Emerald Beach Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emerald Beach Resort

On the beach, beach umbrellas, snorkelling, beach bar
2 restaurants, breakfast, lunch, dinner served; Caribbean cuisine
Exterior
On the beach, beach umbrellas, snorkelling, beach bar
2 restaurants, breakfast, lunch, dinner served; Caribbean cuisine

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly

Explore the area

Map
8070 Lindbergh Bay, St. Thomas, St. Thomas, 802
  • Lindbergh Bay
    2 min walk
  • University of Virgin Islands
    18 min walk
  • Brewers Bay Beach
    2 min drive
  • St. Thomas (STT-Cyril E. King)
    10 min walk

Room options

Beachfront Premium Double Bed Room

  • 30 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

Beachfront Premium King Room

  • 30 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Emerald Beach Resort

Waterfront hotel with an outdoor pool
At Emerald Beach Resort, spend the day on the beach where you can enjoy snorkeling. Then return for a meal at one of the hotel's 2 restaurants.
Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Emerald Beach Resort's great beach location. During your stay, you're just a quick walk from Lindbergh Bay. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy Caribbean cuisine with a beachfront location at Caribbean Fusion, one of the property's 2 restaurants
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the beach
  • 8 minutes by car from Magens Bay Beach and 14 minutes from Bolongo Bay
  • Cats and dogs welcome for a fee (restrictions apply)
Emerald Beach Resort offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Emerald Beach Resort. Free self parking is available.

This 3.5-star St. Thomas hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.
Caribbean Fusion - This beachfront restaurant specializes in Caribbean cuisine. Happy hour is offered.
Emerald Beach Bar - This beachfront bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Emerald Cafe - Overlooking the ocean and pool, this café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: USD 13-19 per person
  • 2 restaurants
  • 1 beach bar and 1 bar

Restaurants on site

  • Caribbean Fusion
  • Emerald Beach Bar
  • Emerald Cafe

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Snorkelling
  • Surfing/body boarding

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
All guests are required to present a valid government-issued ID card at check-in.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 13 to 19 per person
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Emerald
Best Western Emerald Beach
Best Western Emerald Beach Resort
Best Western Plus Emerald Beach
Best Western Plus Emerald Beach Resort
Best Western Plus Emerald Beach St. Thomas
Emerald Beach Best Western
Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Hotel Charlotte Amalie
Emerald Beach
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western St Thomas
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Emerald Beach Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 311 out of 1003 reviews" "
Rating 8 - Good. 279 out of 1003 reviews" "
Rating 6 - Okay. 187 out of 1003 reviews" "
Rating 4 - Poor. 114 out of 1003 reviews" "
Rating 2 - Terrible. 112 out of 1003 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Lachelsea K

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My lights went out and we was in the dark and the refrigerator was not cold
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach! Friend Staff! Nice Bar & Restaurant! Room Very clean. Pool needed soon attention. Very relaxing!!
Stayed 1 night in Aug 2024

8/10 Good

Mark, Seal Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach and bar.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Excellent location & beautiful views.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool with waterfall, very nice! Staff, all very helpful and positive! Bar & Dining Convenient!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Shenella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overall experience was excellent. This was a repeat because of the great stay the first time. This trip was no difference. You have an incredible staff who are able to work amicable even under stressful conditions. We would appreciate it though if the restaurant would accept cash. Whatever the security issues are fix it so that your guests have alternative options.
Stayed 1 night in Aug 2024

4/10 Poor

noe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Mathew Lee, Hamshire

Stayed 4 nights in May 2024

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The new addition of the great number of chairs on the beach and selling day passes to the beach to tourists is not good. The beach is always crowded and noisy and ot nearly as nice as it used to be.
Stayed 3 nights in Jun 2024

10/10 Excellent

Damita

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Geneva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. The scenery beautiful. Staff wonderful. Food delish. Only complaint theres no drawers. Hubby and i . celebrated our 20 yr. Ann
Stayed 5 nights in Jul 2024

10/10 Excellent

Rhyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrea Veronica

Stayed 2 nights in Jul 2024

2/10 Terrible

KellyAnn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very grimy
Stayed 1 night in Jul 2024

6/10 Okay

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check was at 4. At 4 the room wasn’t clean and they offered me a different room that was available. Kind of a hassle when traveling with kids and large suitcases.
Stayed 1 night in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Terra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than i thought
Stayed 4 nights in May 2024

6/10 Okay

Gisel

Travelled with family
Liked: Staff & service
Cancelled flight extra night
Nice beach. Very close to airport. Food at restaurant pretty good. Friendly staff Hotel is very run down. Bring your own pool towels
Stayed 1 night in Aug 2024

6/10 Okay

America

It’s was okay
Stayed 2 nights in Jul 2024

6/10 Okay

Denise

Disliked: Cleanliness, property conditions & facilities
The maid service, staff was very nice and we liked our room. The property and the beach need a lot of work. Not sure I’d stay again unless it has a major overhaul.
Stayed 4 nights in Jul 2024

4/10 Poor

Rhonda

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was excellent. Nick at the bar was great. The staff was limited and overworked. The property in building 2 room 2102 was horrible I saw a roach. Wood was warped, closet broke tub old and black at the bottom.The structure of the building was unsafe to be in. My facet to my tub shower feel off and which made the water run and had to be shut off. Then they thought we could stay in a room with no running water all night,, no toilet or nothing,,,nonono Leak from above property. Beach is not cleaned. Was lied to and told was put in a newly renovated room. Finally was moved to a new room on my last night. I was refund for a few dollars but it should have been free. I was told it was a budget friendly resort. I was told the are working on getting things fixed and they had not gotten to my room yet. My question was Why are you renting that room? I felt unsafe but they are working on things. I need to be. by chosen by Emerald Beach resort to do a test for free on thie newest renovation project. Hell I was already put in the worst room I guess they wanted a review on the worst rooms like survey for charge. Tv and Wi-Fi doesn’t work at the bar. The pool is beautiful. I have pictures but even feel like looking at them. 07/30/24 was my check out day. We stayed 5 days my Bestie and I. Oh and the ice machine on the first floor are broken we had to go to the bar for ice. Property is close to the airport.
Stayed 5 nights in Jul 2024

6/10 Okay

Davonda

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
after 9 food isn't available and there are no microwaves property is in desperate need of renovations. ice machines don't work.
Stayed 4 nights in Jul 2024

10/10 Excellent

Dagmar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow the view.... every room has a spectacular view to the beach. The beach area offers many activities. The sand is silky and the water is heaven.
Stayed 3 nights in Jul 2024

8/10 Good

jodi

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Beach was amazing. Very quiet. No resort like activities. Basically just a hotel
Stayed 3 nights in Jul 2024