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Waldorf Astoria Shanghai on the Bund

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Waldorf Astoria Shanghai on the Bund

Lobby
Exterior
Courtyard
Deluxe River View Room Double Queen Bed | City view
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
No. 2, Zhong Shan Dong Yi Road, Huang Pu District, Shanghai, Shanghai, 200002
  • Former French Concession
    4 min walk
  • The Bund
    5 min walk
  • Nanjing Road Shopping District
    7 min walk
  • Shanghai (PVG-Pudong Intl.)
    44 min drive

Room options

View all photos for Presidential Suite

Premium bedding, pillow-top beds, free minibar items, in-room safe

Presidential Suite

  • 260 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Noble Suite

Premium bedding, pillow-top beds, free minibar items, in-room safe

Noble Suite

  • 210 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Luxury River View Suite

Heritage Luxury River View Suite

Heritage Luxury River View Suite

  • 120 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Bund Heritage River View Suite

Bund Heritage River View Suite

Bund Heritage River View Suite

  • 65 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Queen Bund Heritage Suite

Double Queen Bund Heritage Suite

Double Queen Bund Heritage Suite

  • 65 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for King Deluxe City View Room

Premium bedding, pillow-top beds, free minibar items, in-room safe

King Deluxe City View Room

  • 45.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Queen Deluxe City View Room

Premium bedding, pillow-top beds, free minibar items, in-room safe

Double Queen Deluxe City View Room

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for King Bund Heritage Suite

King Bund Heritage Suite

King Bund Heritage Suite

  • 65.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Club River View Suite

Heritage Club River View Suite

Heritage Club River View Suite

  • 80 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for King Luxury Panorama River View Suite

King Luxury Panorama River View Suite

King Luxury Panorama River View Suite

  • 100 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for King Luxury Suite

King Luxury Suite | Living area

King Luxury Suite

  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Junior Suite

King Junior Suite

King Junior Suite

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe River View Room King Bed

Premium bedding, pillow-top beds, free minibar items, in-room safe

Deluxe River View Room King Bed

  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Panorama River View Room King Bed

Premium Panorama River View Room King Bed

Premium Panorama River View Room King Bed

  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

Premium bedding, pillow-top beds, free minibar items, in-room safe

King Deluxe Room

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe River View Room Double Queen Bed

Deluxe River View Room Double Queen Bed

Deluxe River View Room Double Queen Bed

  • 500 sq m
  • River view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Double Queen Deluxe Room

Premium bedding, pillow-top beds, free minibar items, in-room safe

Double Queen Deluxe Room

  • 50 sq m
  • Sleeps 3
  • 2 Queen Beds

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About this property

Waldorf Astoria Shanghai on the Bund

Riverfront Shanghai hotel in Downtown Shanghai with 4 restaurants
Along with 4 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Waldorf Astoria Shanghai on the Bund offers 260 accommodations with DVD players and minibars (stocked with some free items). Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Waldorf Astoria Spa has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Waldorf Astoria Shanghai on the Bund. During your stay, you're just a quick walk from The Bund. You'll find features like free WiFi in public areas, plus 4 restaurants and a full-service spa.
  • Free WiFi and wired Internet
  • Enjoy international cuisine with garden views at Grand Brasserie, one of the property's 4 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, facials, or body wraps at Waldorf Astoria Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 10-minute walk of The Bund and Nanjing Road Shopping District
Waldorf Astoria Shanghai on the Bund offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 11 meeting rooms. Event space at this hotel measures 10550 square feet (980 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury Waldorf Astoria Shanghai on the Bund.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Grand Brasserie - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.
Pelham's - This restaurant specializes in Modern European cuisine and serves dinner only. Reservations are required. Open daily.
Wei Jing Ge - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Reservations are required. Open daily.
Long Bar - This bar serves light fare only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Salon de Ville - This café specializes in British cuisine. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CNY 320 for adults and CNY 320 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Grand Brasserie
  • Pelham's
  • Wei Jing Ge
  • Long Bar
  • Salon de Ville

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (10550 square feet)
  • Meeting rooms - 11

