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Hotel Metropole

3.0 star property

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Photo gallery for Hotel Metropole

Outdoor pool
View from property
Superior Double Room | Children’s theme room
Serves lunch and dinner
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Pet-friendly
  • Breakfast included
  • Room service

Explore the area

Map
Via Nastro Verde, 2, Sorrento, Campania, 80067
  • Corso Italia
    ‪5 min drive‬
  • Piazza Tasso
    ‪5 min drive‬
  • Sorrento Beach
    ‪15 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪105 min drive‬

Room options

View all photos for Standard Triple Room

In-room safe, desk, cots/infant beds, rollaway beds

Standard Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Single Room

In-room safe, desk, cots/infant beds, rollaway beds

Standard Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

In-room safe, desk, cots/infant beds, rollaway beds

Economy Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

In-room safe, desk, cots/infant beds, rollaway beds

Superior Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room

In-room safe, desk, cots/infant beds, rollaway beds

Superior Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Double/Twin Superior Garden View (2/3)

  • Sleeps 3

Double/Twin With Balcony Side Sea View 2/3 Pax

  • Sleeps 3

Double - Promo Room

  • Sleeps 2

Double Room Balcony Garden View (2/3Pax)

  • Sleeps 3

Double/Twin Superior Sea View 2/3

  • Sleeps 3

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About this property

Hotel Metropole

Hotel with free breakfast, near Piazza Tasso
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a poolside bar, a snack bar/deli, and self parking.
Hotel Metropole offers 53 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Metropole, you'll be within walking distance of Piazza Tasso. You'll find features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy Italian cuisine while dining at Metropole
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 5 minutes by car from Piazza Tasso and 5 minutes from Corso Italia
  • Pets welcome for free (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

An outdoor pool, a library, and a terrace are also featured at Hotel Metropole. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Sorrento hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10 AM.
Metropole - This restaurant specializes in Italian cuisine and serves dinner only.
Metropole Snack Bar - This bar serves lunch and dinner. Open daily.
Room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Metropole
  • Metropole Snack Bar

Things to do

  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Weight limit: 11 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 10:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Metropole Hotel Sorrento
Metropole Sorrento
Metropole
Hotel Metropole Hotel
Hotel Metropole Sorrento
Hotel Metropole Hotel Sorrento

Hotel Metropole Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 28 reviews
Rating 8 - Good. 13 out of 28 reviews
Rating 6 - Okay. 4 out of 28 reviews
Rating 4 - Poor. 6 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Stayed 1 night in Oct 2023

8/10 Good

Linda, Quincy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff is excellent. Breakfast includes a cool machine that makes 2 pancakes at a time just by pushing a button. Fun to watch them go down the conveyor belt and drop on your plate perfectly cooked. Great sea view from our balcony. My slightly negative comments would be that there was no tissues in the room and no fan in the bathroom. I would definitely visit again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lara

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

10/10 Excellent

Podge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice clean room with views. Very polite and attentive staff. Nice pool area and restaurant.
Stayed 3 nights in Jul 2022

6/10 Okay

Akshay

Stayed 4 nights in May 2022

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean and well located hotel. A little far from the historical center. But you can take the A bus strike to the center. Amazing view of the ocean and Vesuvius volcano.
Stayed 1 night in Apr 2022

8/10 Good

Turki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice hotel , good location , perfect staff , very clean room
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Stayed 5 nights in Sep 2019

8/10 Good

Andrew, Dublin

Liked: Cleanliness, staff & service

Sorrento escape

Lovely staff in a cosy location just about Sorrento. Views on the walk into town are amazing. Hotel may need a little updating but it is ideal for a relaxing getaway, with a nice pool and terrace area.

2/10 Terrible

Briony, England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEVER BOOK A ROOM HERE

A very arrogant man on reception told us on arrival that the manager had rung and told us he had put us in Hotel Spicy down the road. HE HADN'T. Hotel Spicy had no restaurant or swimming pool and was not acceptable. I booked the Metropole on 5th June and had paid in full. Again the manager denied this. I am in the proccess of claiming the money back on my credit card. The whole attitude was rude and offensive. It was 8.30 in the evening and we were left to try and find another hotel for four people that wasn't "Spicy". I had had no phone calls or emails from the Manager of the Metropole he lied. He ended up saying I had phoned him and requested Hotel Spicy. I'd never heard of it. The price for Spicy was strangely the same as the Metropole although it was not of the same standard. We went to the Capodomonte just down the road eventually - it was wonderful!! Give the Metropole a miss!!!

