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Novotel Shanghai Hongqiao Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Shanghai Hongqiao Hotel

Exterior
Superior Room, 2 Single Beds
Exterior
Bar (on property)
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Parking included
    Parking included
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
1102 Xiehe Road, Changning District, Shanghai, Shanghai, 200335
  • Lingkong SOHO
    3 min walk
  • Hongqiao Linkong Economic Zone
    5 min walk
  • Hongqiao Lingkong SOHO China Badminton Hall
    13 min walk
  • Shanghai (SHA-Hongqiao Intl.)
    16 min drive

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

Free minibar items, in-room safe, desk, laptop workspace

Executive Room, 2 Single Beds

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Front of property

Grand Mercure Shanghai Hongqiao

Spa
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very good, (1031)
The price is €73
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Grand Mercure Shanghai Hongqiao

About this property

Novotel Shanghai Hongqiao Hotel

Hotel connected to the convention center in Changning with 2 restaurants
2 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a complimentary children's club, and coffee/tea in a common area. Housekeeping is available on request.
Novotel Shanghai Hongqiao Hotel offers 367 accommodations with minibars (stocked with some free items) and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the overall property condition at Novotel Shanghai Hongqiao Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Hongqiao Linkong Economic Zone. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • 6 minutes by car from Changfeng Ocean Park and 8 minutes from Zhongshan Park
Novotel Shanghai Hongqiao Hotel offers its guests an indoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, a complimentary children's club, and multilingual staff are also featured at the business-friendly Novotel Shanghai Hongqiao Hotel. Free self parking is available.

This 4-star Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM.
All Day Dining Restaurant - This restaurant serves breakfast, lunch, and dinner.
Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 108 per person
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • All Day Dining Restaurant
  • Chinese Restaurant

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free children's club
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 250.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 108 per person
  • Rollaway bed fee: CNY 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Shanghai Hongqiao
Novotel Shanghai Hongqiao
Novotel Shanghai Hongqiao Hotel Hotel
Novotel Shanghai Hongqiao Hotel Shanghai
Novotel Shanghai Hongqiao Hotel Hotel Shanghai

Novotel Shanghai Hongqiao Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 110 out of 200 reviews" "
Rating 8 - Good. 67 out of 200 reviews" "
Rating 6 - Okay. 14 out of 200 reviews" "
Rating 4 - Poor. 4 out of 200 reviews" "
Rating 2 - Terrible. 5 out of 200 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay, the staff is super friendly and helpful. The room and the hallway had a bit smell but it is just like anywhere in China the air quality is not great. So can’t really blame on the hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ronny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient new Hotel close to Shanghai Hongqiao
Convenient Hotel close to Shanghai Hongqiao International Airport. Room was nice but bed a bit to hard for me.
Stayed 1 night in Jun 2024

10/10 Excellent

mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good value and convenient location
Comfortable room and good breakfast. Employees were helpful in securing a taxi for quite a long journey which we appreciated. Good value.
Stayed 1 night in Aug 2023

10/10 Excellent

Wael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel I recommend
Stayed 4 nights in Jul 2023

8/10 Good

Rishab

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

GUY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near airport . Very convenient
Stayed 1 night in Apr 2023

10/10 Excellent

Josh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at this location for over a month. The staff was extremely kind, professional and helpful. Even though we are not able to speak Chinese they always graciously supported us. I would definitely stay at this location again, and recommend to others.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy stay
Everything is good, except the shower water not strong enough! We drove there, there’s ample parking lots at basement and also electric car charges. Calling taxi is easy too...within 10 minutes the taxi arrived to pick us to town. As our car is outstation car number plate, we are not allowed to drive during 7-20:00.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021

8/10 Good

BRUCE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was second time i stayed in this hotel, and was again not disappointed. The staff members were friendly and helpful, checkin and checkout was very efficient. Yes, there is construction around the hotel but this did not impact my stay. Well done and thank for a pleasant stay.
Stayed 1 night in Jan 2021

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hongqiao stay
I had a great stay, robot is a nice touch
Stayed 4 nights in Sep 2020

6/10 Okay

Emma

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
My food was sent back as it was cold and returned cold, the desk manager was patronising by laughing at me and the chef refused to heat it. I got a new dish and the restaurant manager was very nice in trying to help. The room was fine. I had to complain about a customer openly smoking in reception before any staff member did anything. I felt they resented me being there as a foreigner, the woman on the desk was not welcoming at all.
Stayed 1 night in Jul 2020

10/10 Excellent

Jeffrey B

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Conveniently near Hongqiao with nice amenities
Stayed 1 night in Jan 2020

4/10 Poor

John Li Jiang

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Bad pool service
Swimming pool put up a mandatory requirement of swimming with cap which was at most a recommendation at other premises. No towels were provided at poolside. The staff was not friendly and making excuses when the complaint was lodged.
Stayed 4 nights in Jan 2020

8/10 Good

Girish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019

8/10 Good

Morten Kaas

Business traveller
Liked: Staff & service
Stayed 2 nights in Nov 2019

10/10 Excellent

Andy, Jacksonville, FL

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is super luxurious with Vegas grade amenities. Room was clean, beautiful and very modern . My coworker and I were offered free breakfast at check in as I think they are trying to gain customer recognition. Anyway, $70 for a room that could cost $300+ in US.
Stayed 1 night in Nov 2019

10/10 Excellent

Vern, Singapore

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable 9 day stay, the hotel is new, clean and tastefully furnished. About 15 minutes walking distance at a leisurely pace to SongHong Road metro station on Line 2, and 3 stops from the NECC, quite convenient for those participating in exhibitions. Plenty of restaurants/cafes/convenience stores across the road within the office blocks. Most of all, I would like to commend the staff for their hospitality. When I came down with food poisoning for three days, the reception team placed an online order for medicines that was delivered in half an hour. We couldn't do that ourselves as we had no way to pay on WeChat/AliPay as foreigners. When those medicines didn't work, 浩杰 from the reception team went out to get me prescriptive medicines. 顺秀阿姨 from housekeeping made me a hot water bottle to ease the pain, and Wendy from the F&B team sent hot soya milk to my room. Their actions are really heart-warming and I'd like to thank the team for their hospitality and care! All in all, I would definitely recommend a stay here for business travelers heading to the NECC.
Stayed 8 nights in Nov 2019

10/10 Excellent

CHakLam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I dispointed when I check out from hotel , people cut into line to check out.
Stayed 3 nights in Oct 2019

4/10 Poor

WENG HONG NICHOLAS

Liked: Property conditions & facilities, room comfort
Poor accessibility. Suitable for self drive guest.
There are lots of construction works adjacent to the Hotel. Accessibility is extremely poor. If you had a late night in the city and looking DiDi or taxi, my experience was 1.5 hrs wait and paid a fare of ¥120 to beg for one to fetch me back to the hotel. Otherwise, it is OK.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel should be rate as perfect, in term of location, accommodation, warn staff, services, etc etc if not accomplish the main function of any hotel which is quiet place to sleep. Next door there are a huge massive construction site...can not sleep the whole night for the noise. Rest, as I wrote, is perfect. Maybe we will back after they finish.
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was reasonably close to Metro however what you should’ve said before I booked is that it was next door to a major construction site as a result there was a lot of dust and pollution not happy about that at all
Stayed 5 nights in Sep 2019