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Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Castle Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room (Balcon)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Tradional Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Hôtel Château de l'Ile. During your stay, you'll be close to Train Station Square. Free WiFi in public areas, free self-parking and a restaurant are available.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at La Winstub de l'Ile, a brasserie with garden views
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 10 minutes by car from Train Station Square and 10 minutes from Strasbourg Cathedral
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Hôtel Château de l'Ile ratings based on 6 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hôtel Château de l'Ile

Everyone (5) Couples (1)
5 out of 5

Posted by on 23 Dec 2023

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4 out of 5
Tranquillité et charme suranné des chambres qui vous projette dans une autre époque. Grand parking gratuit. Spa avec jacuzzi, hammam et sauna agréable. Souper pris à la Winstube: portion généreuse, correct, sans plus.

Posted by on 14 Dec 2019

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3 out of 5

Posted by on 3 Aug 2019

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Comment from Hotel Management

23 Aug 2019 by Aurélie

Cher client, Nous vous remercions d'avoir pris le temps de noter votre séjour parmi nous. Nous espérons pouvoir rendre votre prochain séjour encore plus agréable. Cordialement,

4 out of 5
Hôtel 5 étoiles charmant et très bien situé et équipé

Posted by on 9 Jun 2019

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Comment from Hotel Management

4 Jul 2019 by Aurélie

Dear guest, We thank you for your feedback. Best regards

2 out of 5

Posted by on 27 Apr 2019

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2 out of 5
Wie kommt dieses Hotel bloss auf 5 Sterne??? Sauberkeit lässt sehr zu wünschen übrig, das Zimmer sah niemals so toll aus wie auf den Fotos angepriesen wurde, und naja das Essen im Restaurant war nicht besonders schmackhaft. Besser ihr esst etwas in der Stadt selbst.

Posted by on 14 Dec 2017

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Comment from Hotel Management

13 Jan 2018 by Das Château de l'Ile Team

Sehr geehrter Gast, es tut uns leid, dass unser Hotel Ihren Erwartungen nicht entsprochen hat. Auf Sauberkeit legen wir grossen Wert und wir werden das mit unserer Hausdame besprechen. Die Fotos auf unserer Website entsprechen unseren Zimmern. Da die Zimmer in verschiedenen Farben dekoriert sind, können wir aber nicht alle abbilden. Mit freundlichen Grüssen

About the Château de l'Ile & Spa

Location 4 Quai Heydt, Ostwald, Bas-Rhin 67540

Renovations + Closures

This property is closed from 30 October 2024 to 28 October 2026 (dates subject to change).

The following facilities are closed on Sunday and Monday:

  • Restaurant

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:

  • Children's pool
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Hot tub

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Hôtel Château de l'Ile. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 3-star Ostwald hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1891
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Graffenstaden Station (2.7 km / 1.7 mi)
  • Metro station: Ostwald Hotel de Ville Tram Station (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hôtel Château de l'Ile offers 62 accommodations with a safe and a hairdryer. Digital televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Separate bedroom
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Wheelchair accessible
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

La Winstub de l'Ile – Overlooking the garden, this brasserie serves breakfast, lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hôtel Château de l'Ile offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, mobile payments and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Eurocard, Barclaycard, cash and mobile payments.

  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Château l'Ile Hotel
  • Château l'Ile Hotel Ostwald
  • Château l'Ile Ostwald
  • Chateau De l`Ile Hotel Ostwald
  • Château l'Ile
  • Chateau De L'Ile Strasbourg/Ostwald, France
  • Château de l'Ile Spa
  • Hôtel Château de l'Ile Hotel
  • Hôtel Château de l'Ile Ostwald
  • Hôtel Château de l'Ile Hotel Ostwald

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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