Outdoors

  • Garden
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • DVD player
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Free minibar (some items)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Additional fees apply to children above 5 years old for breakfast.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 583 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 320 for adults and CNY 320 for children
  • Rollaway bed fee: CNY 583 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Waldorf Astoria Hotel Shanghai Bund
Waldorf Astoria Shanghai Bund
Waldorf Astoria Shanghai On The Bund Hotel Shanghai
Waldorf Astoria Shanghai Bund Hotel
Waldorf Astoria Bund Hotel
Waldorf Astoria Bund
Waldorf Astoria Shanghai on the Bund Hotel
Waldorf Astoria Shanghai on the Bund Shanghai
Waldorf Astoria Shanghai on the Bund Hotel Shanghai

Waldorf Astoria Shanghai on the Bund Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 383 out of 499 reviews" "
Rating 8 - Good. 76 out of 499 reviews" "
Rating 6 - Okay. 16 out of 499 reviews" "
Rating 4 - Poor. 13 out of 499 reviews" "
Rating 2 - Terrible. 11 out of 499 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Totally recommend this hotel
Stayed 6 nights in Aug 2024

10/10 Excellent

max

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with impeccable service. The property is close to all the major attractions (The Bund, Nanjing Lu, and Yu Garden). We will definitely be back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Qing Sheng

Travelled with partner
Excellent hotel!
Stayed 5 nights in Jul 2024

10/10 Excellent

Jing

Travelled with family, Travelled with family and small children
Liked: Amenities
Very good customer service.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Feifei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the centre of the centre, superb hotel in excellent location. Thank you Waldorf Astoria we had fantastic week with you. True Waldorf experience.
Stayed 7 nights in Jul 2024

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Waldorf was outstanding. The rooms are beautiful, spacious and well equiped and the staff are very helpful and friendly.
Stayed 4 nights in May 2024

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and good services
Stayed 2 nights in Jul 2024

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t be better. Rooms were plush. The river view is amazing, so be sure to get a river view if you will be spending any time in the room. It was my husbands birthday and they put balloons and a lovely cake for him. We loved it!
Stayed 1 night in Apr 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute property and great hosts

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the sevice and food are excellent, but the room is tired, especially the bathroom. overall, the stay is fantastic.
Stayed 4 nights in Jan 2024

10/10 Excellent

chun hean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious hotel with friendly and helpful staffs. Will definitely choose to stay here again when i visit Shanghai in future
Stayed 3 nights in Jan 2024

10/10 Excellent

U-Mui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Breakfast options are surprisingly fewer than usual for a high end hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Albert

Stayed 1 night in Dec 2023

8/10 Good

Qianruo

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
这次近一个月的中国之行，我们待了几家高档酒店，其中，上海璞丽、南京Ritz Carlton，以及两家Waldorf Astoria - 北京和上海，我们印象深刻。他们各部门员工服务热诚，带给我们温暖的回忆，我们很感谢。除了整体品质出众之外，我们最喜欢璞丽的装饰风格和专业服务，南京RC的温暖服务，特别值得一提的是早上自助餐经理Bella Chen给我们优质印象，以及WA一流的建筑和装饰。我们希望能有机会再来一趟中国行，再能待在这几家酒店。除此之外，若是我還能有些要求的话，我希望北京WA早上自助餐厨房工作人员能在我享用早餐时，稍稍安静点！另外，就是能在RC、WA多听到些播放的合适中国音乐。
Stayed 1 night in Nov 2023

4/10 Poor

Ali

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
A very bad and unpleasant experience
Disappointing experience. We have struggled during our stay because we don’t speak Chinese. During my stay, the hotel was full of security guards who were not letting us get inside the hotel for a long period, because some important person was visiting. The hotel didn’t warn us or notify us ahead of this. Every time we ask concierge to book taxi for us the process was not easy to follow and takes very long time and you have to walk some distance to meet the taxi driver in a different location because taxis are not allowed to stop near hotel entrance. Overall the stay was disappointing and I can’t recommend this hotel at all.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty nice hotel, staff with good location. Stay was relaxing and comfortable.
Stayed 4 nights in Oct 2023

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, luxury hotel. Very helpful staff. Wonderful rooms and a lovely relaxed, welcoming feel to the hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023