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Hotel Bencoolen @ Bencoolen Street

3.0 star property

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Photo gallery for Hotel Bencoolen @ Bencoolen Street

Outdoor pool, pool loungers
Cleanliness standards
Lobby
Property entrance
Superior Double Room

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Laundry
  • Bar
  • Housekeeping
  • Pool
  • Hot tub

Explore the area

Map
47 Bencoolen Street, Singapore, 189626
  • Bugis Street Shopping District
    ‪3 min walk‬
  • National Museum of Singapore
    ‪5 min walk‬
  • Bugis Junction Shopping Center
    ‪7 min walk‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪27 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 17.9 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Pool

Hotel Mi Bencoolen

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available
4.1 out of 5, Very good, (1003)
The price is €127
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Hotel Mi Bencoolen

About this property

Hotel Bencoolen @ Bencoolen Street

Hotel with free parking, a short walk to Bugis Street Shopping District
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a hot tub, and concierge services are onsite.
Hotel Bencoolen @ Bencoolen Street offers 84 air-conditioned accommodations with safes and slippers. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
During your stay at Hotel Bencoolen @ Bencoolen Street , you're just a quick walk from Bugis Street Shopping District. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Bugis Street Shopping District and 14 minutes by foot from Suntec Convention & Exhibition Center
Hotel Bencoolen @ Bencoolen Street offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Hotel Bencoolen @ Bencoolen Street also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

This 3-star Singapore hotel is smoke free.

LOBBY CAFÉ - Onsite restaurant.

Languages

Chinese (Mandarin), English, Korean, Malay, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • LOBBY CAFÉ

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LCD TV

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Bencoolen
Bencoolen Hotel
Bencoolen Singapore
Hotel Bencoolen
Hotel Bencoolen Singapore
Accor Singapore On Bencoolen
Ibis Singapore On Bencoolen Hotel Singapore
Bencoolen Hotel Singapore
Hotel Bencoolen - Street Singapore
Bencoolen @ Bencoolen Street
Hotel Bencoolen @ Bencoolen Street Singapore

Hotel Bencoolen @ Bencoolen Street Reviews

Reviews

6.8
Rating 10 - Excellent. 93 out of 732 reviews
Rating 8 - Good. 272 out of 732 reviews
Rating 6 - Okay. 228 out of 732 reviews
Rating 4 - Poor. 88 out of 732 reviews
Rating 2 - Terrible. 51 out of 732 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Felipe de Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, I could consider stay here again
I really enjoy this hotel. It was perfect for me traveling solo. Near the train and in a convenient location. Minor hiccups. The day of arrival ~9pm, my unit had a broken AC. Couldn't do much, until next morning. It got fixed by 11am, but couldn't believe how important AC is here. The room is exactly like in the pictures. Spacious. One thing the unit did not have a air extractor that can stay longer than the time you are in the shower or in the unit. There is no ability to open windows either. So, it is very noticeable the mold growing in the windows. One other thing that was uncomfortable, I am 5.1" and the bathtub in this room is insanely high! I was scared of slipping off on my way out. Other than that, pleasant stay spacious unit for two friends and with our own private bathroom.
Stayed 2 nights in Sep 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent service, the concierge was very helpful. Pool was lovely Our bathroom floor constantly had water lying on it from a leak. lift was inadequate for number of guests. The breakfast was of low standard. The staff were very helpful but the food kept running out and there was a very narrow range of options.
Stayed 2 nights in Oct 2024

6/10 Okay

Maximilian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thje offered internet access in UNENCRYPTED, the unsecurest kinbf of internet access possible! Securing it via a password entered on a webpage, does not make it secure! The window isn't openable, but in the evening one hears bordering rooftop bars. If one is a light sleeper, he should have ear plugs.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jason

Stayed 1 night in Sep 2024

6/10 Okay

Joelyne

Disliked: Property conditions & facilities
Adequate. Old, poorly appointed .
Stayed 3 nights in Sep 2024

6/10 Okay

Krzysztof

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

maria lourdes

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The family room is small . Cleanliness is not great .food is ok
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffrey Gin Nai

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient with MRT station nearby. Many eateries and shopping.
Stayed 3 nights in Jul 2024

8/10 Good

YVONNE

Stayed 4 nights in Jun 2024

6/10 Okay

Sarah

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Extremely close to MRT. Hotel needs tidying up
Stayed 1 night in Jun 2024

