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Best Western Plus Monopole Metropole

4.0 star property
VIP Access

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Photo gallery for Best Western Plus Monopole Metropole

Property amenity
Library
Premium bedding, memory-foam beds, in-room safe, desk
Exterior
Billiards

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

Map
16 Rue Kuhn, Strasbourg, Bas-Rhin, 67000
  • Train Station Square
    ‪3 min walk‬
  • Place des Halles Shopping Centre
    ‪4 min walk‬
  • Covered Bridge
    ‪8 min walk‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Free toiletries, hair dryer, towels, soap

Executive Room, 1 Queen Bed, Non Smoking (Twin bed on request)

  • 3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request)

Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request) | Bathroom

Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request)

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking (Oversized Room)

Deluxe Room, 2 Single Beds, Non Smoking (Oversized Room)

Deluxe Room, 2 Single Beds, Non Smoking (Oversized Room)

  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

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About this property

Best Western Plus Monopole Metropole

Family-friendly hotel with a fitness center and a 24-hour front desk
Along with a fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.
Best Western Plus Monopole Metropole offers 81 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Memory foam beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Monopole Metropole. During your stay, you're just a quick walk from Train Station Square. Features include free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and bike rentals
  • Just a 3-minute walk from Train Station Square and 8 minutes by foot from Place Kléber
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 560 square feet (52 square meters) and includes conference space. A fitness center, a library, and an arcade/game room are also featured at the family-friendly Best Western Plus Monopole Metropole. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Strasbourg hotel is smoke free.

For a fee, guests can enjoy full breakfast daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 17 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily: EUR 17 per person
  • 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Bike rentals
  • Bike tour information
  • Bike cleaning
  • Bike parking
  • Bike repair services
  • Bike storage
  • Billiards/pool table
  • Electric bike charging stations
  • Fitness centre

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (560 square feet)
  • Coworking spaces
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LED TV
  • Premium channels

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Office
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 17 per person
  • Self parking fee: EUR 17 per night
  • Pet fee: EUR 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Monopole
Best Western Monopole Métropole
Best Western Monopole Métropole Hotel
Best Western Monopole Metropole Hotel Strasbourg
Best Western Monopole Métropole Hotel Strasbourg
Best Western Monopole Métropole Strasbourg
Best Western Monopole Metropole
Best Western Monopole Metropole Strasbourg
Best Western Monopole Metropole Hotel
Best Western Plus Monopole Metropole Hotel Strasbourg
Best Western Plus Monopole Metropole Hotel
Best Western Plus Monopole Metropole Strasbourg
Best Plus Monopole Metropole
Best Western Plus Monopole Metropole Hotel
Best Western Plus Monopole Metropole Strasbourg
Best Western Plus Monopole Metropole Hotel Strasbourg

Best Western Plus Monopole Metropole Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 545 out of 1002 reviews
Rating 8 - Good. 381 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 2 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Stayed 2 nights in Nov 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
El desayuno está muy malo :/
Stayed 2 nights in Oct 2024

10/10 Excellent

Anne, MILLBRAE

Liked: Cleanliness, staff & service, property conditions & facilities
Ccc
Stayed 1 night in Oct 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spacious room comfortable bed could step in and out of shower safely, nice to have the grip bar by sink when stepping out of shower nice smelling soap and shampoo.
Stayed 1 night in Oct 2024

10/10 Excellent

Amy, Conyers

Stayed 1 night in Sep 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location only a short walk to the centre. The staff were extremely polite and welcoming. Private car park is good but may be a little tight if you have a big car. Room was excellent, clean and comfortable with tea and coffee facilities. Would recommend staying at this hotel when in Strasbourg
Stayed 2 nights in Sep 2024

10/10 Excellent

ELI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Amy, Conyers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so kind and welcoming and the property was well-maintained. The only small complaint is there is no ledge for your toiletries in the shower, just a soap dish, so everything had to sit in the bottom of the shower.
Stayed 5 nights in Sep 2024

8/10 Good

Christine

Stayed 2 nights in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located for visiting by train. Very easy walk to Petite France and to the Cathedral.
Stayed 2 nights in Aug 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Friendly and comfortable
Stayed 3 nights in Aug 2024

8/10 Good

Nicole

Travelled with family
Liked: Staff & service, amenities
Great location. Hotel feels a little dated.
Stayed 1 night in Jul 2024

10/10 Excellent

Assal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel (just so beautiful inside) and a very comfortable sleep and a great roomy updated bathroom and very very kind staff!!! It’s just we were there for one night and we didn’t know we had access to the VIP amenities.
Stayed 1 night in Aug 2024

10/10 Excellent

Eduardo, Managua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well operated, good fcilities, excellent location hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Jacquemine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2024

10/10 Excellent

Simone

Stayed 3 nights in Jul 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were very nice and accommodating. Rooms were comfortable.
Stayed 1 night in Jul 2024

8/10 Good

Atanas

Stayed 1 night in Jun 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, Comfortable stay!
Very very happy with my stay at the Best Western Plus Monopole! The staff were very helpful and multi-lingual, water was always available in the lobby, umbrellas were available to guests, as well as free bag storage. The AC in the room was quiet and very effective, blinds were completely blackout, and the bed comprised of two twin mattresses combined into one with two separate comforters - which we actually liked as a couple, no competing for sheets! We also found the hotel extremely quiet and clean. Slept like a baby. This hotel is also very easy walking distance to the tram station, the cathedral, and Petit France. Book it!
Stayed 4 nights in Jun 2024

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay at the best western ,
Stayed 4 nights in Jun 2024

10/10 Excellent

JOSELUIS

Colocar una agarradera en el cuarto del WC para ayudar a levantarse
Stayed 2 nights in May 2024

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, 5 stars
Stayed 2 nights in May 2024

10/10 Excellent

Stefan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, but mostly the friendly staff.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk to activities, affordable, clean, my daughter loved it
Stayed 2 nights in Apr 2024