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Koulen Hotel

4.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Koulen Hotel

Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, pool loungers
Property entrance
Premier Suite Room, 2 Bedrooms
Premier Suite Room, 2 Bedrooms | Private kitchenette
Wardrobe

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Barbecue grill
  • Gym
  • Spa

Explore the area

Map
Oknha Oum Chhay Street, Mondul II Village, Svay Dangkum Commune, Siem Reap, Siem Reap, 17252
  • Charles de Gaulle Road
    2 min walk
  • Royal Garden
    2 min walk
  • Angkor Shopping Center
    2 min walk
  • Siem Reap Angkor Intl. Airport (SAI)
    58 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Suite Room, 2 Bedrooms

Premier Suite Room, 2 Bedrooms

Premier Suite Room, 2 Bedrooms

  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Suite Room, 1 Bedroom

Luxury Suite Room, 1 Bedroom

Luxury Suite Room, 1 Bedroom

  • 80 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Four-Bedroom Family Suite

Four-Bedroom Family Suite

Four-Bedroom Family Suite

  • 260 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 8
  • 4 King Beds

View all photos for Premier Family Suite, 3 Bedrooms

Premier Family Suite, 3 Bedrooms

Premier Family Suite, 3 Bedrooms

  • 190 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 3 King Beds

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About this property

Koulen Hotel

Luxury Siem Reap aparthotel connected to the convention center, a quick walk to Angkor National Museum
This smoke-free aparthotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Each apartment provides an LCD TV with satellite channels, plus a kitchen with a refrigerator, a microwave, and a dishwasher. Comforts include a Select Comfort bed and Egyptian cotton sheets, and guests will also find conveniences like a dining area and a sitting area.
Koulen Hotel offers 66 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the room service at Koulen Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Charles de Gaulle Road. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception. This luxury aparthotel has 66 apartments on 3 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a balcony, and a Select Comfort bed
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Sala Dining, a buffet restaurant that serves local and international cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy, Swedish massages, or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and bike rentals
  • Guests have great things to say about the overall condition of the property and the room service
  • Within a 15-minute walk of Angkor National Museum and Pub Street
Koulen Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business center and meeting rooms are available. A children's pool, a steam room, and a terrace are also featured at the luxury Koulen Hotel. Self parking is free. A complete renovation of Koulen Hotel was completed in November 2022.

This 4.5-star Siem Reap aparthotel is smoke free.

The aparthotel hosts a free manager's reception daily.
Sala Dining - This buffet restaurant specializes in local and international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Sala Cafe - Overlooking the garden, this restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Khmer, Thai

Property amenities

Pool/Spa

  • Outdoor Pool
  • Umbrellas
  • Sunloungers
  • Steam room
  • Full-service spa
  • Spa open daily
  • Massages
  • Facials
  • Aromatherapy
  • Body scrubs
  • Swedish massages
  • Body treatments
  • Body wraps

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Free cot/infant bed
  • Children's pool
  • Playground
  • Babysitting (surcharge)

Restaurants on site

  • Sala Dining
  • Sala Cafe

Kitchen

  • Fridge
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Rice cooker

Dining

  • Continental breakfast available for a fee daily 6:00 AM–10:00 AM: USD 15 for adults and USD 6 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Manager's reception (free)
  • Minibar
  • Snack bar/deli
  • Couples dining
  • Room service available
  • Private picnics

Bedrooms

  • Premium bedding
  • Down duvet
  • Egyptian cotton sheets
  • Pillow menu
  • Bed sheets provided
  • Select Comfort bed
  • Rollaway/extra beds: USD 35 per night

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided
  • Dressing gowns
  • Slippers
  • Hairdryer

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • LCD TV with satellite service
  • Pool or billiards table

Outdoor areas

  • Balcony
  • Terrace
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near coin laundry

Work spaces

  • meeting rooms
  • Business centre
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height bed
  • Roll-in shower
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • ATM/banking services
  • Free bottled water
  • Banquet hall

Location highlights

  • Connected to the convention centre
  • Connected to a shopping centre
  • Near the airport
  • In the shopping district
  • In the city centre
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping

Things to do

  • Health club
  • Bike tour information
  • Bike hire on site
  • Archery on site
  • Mountain biking nearby
  • Boat tours nearby
  • Fishing nearby
  • Waterskiing nearby
  • Kayaking nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Zip-lining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 66 rooms
  • 3 floors
  • 2 buildings
  • At least 80% of food locally sourced
  • At least 80% organic food

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Koulen Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 for adults and USD 6 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Koulen Hotel Siem Reap
Koulen Siem Reap
Koulen
Koulen Hotel Siem Reap
Koulen Hotel Aparthotel
Koulen Hotel Aparthotel Siem Reap

Koulen Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 109 out of 135 reviews" "
Rating 8 - Good. 23 out of 135 reviews" "
Rating 6 - Okay. 3 out of 135 reviews" "
Rating 4 - Poor. 0 out of 135 reviews" "
Rating 2 - Terrible. 0 out of 135 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