8/10 Good

soegeng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and very convenient
Stayed 6 nights in May 2024

2/10 Terrible

Manuel

Stayed 1 night in May 2024

10/10 Excellent

DEEPALI

Stayed 1 night in May 2024

2/10 Terrible

joe

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small room,bathroom not very clean,mould on windows.power kept turning off. Not what it looks like on the internet. Never stay there again
Stayed 1 night in May 2024

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very helpful and pleasant staff.
Stayed 2 nights in Mar 2024

4/10 Poor

MARILOU

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to MRT but still I won't stay at this hotel . Carpet on the hallways so filthy . It smells and has stains . Food for breakfast is terrible . For our 5 Nights of stay, food is bland and the menu is the same . Had breakfast at 8:30 and by that time food is gone. They don't replenish the trays. Room gets warm in the early morning.
Stayed 4 nights in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Give Bencoolen a miss
upgrades required
Stayed 5 nights in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Shame Bencoolen
Hotel is dated, overpriced for facilities available, poor comfort, breakfast included but eat elsewhere you’ll feel better, linen needs replacing old and used , rooms small and noisy and poorly maintained
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very dirty, linen has bug, bad odour and overall vey bad
Stayed 3 nights in Apr 2023

8/10 Good

Van John

Travelled with partner
Liked: Cleanliness, staff & service
Its ok hotel for the price.
Stayed 7 nights in Feb 2023

4/10 Poor

Carol

Disliked: Cleanliness, amenities, property conditions & facilities
Close to everything. But really dirty
Stayed 6 nights in Feb 2023

10/10 Excellent

Siew Mooi

Liked: Cleanliness, staff & service, room comfort
The best I can give is good at best.
The room in the picture isn't the room we stayed in, we had a King Size Bed. For two nights it's smelled as someone was smoking near us, no smoke detectors installed, only fire protection. Room was in need of repair, see attached photo. Airport Shuttle service is having the Hotel call for Taxi service, misleading information. Breakfast, better off not taking advantage of the Hotel offer.
Stayed 4 nights in Jan 2023

8/10 Good

Tian

Travelled with family
Liked: Staff & service
Great hotel for more than 2 people and excellent location. My sister and her 3 children (ages 17, 14, 11), 4 of them were able to fit ok in the triple room. The bedding was good for this purpose. The hotel's amenities is not top notch, bathroom vent is quite loud and the blinds played up a bit. But we weren't in the room much of the day so it served its purpose for sleeping only. At night it can be a bit noisy as there's a bar/club somewhere near the building. However, I didn't mind it because there's 3 different MRT around that makes it very easy to travel around Singapore. Also, please be aware they do not have laundry facilities only laundry service. If you want to wash your own clothes I would recommend walking to Victoria Hotel, less than 10mins walk. They have a coin operating washing machine and dryer there that's open to the public.

4/10 Poor

Dinesh Wijitha Kumara, WOODLANDS

Travelled with family and small children
Liked: Cleanliness
Improve on Staff to be Friendly with cuatomers
Stayed 1 night in Jan 2023

2/10 Terrible

suzanna

Disliked: Property conditions & facilities, room comfort
Will not recommend :(
Initially we were given room 711. Felt body itchy all over and realised there are bed bugs. Requested change of room and thankfully there was but twin sharing. Don't really care much so long I don't get bitten again. Room 302 was much bigger than the previous room but the mattress wasn't spine support friendly. Didn't sleep well during my two nights there. Room was really small. Wall half painted and interior wasn't that inviting unlike what was shown as advertised. No box of tissue provided. Basic toiletries but no holder for the mini soap bar at the basin. Room has a damp smell. Now coming to the breakfast part, nevermind the fact we use disposables but breakfast was so so. The fried kway teow and fried rice ok. But not for the noodle that goes with the spaghetti sauce. Has a rubbery feel. It's not really pasta noodle. saw a lot of plates with the noodles leftover. Please serve bread in future. With eggs, butter, jam to go along with. You can't go wrong with that. At least any leftover bread, you can still keep for the next day or make into french toast. In this way, wastage can be significantly reduced. Also beverages provided is only confined to 3in 1 coffee or tea. Surely no harm in providing more variety like plain coffee or tea right? Will not stay in this hotel. Believe there are better ones in the vicinity like Hotel Mi, Bencoolen 30, Strand, etc.
Stayed 2 nights in Dec 2022