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Holiday Inn Express Singapore Serangoon, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Singapore Serangoon, an IHG Hotel

Premium bedding, in-room safe, individually decorated
Point of interest
Exterior
Exterior
Fitness facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Gym
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
270 Jalan Besar, Singapore, 209019
  • City Square Mall
    3 min walk
  • New Fut Kai Vegetarian Restaurant
    1 min walk
  • Jalan Besar Station
    8 min walk
  • Paya Lebar (QPG-Paya Lebar Air Base)
    24 min drive

Room options

View all photos for Standard Room, Multiple Beds (Top Floor)

View from room

Standard Room, Multiple Beds (Top Floor)

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 2 Single Beds (Top Floor)

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds (Top Floor)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds

  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (Top Floor)

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed (Top Floor)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, in-room safe, individually decorated

Standard Room, Multiple Beds

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, in-room safe, individually decorated

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

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Exterior

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The price is €151
for 1 room
includes taxes & fees
17 Jan - 18 Jan
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About this property

Holiday Inn Express Singapore Serangoon, an IHG Hotel

Hotel with free breakfast, a quick walk to Mustafa Centre
A restaurant, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Holiday Inn Express Singapore Serangoon, an IHG Hotel offers 119 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Holiday Inn Express Singapore Serangoon, an IHG Hotel gets good marks from our customers. During your stay, you're just a quick walk from Mustafa Centre. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Great Room
  • Take a swim in the outdoor
  • Amenities include a front-desk safe, a meeting room, and a computer
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by foot from Mustafa Centre and a 3-minute drive from National Museum of Singapore
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Express Singapore Serangoon, an IHG Hotel. You'll have access to the indoor pool and outdoor pool at a partner property.

This 4-star Singapore hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.
Great Room - This restaurant specializes in international cuisine and serves breakfast only.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Free off-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant

Restaurants on site

  • Great Room

Things to do

  • 24-hour fitness centre
  • Access to nearby indoor pool
  • Access to nearby outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Living plant wall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Singapore Serangoon Hotel
Holiday Inn Express Serangoon Hotel
Holiday Inn Express Serangoon
Holiday Inn Express Singapore Serangoon
Cultural Hotel
Holiday Inn Express Singapore Serangoon
Holiday Inn Express Singapore Serangoon, an IHG Hotel Hotel
Holiday Inn Express Singapore Serangoon, an IHG Hotel Singapore

Holiday Inn Express Singapore Serangoon, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 172 out of 307 reviews" "
Rating 8 - Good. 92 out of 307 reviews" "
Rating 6 - Okay. 31 out of 307 reviews" "
Rating 4 - Poor. 5 out of 307 reviews" "
Rating 2 - Terrible. 7 out of 307 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dean

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lots around for eating. Walkable to most areas.
Stayed 6 nights in Sep 2024

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service
did not realise that this hotel did not have a Bar or restaurant , as we got in in the evening just wanted to relax with a meal and a drink , so had to go and find something , dissapointed
Stayed 1 night in Sep 2024

10/10 Excellent

Mehedi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

princess

Liked: Cleanliness
Disliked: Staff & service
The Staffers are rude. The housekeepers are the best. The staffers do not understand and communicate well to guest. They need more trainings on being professional. I ordered lunch and dinner and needs it to be deliver it in my room, they refused for the Grab drivers to deliver, wanted me to come down to pick it up even when i was not feeling well. The other problem is that Holiday inn Express staffers will not help to deliver it to me and i was mandated to come down to pick up in the name of POLICY. This Holiday inn is indeed not the only one I've being before.. none do that. They have to change that for it's not fair for guests. They're lazy. When i had issues with my flooded toilet that was not flushing, although overnight staff i called came and saw it and i was not taken care when they staffers came as a priority, due to the Emergency and i got upset that was when they had to call on a housekeeper supervisor to work on it. This whole stay is a huge mess.. I can't recommend anyone there, unfortunately!!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Mehedi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Safiya

Travelled with family
Stayed 3 nights in Aug 2024

8/10 Good

Sekhar

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small, otherwise it was good accomodation. The breakfast was good as well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Younes

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent
Stayed 3 nights in Jul 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Manikandan

Liked: Cleanliness, staff & service
One full day there was no air conditioned working on my room and they ask me to either go out or stay in the lobby!!
Stayed 7 nights in Jul 2024

10/10 Excellent

SHANMUGASUNDARAM

Stayed 2 nights in Jul 2024

10/10 Excellent

Rae

Stayed 3 nights in Jul 2024

10/10 Excellent

RAVI NARESH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast each day and hotel staff friendly. Room was nice too a little bit small but it's Singapore so you won't be staying in your room much! Shower was fine though no issues and you get dove branded amenities like soap, shower gel etc.
Stayed 3 nights in Apr 2024

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very helpful staff. Family room was spacious for 3 people
Stayed 2 nights in Jun 2024

2/10 Terrible

Mohammad

Stayed 1 night in Jun 2024

2/10 Terrible

Remi

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024

10/10 Excellent

Hector, Steelton

Travelled with partner
Liked: Amenities
Great property. Nice breakfast. Very good customer service.
Stayed 7 nights in May 2024

8/10 Good

Hemant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel should have shuttle service to pick up guests from and to airport And drop guests around .
Stayed 7 nights in Apr 2024

8/10 Good

Md. Mashequr Rahman

Stayed 2 nights in May 2024

10/10 Excellent

Rodolphos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect except the location that was average
Stayed 6 nights in May 2024

8/10 Good

Jianfeng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wish the room was more spacious. Overall, it was a great stay. Thanks.
Stayed 3 nights in Apr 2024

10/10 Excellent

Fareed, San Fernando

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was rude to me
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness superb
I had a corner room, which was good. However, I could hear the whirring sound of the elevator generator. Need to do more soundproofing of the room. The service, quality and cleanliness of the room is superb.
Stayed 1 night in Apr 2024

10/10 Excellent

Jesus, Sunrise

Travelled with family
Good job
Stayed 5 nights in Apr 2024