10 Terrible

Jools, Hobart, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appalling
In Sydney for a conference, booked for 2 nights. When I arrived I was given a room key and some vague directions as to how to find it. Lugged my suitcase up a flight of stairs, no offer to help and no lift. As soon as I opened the door I could smell the mould. Stained carpet, cracked and broken tiles in the bathroom, one cupboard door hanging off in the bathroom. The air conditioner appeared to switch on but made no discernible difference to the temperature of the room. I had to sleep with the balcony door open wide all night to try and get rid of the smell. I checked out the next morning unable to face another night.