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3.8 out of 5

"Great location. Hotel is generally ok but is in desperate need of some TLC. It looks and feels old,tired,outdated,a lick of paint and new brighter lig ... " More

By a verified traveller on Fri 22 Nov 2019

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Standard Twin Room (2 Single Beds)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Twin Room (2 Single Beds)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Single Room (1 Single Bed)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Robertson Quay Hotel. During your stay, you're just a quick walk from Clarke Quay Central. Free WiFi in public areas, free self-parking and an outdoor pool are available.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • 9 minutes by foot from Clarke Quay Central and a 3-minute drive from Orchard Road
  • Airport shuttle service available for a fee

Robertson Quay Hotel ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Robertson Quay Hotel

Everyone (2) Couples (2)
3 out of 5
Great location. Hotel is generally ok but is in desperate need of some TLC. It looks and feels old,tired,outdated,a lick of paint and new brighter lighting would make all the difference. Breakfast choice was same everyday,Bread/toast,fried/scrambled eggs,beans and sausage were the only options along with what looked like cornflakes and chocolate cereal chips, again nothing wrong but more variety in general would make so much more appealing . From reception several steps or a steep ramp were only route to the lifts/rooms.Odd for an hotel in which people with suitcases are its main guests.

Posted by on 22 Nov 2019

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4 out of 5
Bien situé près du métro, dommage manque le petit-déjeuner

Posted by on 13 Nov 2023

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4 out of 5
Hotelli joen vieressä , lyhyt matka kaikkialle. Sijainti paras etu. Metroasema 400m. Perushuone, aamupala ok , paahtoleipä, muna ja nakit. Hinta- laatusuhde hyvä.

Posted by on 22 Jan 2020

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4 out of 5

Posted by on 27 Sep 2019

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About the Robertson Quay Hotel (SG Clean)

Location 15 Merbau Road, Singapore, 239032

Property Features

Robertson Quay Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The family-friendly Robertson Quay Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Singapore hotel.

  • 148 guestrooms or units
  • 10 levels
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Metro station: Fort Canning MRT station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Robertson Quay Hotel offers 148 accommodations with a safe and a hairdryer. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower. This Singapore hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Bathrooms are partially open
  • Satellite channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

The Sailors Restaurant – This restaurant only serves dinner.

Home Beach Bar – This restaurant only serves dinner. Guests can enjoy al fresco dining (weather permitting).

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast

Hotel Names

  • Hotel Robertson Quay
  • Robertson Hotel
  • Robertson Quay
  • Robertson Quay Hotel
  • Robertson Quay Hotel Singapore
  • Robertson Quay Singapore
  • Robertson Quay Hotel Hotel
  • Robertson Quay Hotel Singapore
  • Robertson Quay Hotel (SG Clean)
  • Robertson Quay Hotel Hotel Singapore

You should know

  • Pool access available from 9:00 AM to 6:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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