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel

the hotel is located in a convenient area to the highway. But not in the town. We had a car so this was no problem. The bed was hard but the room was very clean. Overall the hotel was good for the low price.

8/10 Good

Noelle, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was wonderful. The staff was great.

because it is an older hotel it is different. But overall it was comfortable and the staff where awesome!

8/10 Good

Anders, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

The Metropole was a great choice for us, the staff were very helpful and recommended us to the best restaurant I have been to in Italy "Inn Bufalito" - try it. Initially we were concerned the hotel might be too far from town, but this was not the case, it was a pleasant 15 minute walk with great views along the way. The breakfast was also great with a wide selection to choose from (try the apple cake - cake for breakfast, what's not to love). It has a poolside deck area which is nice to hang out on both night and day. The rooms are clean and provided all the basics. A great hotel to stay at a reasonable price. Would definitely stay again when we next return to beautiful Sorrento.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Out dated but reasonable given location.

This may sound rather harsh as the decor and feel of the hotel was very old. Whilst the staff were very friendly and helpful and the location ok (per other reviews a challenging walk into down on the main route through the amalfi coast). This place needs an update! Refreshed bathrooms and new furniture a must.

8/10 Good

Paul, Christchurch, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

We had 10 nights here, bed and breakfast. Pleasant, friendly run hotel. I would definitely go back.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Disappointing

Very unfriendly staff and were rude. I am a 50 kilo female and the young doorman watched me struggle with my luggage down the long steps of the hotel where I actually injured myself without offering a helping hand. The elevator did not fit more than two people at a time. Air conditioning worked occassionally and the approximate location is about 2.5 kilometres from the main Sorrento area too dangerous to walk as there are no footpaths down the winding streets! Overall a very disappointing experience. The only people that were good were the waitors. I would not recomend staying here, stay somewhere close for better value and accomodating staff.

8/10 Good

Chrissy, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel in perfect location

If you are looking for somewhere quiet and scenic that is just a short walk into the town of Sorrento then this place is perfect. Staff are helpful, the hotel itself is nice and clean and the pool area clean and quiet! My only complaint would be the size of the shower (impossible to have one without banging your elbows) and the fact that a double bed was two singles pushed together! But I would recommend this hotel :-)

4/10 Poor

רותם

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Per Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice hotell, great wiews.
Stayed 3 nights in May 2022

4/10 Poor

carolina, buenos aires

Disliked: Staff & service, room comfort

Nos dieron la peor habitacion

El hotel es lindo, pero nos dieron la peor habitación. No tenía WiFi ni señal de celular. Tiene pileta y parking propio. Si van a este hotel pidan que no les den la habitación 100.

4/10 Poor

Carolina, Buenos Aires

Disliked: Property conditions & facilities, room comfort

Ni bueno ni malo

Puntos a favor: el hotel está bien ubicado. Tiene pileta y es lindo. El desayuno completo. Tiene parking propio y gratuito Puntos en contra: nos dieron la peor habitación. En un subsuelo. No llegaba la conexión WiFi ni la señal del celular. Era fea. Oscura. Pequeña. Pedimos cambio y nos dijeron que estaban todas las habitaciones ocupadas.

8/10 Good

Michele, Roma

Liked: Staff & service
Disliked: Room comfort

un breve soggiorno

Un breve soggiorno, la stanza lasciava un po' desiderare, si sentiva odore di chiuso e il letto era davvero scomodo, la colazione ottima e il personale gentilissimo.

6/10 Okay

Verified traveller

Liked: Cleanliness

Hintalaatu kohdallaan

Hotelli hieman kulahtanut mutta mielestäni erittäin siisti kuitenkin. Huoneet siivottiin erittäin hyvin myös. Myös auringonottotuoleja oli hyvä määrä. Aamupalassa vähän toivomisen varaa :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grazioso albergo

Grazioso albergo con accesso a spiagga convenzionata nelle vicinanze

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

DISPONIBILITÁ UNICA

HOTEL SITUATO IN ZONA TATTICA, OTTIMO RAPPORTO QUALITÀ/PREZZO, DISPONIBILITÁ DEL PERSONALE ECCELLENTE, CAMERE DA RIAMMODERNARE