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Mercure Sunshine Coast Kawana Waters

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Sunshine Coast Kawana Waters

Premium bedding, in-room safe, desk, laptop workspace
BBQ/picnic Area
View from property
Special Access King Room | Living area
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
9 Florey Boulevard, Birtinya, QLD, 4575
  • Sunshine Coast University Private Hospital
    4 min walk
  • Sunshine Coast University Hospital
    8 min walk
  • Venue 114
    3 min drive
  • Caloundra, QLD (CUD)
    12 min drive

Room options

View all photos for Room (Zip Room)

Room (Zip Room)

Room (Zip Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Suite (Deluxe)

Family Suite (Deluxe)

Family Suite (Deluxe)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Property amenity
Holiday Inn Express & Suites Sunshine Coast, an IHG Hotel
Pool
Breakfast included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (503)
The price is €125
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Holiday Inn Express & Suites Sunshine Coast, an IHG Hotel

About this property

Mercure Sunshine Coast Kawana Waters

Luxury Sunshine Coast hotel in Birtinya with free parking
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space. Housekeeping is available on request.
Mercure Sunshine Coast Kawana Waters offers 81 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sunshine Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Mercure Sunshine Coast Kawana Waters. During your stay, you're just a quick walk from Sunshine Coast University Private Hospital. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Sunshine Coast University Hospital and NightQuarter
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Mercure Sunshine Coast Kawana Waters. Self parking is free.

This 4.5-star Sunshine Coast hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Mercure Sunshine Coast Kawana Waters has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Czech, English, Finnish, German, Italian, Japanese, Norwegian, Slovak, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends: AUD 15-29 for adults and AUD 5-19 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Front entrance ramp
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Couples dining
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • LED TV

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 15 to 29 for adults, and AUD 5 to 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
Front desk staff will greet guests on arrival.
Property Registration Number 25621752654

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Mercure Sunshine Coast Kawana Waters Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 999 reviews" "
Rating 8 - Good. 327 out of 999 reviews" "
Rating 6 - Okay. 76 out of 999 reviews" "
Rating 4 - Poor. 36 out of 999 reviews" "
Rating 2 - Terrible. 12 out of 999 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chenoa

Stayed 1 night in Aug 2024

8/10 Good

Stephanie

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely, especially the restaurant. The room was clean and well equipped though the bathroom was tight. Not a lot at the hotel itself so wouldn't go for a holiday but very convenient for what we needed near the hospital.
Stayed 1 night in Aug 2024

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and relaxing
Stayed 1 night in Aug 2024

8/10 Good

Ashraf

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from a couple of distractions within the room, and some rowdy guests making noise, it was a lovely place to stay.
Stayed 1 night in Aug 2024

8/10 Good

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located near Sunshine Coast hospital
Stayed 1 night in Aug 2024

8/10 Good

Coral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in May 2024

8/10 Good

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay In a convenient location Close to all amenities we required during our stay
Stayed 4 nights in Aug 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late check out
11am check out. So good
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Danielle

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Jul 2024

10/10 Excellent

Nathan, Whitebridge

Liked: Cleanliness, property conditions & facilities
Clean, tidy and friendly staff
Stayed 1 night in Jul 2024

8/10 Good

Wai San

Stayed 3 nights in Jul 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT SERVICE
Great service. Staff are so accommodating
Stayed 1 night in Jul 2024

8/10 Good

Brody

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
24/7 service
Stayed 1 night in Jul 2024

10/10 Excellent

Rachelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation that doesn’t cost an arm & a leg. Staff are accommodating & friendly. Great food in the restaurant. Very easy parking & location was convenient for us attending an event nearby
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very pleasant and accommodation Clean and comfortable.
Stayed 1 night in Jul 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accomodation was comfortable and clean. Staff were friendly and helpful. For what you pay you get a small container of long life milk and no biscuits. No printed compendium just make sure you have a smart phone.. single ply toilet paper.
Stayed 1 night in Jul 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service
The hotel was a comfortable place to stay. Unfortunately the dining choice was less than an average experience for me as i selected room service having travelled since 6.30 am. The meal looked as though the 12 year old had plated it, the coleslaw was tasteless, and they. Forgot my drink, so i had to request it by making a second call some 30 min later
Stayed 1 night in Jun 2024

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet stay just a short walk to Sunny Coast Uni Hospital. Bed was very comfy. Parking was good, but a little difficult if you have a larger car. I wonder if people other than guests should be allowed to park there though as we were lucky to find a park and that was at 10.30am when many guests would have checked out. Not sure what we were going to do if we couldn't find a car park.
Stayed 1 night in Jun 2024

8/10 Good

Christine

Travelled with partner
Liked: Staff & service
Very convenient location. Close to everything you could need.
Stayed 2 nights in Jun 2024

8/10 Good

Jessica

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Easy to get to and easy access parking.
Stayed 1 night in Jun 2024

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean . Staff friendly and helpful- nothing to fault- would recommend to family and friends
Stayed 1 night in Jun 2024

8/10 Good

Ken

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee and dining availability. Comfortable bed and pillows. Convenient positioning to SCUH where our seminar was held. More care in cleanliness of room could be had.
Stayed 1 night in Jun 2024

4/10 Poor

Janelle

Travelled with partner
Liked: Amenities
MENU HAS CHANGED TO BE LIMITED AND EXPENSIVE
Stayed 1 night in Jun 2024

10/10 Excellent

Myra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to hospital, helpful friendly staff. Being on my own, I felt quite safe. Reasonable tariff
Stayed 3 nights in Jun 2024