EDGAR, Seattle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spectacular hotel, very clean! Spacious rooms 80 m2/800 sqf, with one, two and three bedrooms, plus living room, and kitchenette. Staff is wonderful, great restaurant/cafeteria. Very very safe all around, walkable, clean, heat is not too bad! Very happy people! This is our second time in this hotel. E&L from Seattle, USA.
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, room comfort
Good choice
Lovely hotel. Very large, stylish rooms, with good air conditioning. Friendly and helpful staff. Delicious breakfast.
Stayed 3 nights in Jun 2024

10/10 Excellent

Nathan, Rockville

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and staff! I’m looking forward to a future visit!
Stayed 5 nights in Apr 2024

10/10 Excellent

Shane

Stayed 4 nights in Mar 2024

10/10 Excellent

Emily

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms and pool. Good location to walk around Siem Reap. Staff were friendly and helpful.
Stayed 4 nights in Mar 2024

6/10 Okay

Hiroya

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Lance

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property! Must stay.
Stayed 3 nights in Dec 2023

10/10 Excellent

John

Stayed 3 nights in Dec 2023

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was awesome
Stayed 2 nights in Dec 2023

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend this hotel. Our two-bedroom suite was huge, clean, and comfortable. Easy walking distance to shops and restaurants. Most importantly, the hotel staff were welcoming and very helpful. Lin at the front desk helped us several times, including finding a last-minute guide and driver for the temples when our original plans fell through. We also had a fantastic afternoon with wonderful Chef Chum Chien, his assistant Koy, and their younger assistant at the hotel’s cooking class. We learned how to make delicious dishes including fish amok. The cooking class was one of the highlights of our entire visits to Cambodia. We loved Hotel Koulen and would very gladly return.
Stayed 3 nights in Nov 2023

10/10 Excellent

Rachel Shileen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel
Stayed 13 nights in Nov 2023

8/10 Good

Terence

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice service apartment feel with hotel facilities. Best of both worlds
Stayed 2 nights in Oct 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, room comfort
Very attentive staff
Extremely helpful and accommodating staff. Went out of their way to please us.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Smooth check in.Very helpful and approachable staff. Quiet Room.Excellent breakfast selection.
Stayed 6 nights in Aug 2023

10/10 Excellent

Tatsuro

Travelled with family
Liked: Cleanliness, room comfort
Hotel stuff was very friendly and kindly especially for children. Kids had a fun time at pool. Breakfast and restaurant were also good, bud it took time to be served.
Stayed 3 nights in Aug 2023

10/10 Excellent

azhanizam

Travelled with family
Liked: Cleanliness, room comfort
Amazing Hotel.
The 2BR suite we got is amazing, its very clean, spacious, full amenities and comfortable. The staff are amazing, with good english. Tuk tuk are always available in front of the hotel, although its a walking distance to the Pub Street. The only thing I would improve are email comunication before arriving, more english TV channel, and better breakfast quality.
Stayed 4 nights in Jul 2023

10/10 Excellent

AKINORI

Stayed 2 nights in Jul 2023

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful building including pool and surrounding areas. We stayed in a two bedroom suite and it was perfect for a family.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kevin

Stayed 1 night in Jun 2023

10/10 Excellent

M

Stayed 3 nights in May 2023

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place was amazing! Great location, rooms were a good size and staff were extremely helpful and friendly. The pool area is amazing to spend the afternoon after a hot day of sightseeing. Breakfast selection in the morning was great too. We enjoyed our time here immensely and would definitely stay here again.
Stayed 2 nights in May 2023

10/10 Excellent

Terence

Stayed 2 nights in Apr 2023

8/10 Good

Andrea

Liked: Cleanliness, room comfort
Good stay in Siem Reap
Lovely hotel - the aesthetics were very nice. Wish the pool area was a bit bigger, but it was suitable and the hotel bar was very convenient. Breakfast was quite good and I was even able to secure a to-go breakfast basket for my sunrise tour day when I was leaving at 4:30am. It was full and quite good - breads with jam and butter, boiled eggs, bacon and fruit. Fruit was waiting for me in my room as well. I enjoyed the balcony view to the pool area. My room was upgraded to a 2-bedroom suite (though I still just had access to the one bedroom), which was theoretically nice but meant I had a huge cavernous space for just one person, much of the space seemed a bit wasted in its design. Staff are friendly but communication was a bit of a challenge overall: 1) From basic things like ordering chicken and getting beef, and ordering and iced latte and getting a hot one, to bigger things 2) despite the description on hotels.com and on their own website that suggests they have a spa, it is in fact an agreement with an outside company. You can either go there or have the masseuse come to your room - mine arrived 30 minutes late without communicating. I had inquired about spa services before my arrival via email when setting up my airport transfer and received a services list with prices so I knew what I wanted when I arrived. I was presented with an entirely different menu once I arrived on the premises. Please note that their currency exchange is extremely limited.
Stayed 3 nights in Apr 2023

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were kind and attentive. The food was excellent!
Stayed 3 nights in Mar 2023