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Hotel Carlton International

4.0 star property

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December 2024
January 2025

Photo gallery for Hotel Carlton International

Outdoor pool, pool umbrellas, pool loungers
Exterior
Classic Double or Twin Room, Sea View
View from property
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Via Correale 15, Sorrento, NA, 80067
  • Piazza Tasso
    2 min walk
  • Corso Italia
    2 min walk
  • Sedile Dominova
    3 min walk
  • Sorrento (RRO-Sorrento Heliport)
    12 min walk

Room options

View all photos for Superior Triple Room

In-room safe, desk, cots/infant beds, rollaway beds

Superior Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room, Sea View

Classic Double or Twin Room, Sea View

Classic Double or Twin Room, Sea View

  • 18 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Carlton International

Central hotel with a 24-hour front desk connected to a shopping center in Sorrento
Along with an outdoor pool, this smoke-free hotel has a bar/lounge and a poolside bar. WiFi in public areas is free. Other amenities include a snack bar/deli, concierge services, and a 24-hour front desk.
Hotel Carlton International offers 76 air-conditioned accommodations with safes and hair dryers. 19-inch flat-screen televisions come with digital channels. Bathrooms include showers, bidets, and complimentary toiletries.

This Sorrento hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Hotel Carlton International, you're connected to a shopping center and just a quick walk from Piazza Tasso. You'll find features like free WiFi in public areas, plus an outdoor pool and a poolside bar.
  • Free WiFi
  • Places for an enjoyable drink include poolside bar or bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Piazza Tasso and Corso Italia
  • Airport shuttle service available for a fee
There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Carlton International. The hotel can provide concierge services and limo/town car service.

This 4-star Sorrento hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Off-site parking available (EUR 25 per night)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: EUR 6 per person
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 19-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Fridge

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 6 per person
  • Airport shuttle fee: EUR 25 per person (one-way)
  • Airport shuttle fee per child: EUR 25 (one-way)
  • Nearby parking fee: EUR 25 per night
  • Late check-out fee: EUR 40 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Carlton International offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests requiring an invoice must contact the property in advance to provide the relevant details at the time of booking.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September.

Property is also known as

Carlton Hotel International
Carlton International Hotel
Carlton International Sorrento
Hotel Carlton International
Hotel Carlton International Sorrento
Carlton International
Carlton International Sorrento
Hotel Carlton International Hotel
Hotel Carlton International Sorrento
Hotel Carlton International Hotel Sorrento

Hotel Carlton International Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 165 out of 506 reviews" "
Rating 8 - Good. 227 out of 506 reviews" "
Rating 6 - Okay. 84 out of 506 reviews" "
Rating 4 - Poor. 18 out of 506 reviews" "
Rating 2 - Terrible. 12 out of 506 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view of the bay
We had a fantastic view of Naples Bay from our balcony - couldn't have been any better. The room was clean and modern. The only downside was breakfast - it initially looked OK, but the hot food was pretty poor, and the cappuccino seemed like it came out of a box. The pastries were OK. So, stay at the hotel and have breakfast in town.
Stayed 2 nights in Oct 2019

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cannot beat the location! Easy walk to everything, including the station (for trips to Pompeii or bus to Positano and Amalfi). Staff are very helpful. Breakfast was ok, a simple buffet breakfast and you can order coffee as you prefer. It has a lovely pool but it’s not heated so it’s more suited to summer vacations. Typical European size hotel room and with an elevator! It was good for us because we were out all day and just needed a place to shower and sleep. Breakfast was a bonus.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff were great and we had a lovely stay. Hotel Carlton is in a fantastic spot for touring Sorrento and visiting the sites.
Stayed 4 nights in Oct 2019

10/10 Excellent

Dianne, Alberta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really happy with the central location so that it was easy fir us to walk almost anywhere we wanted to go. The entire property was beautiful and the staff could all speak good English.
Stayed 5 nights in Oct 2019

4/10 Poor

V

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s 4 stars because of the location but the bathroom and bedding is a 1 Star. I was truly disappointed. Moved over to another hotel 6 min walk and it’s beyond gorgeous. It’s a bed & breakfast concept
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the views over the bay were excellent. Staff at reception were very helpful and considerate. Pool was lovely too. Bedroom was very spacious and the bathroom was very clean. No fault found
Stayed 5 nights in Oct 2019

10/10 Excellent

Mary

Stayed 10 nights in Aug 2019

8/10 Good

Carrie

Liked: Staff & service
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Had the bedt location and coxktail barman wase for breakfast and lovely welcoming barman for cocktails. Had the best location
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent location, helpful staff, rooms could do with updating shower in particular.
Stayed 10 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2019

10/10 Excellent

negin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Carolina, England

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is great place to stay. Location it’s just perfect. The view from our room was stunning, staff very friendly. I would highly recommend it and if I go to Sorrento again I will definitely stay at this hotel.
Stayed 4 nights in Oct 2019

8/10 Good

ASHOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfying!!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were too small to allow us to open 2 suitcases at the same time. The bathrooms were way too small...shower stalls were too small. The location was excellent. Staff was courteous. Breakfasts were mediocre at best. Would have liked an omelet and/or fresh eggs for breakfast.... perhaps some fish...
Stayed 4 nights in Sep 2019

8/10 Good

Mandobil, Sugar Pine Ca

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of Sorrento. Close to city center, buses and trains. Has a pool and an adjacent bar. Many good restaurants close by. Staff very helpful.
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Property as a whole was ok - rooms were clean. Poor check in service at the hotel
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous position, excellent breakfast buffet, breathing views, ticks all the boxes for us
Stayed 3 nights in Oct 2019

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay and service
The only improvement would be the breakfast quality could have been better.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Basic, Clean, & Super Location
Simple hotel very well located near the Sorrento train station & central tourist areas. Small but clean rooms, with a big swimming pool and nice garden in the back. For the price & for just a night or two, it was great value.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great location, beautiful view from the room. I do have one complaint. The continental breakfast wasn’t very good. They had plenty of items, lots of pastries and cereal, but nothing tasted very good.
Stayed 3 nights in Sep 2019

10/10 Excellent

kuldip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel right in the heart of Sorrento, with beautiful views across the Bay of Naples. The Staff were extremely polite and helpful, would definitely come back again.
Stayed 3 nights in Sep 2019

8/10 Good

Aisling

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Sep 2019