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4.7 out of 5

"Raffles Hotel is a legend. Both grand and grandiose. Offering impeccable service from every member of staff. And providing comfort to the point of lux ... " More

By Nigel B. on Tue 12 May 2015

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State Room, Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Double Beds (Personality)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Suite, 2 Double Beds (State Room)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Suite, 1 King Bed (Personality)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Suite, 1 King Bed (Palm Court)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Raffles Singapore. During your stay, you're just a quick walk from Bugis Street Shopping District. You'll find features such as free WiFi in public areas and free self-parking, plus 7 restaurants.

  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by Raffles Courtyard, one of the property's 7 restaurants
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to manicures and pedicures, aromatherapy or hot stone massages at Raffles Spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Bugis Street Shopping District and 13 minutes on foot from Merlion

Raffles Singapore ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Raffles Singapore

Everyone (2) Business (1) Couples (3)
4 out of 5

5 day Family reunion break

Raffles Hotel is a legend. Both grand and grandiose. Offering impeccable service from every member of staff. And providing comfort to the point of luxury within the suite. However there were some notable shortcomings. 1. We arrived at 8.30am and were told we would have to wait for 2 or 3 hours for our room as the hotel was full ! After a 14 hour flight plus additional 3 hours travel time and feeling worn out, shattered and with severe back pain from the flight this lack of a ready room was an exasperating disappointment. After a 2nd moan at the staff they responded by upgrading us to a courtyard suite after a 2 hour wait. 2. The loo waterworks in our suite went berserk during our stay, causing certain but limited disruption. 3. The TV remote's volume control did not work. 4. Our chosen Lobster signature meal in Raffles Longbar Steak House restaurant was a disappointment, dry and unimaginatively presented. I did complain to the Director of Rooms at the end of our visit and mentioned the above. He did offer a modest reduction to our additional charges which we found acceptable. Despite these minor problems I intend returning to Raffles again because I love its colonial charm and grace.

Posted by on 12 May 2015

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5 out of 5

best hotel in the world

customer service at its best from start to finish, pure luxury

Posted by on 8 Oct 2012

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5 out of 5

Mythical, even better than we imagined

We spent one night in a suite and had the famous sunday brunch the next morning. The suite was as beautiful as comfortable , and the service allover the hotel was outstanding , from the moment we arrived until the moment we left , hours after check-out. The brunch is just amazing , and together with the famous Singapore sling at high tea , should not be missed. I can't wait to go back there.

Posted by on 27 Aug 2013

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5 out of 5

Posted by on 31 Mar 2020

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4 out of 5

Service TOP, Hotelausstattung und Zimmer gepflegt

Pros: Der SERVICE
Sicher eines der besten Hotels in Singapur, Südostasien und Asien überhaupt. Highlight ist der SERVICE. Hotelausstattung und Zimmer sind gepflegt, Restaurants sind gut.

Posted by on 29 Aug 2016

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Comment from Hotel Management

15 Sep 2016 by General Manager

Herzlichen Dank für Ihren Aufenthalt im Raffles Singapur und dass Sie sich die Zeit genommen haben darüber zu schreiben. Hier im Raffles versuchen wir kontinuierlich den besten Service zu bieten und sind sehr erfreut, dass Sie es geschafft haben, diese legendäre Rafflesgastfreundschaft und das Kolonialambiente einmal zu erleben. Es wird mir ein persönliches Vergnügen sein, Ihr Berichtetes mit allen meinen Kollegen, vor allem dem Butlerteam und der Writers Bar zu teilen und hoffe nun Sie bald wieder einmal bei uns begrüssen zu dürfen. Herzliche Grüsse Simon Hirst General Manager Raffles Singapur

5 out of 5

mooi koloniaal hotel

Hotel uit de koloniale tijd, straalt perfect die atmosfeer uit>

Posted by on 10 Jul 2015

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About the Raffles Singapore

Location 1 Beach Road, Singapore, 189673

Property Features

Raffles Singapore offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A 24-hour business centre, 9 meeting rooms, and limo/town car service are available. A fitness centre, a sauna, and spa services are also featured at the family-friendly Raffles Singapore. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Colonial Singapore hotel.

  • 115 guestrooms or units
  • 3 levels
  • 7 dining venues
  • Built in 1887
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Metro station: Esplanade Station (0.1 km / 0.1 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Raffles Singapore offers 115 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and free newspapers. Beds feature premium bedding. A pillow menu is available. Televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets. This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Separate bedroom
  • Deep-soaking bath
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Raffles Courtyard – This bistro overlooks the garden. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.

La Dame de Pic – This fine-dining restaurant specialises in French cuisine and serves lunch and dinner. Reservations are required. Open selected days.

Butcher's Block – This steakhouse serves lunch and dinner. Reservations are required. Open selected days.

Yi by Jereme Leung – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

The Grand Lobby – This restaurant specialises in British cuisine and only serves lunch. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Raffles Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SGD 59.95 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a security system and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately SGD 72 for adults and from SGD 36 for children
  • Valet parking fee: SGD 30 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 59.95 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Raffles Hotel
  • Raffles Hotel Singapore
  • Raffles
  • Singapore Raffles
  • Raffles Singapore Hotel
  • Raffles Singapore (Under Renovation)
  • Raffles Singapore Hotel
  • Raffles Singapore Singapore
  • Raffles Singapore Hotel Singapore
  • Raffles Hotel Singapore (SG Clean)

You should know

  • Pool access available from 7:00 AM to 7:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Raffles Singapore is listed in the 2020 Condé Nast Traveller Hot List and the 2021 Travel + Leisure 500.

The property is a member of Historic Hotels of the World.

  • Green Globe
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