Emerald Beach Resort

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Emerald Beach Resort

Front of property
On the beach, beach umbrellas, snorkelling, beach bar
Front of property
Beachfront Premium King Room
2 restaurants, breakfast, lunch, dinner served; Caribbean cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
8070 Lindbergh Bay, St. Thomas, St. Thomas, 802
  • Lindbergh Bay
    ‪2 min walk‬
  • University of Virgin Islands
    ‪18 min walk‬
  • Honeymoon Beach
    ‪3 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪10 min walk‬

Room options

Beachfront Premium Double Bed Room

  • 30 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

Beachfront Premium King Room

  • 30 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

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About this property

Emerald Beach Resort

Beachfront, with outdoor pool
At Emerald Beach Resort, spend the day on the beach where you can enjoy snorkeling. Then return for a meal at one of the hotel's 2 restaurants.
Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Emerald Beach Resort's great beach location. During your stay, you're just a quick walk from Lindbergh Bay. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy Caribbean cuisine with a beachfront location at Caribbean Fusion, one of the property's 2 restaurants
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the beach
  • 8 minutes by car from Magens Bay Beach and 14 minutes from Bolongo Bay
  • Cats and dogs welcome for a fee (restrictions apply)
Emerald Beach Resort offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Emerald Beach Resort. Free self parking is available.

This 3.5-star St. Thomas hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.
Caribbean Fusion - This beachfront restaurant specializes in Caribbean cuisine. Happy hour is offered.
Emerald Beach Bar - This beachfront bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Emerald Cafe - Overlooking the ocean and pool, this café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: USD 13-19 per person
  • 2 restaurants
  • 1 beach bar and 1 bar

Restaurants on site

  • Caribbean Fusion
  • Emerald Beach Bar
  • Emerald Cafe

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Snorkelling
  • Surfing/body boarding

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
All guests are required to present a valid government-issued ID card at check-in.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 13 to 19 per person
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Emerald
Best Western Emerald Beach
Best Western Emerald Beach Resort
Best Western Plus Emerald Beach
Best Western Plus Emerald Beach Resort
Best Western Plus Emerald Beach St. Thomas
Emerald Beach Best Western
Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Hotel Charlotte Amalie
Emerald Beach
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western St Thomas
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Emerald Beach Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 333 out of 1019 reviews" "
Rating 8 - Good. 263 out of 1019 reviews" "
Rating 6 - Okay. 197 out of 1019 reviews" "
Rating 4 - Poor. 117 out of 1019 reviews" "
Rating 2 - Terrible. 109 out of 1019 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Clifford

Disliked: Staff & service, property conditions & facilities
Beds are hard and uncomfortable but the view to the island is great.
Stayed 3 nights in Jul 2024

6/10 Okay

Kimorra

Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not as expected, I did enjoy the food, beach, and Sunday entertainment. The units were deployable, poor workman ship and unusual bites from sheets. The features are not up to code, and inoperable as such lights computer holes in wall exposed cords/wires and plumbing., Mostly I exhibited make shift item to set the standard as for presentation nonetheless, not suitable for their guest therefore provide the proper measures to be utilized by guest for a hotel environment, to accommodate. Formed a bridge for a hazard condition to the guest and as well the staff. Emerald Beach Resort I cannot recommend this property ever. Vouchers given by manager for for inconvenience was not accepted in restaurant (Lincoln) expire in one day. Our stay was a horrible experience. MY sibling left the hotel in fear of her safety and poor conditions, I have pictures of those discussed above!
Stayed 14 nights in Sep 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Terry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Their pictures are deceiving!!
Beautiful view from balcony
Coffee station 😒
Booger on bathroom wall 🤢
Stayed 1 night in Oct 2024

2/10 Terrible

Fabiola

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We didn’t have high expectations for this stay as it was just a one-night stay because we were flying out the next morning… but it was BAD. The staff was so rude. The food was so bad and so expensive. Our shower didn’t work and no one cared to help us. The other room we had, the AC didn’t work. No towels for beach provided. Ordering food was a nightmare. We had small kids with us and no staff member had any empathy or desire to help. Very disappointed and unhappy with our stay.
Stayed 1 night in Oct 2024

4/10 Poor

Carmella

Travelled with family
Disliked: Cleanliness, staff & service, amenities
There was animal feces at the pool all week. You had to practically beg for a roll of toilet paper and bath towels to shower.
Stayed 6 nights in Oct 2024

2/10 Terrible

Kalynn

Stayed 3 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacqueline

Customer service was great!
Stayed 5 nights in Oct 2024

8/10 Good

Marina

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Overall a great stay with close proximity to the airport. Beach and pool is nice. Decent bed. Beautiful view to the beach. Showers pool and a little water gets in the room but it’s not too bad. Would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Oct 2024

6/10 Okay

Krystal

Stayed 3 nights in Sep 2024

10/10 Excellent

EARL, Smyrna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety of the environment.
Stayed 1 night in Oct 2024

10/10 Excellent

EARL, Smyrna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindness of staff personnel
Stayed 1 night in Oct 2024

10/10 Excellent

EARL, Smyrna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to beach.
Stayed 1 night in Oct 2024

8/10 Good

Domnick

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice
Stayed 1 night in Oct 2024

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, staff & service
The staff were very friendly. Having a view on the beach was nice. However feel like hotel was alittle over priced for how outdated it appeared, would have been nice to atleast have breakfast included. Could use a few upgrades.
Stayed 4 nights in Sep 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Yassinia Eloisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the attention to all guest
Stayed 5 nights in Sep 2024

10/10 Excellent

Androceto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Sakura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Kalynn

Travelled with partner
Disliked: Staff & service
Unfortunately I didn’t get to stay here due to their overly strict cancellation policy. I reached out in advance to try to reschedule the dates of my trip to a later date, and was told “unless you have a flight cancellation I can’t change or cancel your reservation.” I would just avoid this place, my flight originally got cancelled in the 1st place and there were no more flights from any airline going there (mind you my trip was for 3 nights) and the manager did not even want to refund me then, so I had to reschedule or lose almost a thousand dollars .. things happen and plans don’t always stay the same.. please please please make sure you go with a hotel that understands that!!
Stayed 3 nights in Sep 2024

6/10 Okay

Marie

Stayed 2 nights in May 2024