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Au Cygne

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Au Cygne

Reception
Desk, free cots/infant beds, rollaway beds, free WiFi
Interior
Front of property
Breakfast, lunch, dinner served; French cuisine

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available

Explore the area

Map
38 Rue De La 1re-division-blindée, Eschau, Bas-Rhin, 67114
  • Port of Strasbourg
    10 min drive
  • Meinau Stadium
    10 min drive
  • Train Station Square
    13 min drive
  • Strasbourg (SXB-Strasbourg Intl.)
    14 min drive

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room

Double Room | Private kitchen

Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Desk, free cots/infant beds, rollaway beds, free WiFi

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Desk, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Single Beds

  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

About this property

Au Cygne

Hotel in Eschau with a restaurant and a bar
This smoke-free hotel features a restaurant, a bar/lounge, and conference space. WiFi in public areas is free. Other amenities include dry cleaning, free newspapers, and a garden. Private bathrooms are not ensuite.
Au Cygne offers 24 accommodations with bathrobes and complimentary toiletries. Televisions come with satellite channels. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers.

This Eschau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Au Cygne, you'll be close to Strasbourg Golf Club. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy French cuisine while dining at Au Cygne
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a meeting room, and conference space
  • Onsite recreation includes bike rentals
  • 13 minutes by car from Strasbourg Cathedral and 13 minutes from Train Station Square
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 215 square feet (20 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at Au Cygne.

This Eschau hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM.
Au Cygne - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: EUR 12 for adults and EUR 6 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Au Cygne

Things to do

  • Bike rentals

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space (215 square feet)
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Private bathroom (not in room)
  • Towels

Entertainment

  • Satellite channels

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Pets

  • Pets: EUR 8 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Cashless transactions are available
This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Au Cygne
Au Cygne Eschau
Au Cygne Hotel
Au Cygne Hotel Eschau
Au Cygne Hotel
Au Cygne Eschau
Au Cygne Hotel Eschau

Au Cygne Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 34 reviews" "
Rating 8 - Good. 13 out of 34 reviews" "
Rating 6 - Okay. 11 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my night
The staff were cheerful and pleasant, the room was bright and clean, and the bed was confortable. Could not ask for more. Will come back next time I visit the area.
Stayed 1 night in Aug 2017

4/10 Poor

Joy, wales

Liked: Cleanliness, property conditions & facilities, room comfort
Ok Hotel if you speak French
There was no one on reception when we arrived. The waiter showed us to our room. The room was clean and had everything you needed. There are no tea and coffee making facilities in the room, which would have been a nice touch. The staff spoke no English and when we went to dine the menu was all in French and we had difficulty ordering food. At one point the waitress was going to walk away because we did not speak French. We felt ignored all evening and service was poor. The food was ok. Breakfast was a little better but our experience of the dining experience spoiled our stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
Good location to Strasbourg, Europa Park, and Switzerland.

2/10 Terrible

Patricia

Stayed 1 night in Sep 2023

6/10 Okay

Lis

Stayed 1 night in Jun 2022

10/10 Excellent

Michel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Très bien merci et très bonne table
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Correct pour le prix
Chambre et petit-déjeuner très corrects pour le prix proposé pour un samedi pendant la période du Marche de Noël. Attention aux chambres au-dessus de la réception où on a le droit au brouhaha du restaurant ainsi que celui de la salle de jeux juste en bas de l'escalier.
Stayed 1 night in Dec 2021

10/10 Excellent

luystemans

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
une journée et une soirée bien réussies
Que du bonheur. Merci à toute l'équipe. A très vite. Guy
Stayed 1 night in Dec 2021

8/10 Good

Stephane

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miam!
Les chambres sont en progrès constant. La table est fantastique! Quel régal de plats traditionnels et Alsaciens
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Déçu par l’hôtel cest un 3 étoile et on a retrouvé des chaussettes de femme sous le lit , des toiles d’araignée partout je déconseille cette hôtel
Stayed 2 nights in Aug 2020

8/10 Good

Fabien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Dominique

Liked: Cleanliness, room comfort
Disliked: Staff & service
Absence de distributeur de savon au lavabo de la salle de bain . Peinture abimée dans la salle de bain. Sèche-cheveux défectueux . Amabilité minimum
Stayed 1 night in Jun 2019

10/10 Excellent

andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nouvelle déco et toujours une excélente table. Super!
Stayed 1 night in May 2019

8/10 Good

andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super accueil, quelques détails un peu désuets qui ne nuisent pas au charme. Restaurant au top!
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentische Unterkunft Leckeres Frühstück Für uns war es sicherlich nicht das letzte mal
Stayed 3 nights in Oct 2017

8/10 Good

sonia, torino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortevole e molto carino
Abbiamo soggiornato 3 giorni sono stati molto disponibili e cordiali ottima la colazione

8/10 Good

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
bon séjour
bien pour une ou deux nuit

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

6/10 Okay

Verified traveller

Liked: Staff & service
hôtel correct , restaurant également , literie à revoir

8/10 Good

luis, Orleans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUper personnel
Très bon service du personnel, c'est le plus de cet hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hôtel fantôme...mais pratique.
Hôtel facile à trouver. Heureusement qu'un client avait laissé un commentaire précisant qu'il n'y avait personne à la réception. Nous avons téléphoné, pris les clés dans le panier, puis nous sommes installés. Quand nous sommes sortis, d'autres personnes attendaient, nous leur avons dit de téléphoner... personne ne leur a répondu. Elles ont attendu une heure dans le hall!!! Pour partir, il a fallu payer. Là encore, personne... J'ai dû m'adresser au restaurant. La maison devrait laisser un livret à disposition pour les gens qui arrivent! Timides, abstenez-vous! Le petit déjeuner n'est pas inclus, ce qui rend la prestation chère pour l'accueil et l'environnement proposés. Cela dit, pour une nuit, l'hôtel est très correct. "L'accueil" n'est conçu que pour les gens de passage. C'est tout à fait satisfaisant selon le séjour recherché.