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Festival Courtyard Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Festival Courtyard Inn

Single Room
Exterior
Exterior
Shower, free toiletries, towels
Double Room

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
1144 Ontario St, Stratford, ON, N5A 6Z3
  • Stratford Country Club
    18 min walk
  • Gallery Stratford
    3 min drive
  • Queens Park
    3 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    45 min drive

Room options

View all photos for Double Room

Double Room

Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room

Single Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Quality Inn & Conference Centre Festival

Pool
Pet-friendly
Parking included
Free WiFi
3.5 out of 5, Good, (562)
The price is €110
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Quality Inn & Conference Centre Festival

About this property

Festival Courtyard Inn

Hotel in Stratford with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour front desk. Self parking is free. Housekeeping is available on request.
Festival Courtyard Inn offers 40 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and irons/ironing boards can be requested.

Our customers tell us they enjoy the helpful staff at Festival Courtyard Inn. During your stay, you'll be within walking distance of Stratford Country Club. Free self parking, a restaurant, and a bar are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Guests speak favorably about the helpful staff and the value of their stay
  • Just a 3-minute drive from Stratford Country Club and a few minutes from Queens Park
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Self parking is free.

This Stratford hotel is smoke free.

Festival Courtyard Inn has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Guest services

  • 24-hour front desk
  • Housekeeping (on request)

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

More

  • Free local calls
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between November 1 and May 15.

Access methods

Staffed front desk

Pets

  • Pets: CAD 45.00 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 45.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Festival Inn
Festival Courtyard Inn Hotel
Festival Courtyard Inn Stratford
Festival Courtyard Inn Hotel Stratford

Festival Courtyard Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 58 out of 235 reviews" "
Rating 8 - Good. 64 out of 235 reviews" "
Rating 6 - Okay. 45 out of 235 reviews" "
Rating 4 - Poor. 39 out of 235 reviews" "
Rating 2 - Terrible. 29 out of 235 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
It exceeded all my expectations. How terrific to find an affordable place to.stay in Stratford !
Stayed 2 nights in Aug 2024

4/10 Poor

Sandra

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Both this property and the adjacent Quality Inn & Conference Centre are disasters. There's no signage for the Festival Courtyard Inn, and we drove around the pothole-filled parking lot looking for the reception area. We finally found what looked like an office for the Conference Centre and were told that we could check in there, but were warned that both the restaurant and the bar were "temporarily" closed. When we got to our room, we were shocked by the condition of the windows, which needed a lot more than a new coat of paint - more like total replacement, as the wood was obviously rotting. Inside, the room was a huge disappointment, looking NOTHING like any of the rooms displayed online. The only furniture was the bed, one night table, and a dresser, but there was a huge empty space by the window. The bedspread was badly stained, as were the threadbare towels. The 2 soaps that were provided were more like tokens than bars. The bathroom mirror (the only mirror in the room) had water and, um, other marks all over it, and there was a big handprint clearly visible on the TV screen. I understand that the Conference Centre is being "renovated" - there were signs of construction activity here and there - but it appeared to me that it would be faster and easier just to demolish the entire property and rebuild. The once-proud Festival Inn, where I stayed many times in better times, is now a sad eyesore, and I would never spend another night at the Festival Courtyard Inn.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great owners
Stayed 1 night in Aug 2024

6/10 Okay

Peter

Travelled with family
Disliked: Property conditions & facilities
Festival Court Review
The signage for the office was nonexistent so we drove around the building to try to find it. In order to get into our room, we had to walk around a huge weed that was jutting out into the sidewalk. The bathroom door could not close. There was no recycling container. The shower door needed cleaning. On the positive side, the beds were comfortable and the fridge and coffeemaker were very good! We were happy to see and use the USB port.
Stayed 1 night in Aug 2024

8/10 Good

Judy-Anne

Travelled with family
Liked: Staff & service
Nice, clean, 30 minute walk to Festival on sidewalk, near shopping mall and restaurants. Staff very friendly and helpful. Great price. Nice indoor pool.
Stayed 1 night in Aug 2024

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Irene

Travelled with family
Disliked: Cleanliness, amenities
Room is very musty. Need to air it out / get rid of carpet. No heater in bed area can’t open front window. Bathroom had been upgraded. So looks like they’re working on things. No staff in the front area (sign said away for 10 minutes but not what time they left) but computers were on and paperwork left out in the open . Not good for privacy. Then both staff came back same time well after ten minutes.
Stayed 1 night in Aug 2024

2/10 Terrible

Colin

Disliked: Cleanliness, staff & service, property conditions & facilities
It should be condemned. It's unfit for human habitation.
Stayed 1 night in Aug 2024

8/10 Good

Cynthia

Liked: Staff & service
Stayed 4 nights in Aug 2024

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a whole week but did not get any room service until we complained 2 days in a row (that was the 4th and 5th day). We kept getting promises of clean towels/linens but nothing happened until the morning of the 6th day. The setting was quiet. We do not plan to use this facility again due to the lack of response on the part of the staff and condition of the facility.
Stayed 7 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 2 nights in Aug 2024

2/10 Terrible

Christopher

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Very disappointed in the quality of the hotel considering the price per night. The toilet was black and had looked like it had never been cleaned. The water was leaking in the bathroom so the floor was constantly wet. The entire room smelt like mold and cigarettes. There were dead flies all over the room. The door frame looked like it had been kicked in before so the door didn’t close properly creating an unsafe environment. Stay away and find somewhere else.
Stayed 1 night in Aug 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Colleen

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The place is in a bit of chaos. It's unclear where the Quality Inn ends and Festival In begins. The rooms are motel style. The bathroom is newly renovated. Otherwise everything is old and seriously run down. The floor has soft spots and holes under the worn out cigarette burned carpet.
Stayed 1 night in Aug 2024

6/10 Okay

Herbert

No expectations - but they have a pool
When you can find a hotel room for under one hundred dollars, we came with no expectations. We came for the theatre and just needed a place to sleep before travelling home. It wasn't fancy. We found out the next day there is an indoor pool we could have used, but that was not on the list of amenities.
Stayed 1 night in Aug 2024

8/10 Good

Bruce

Stayed 1 night in Aug 2024

2/10 Terrible

Jeanne

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Hsiao

Was nice, easy stay, only AC was too cold
Stayed 1 night in Aug 2024

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Leonard

Travelled with family
Liked: Cleanliness, staff & service
Grass needed cutting
Stayed 1 night in Aug 2024

4/10 Poor

Madison

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Had to go back 3 times to get a new room. First room key did not work in the door, second room we went to hadnt been cleaned from the previous people, third room was hot and stuffy took a long time for ac to actually cool the room. Tv screen flickers. Hair dryer broken. Tv remote barely works. Room 329
Stayed 1 night in Aug 2024

2/10 Terrible

James

Disliked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Mohammed Qasim

Liked: Cleanliness, amenities
They are good
Stayed 1 night in Jul 2024

4/10 Poor

Ramaljit

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Room had a old merky musty smell and the coffee for the Coffee machine was only decaf the 1st day. When I asked for regular it was brought much later when I had already left for the day. I did have coffee for the 2nd day.
Stayed 2 nights in Jul 2024