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Hotel Dogana

3.0 star property

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Photo gallery for Hotel Dogana

Front of property
View from property
Reception
Bar (on property)
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Parking included
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
65 Via Tre Settembre, Serravalle, 47891
  • Basilica of Saint Marino
    ‪8 min drive‬
  • Guaita Tower
    ‪12 min drive‬
  • Monte Titano
    ‪13 min drive‬
  • Rimini (RMI-Federico Fellini Intl.)
    ‪33 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 30 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Room

Family Room

Family Room

  • 35 sq m
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property

The Regent Boutique Hotel & SPA - PRE OPENING

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (287)
The price is €126
for 1 room
includes taxes & fees
9 Mar - 10 Mar
The Regent Boutique Hotel & SPA - PRE OPENING

About this property

Hotel Dogana

Hotel in Serravalle with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk.
Hotel Dogana offers 39 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include showers, bidets, and complimentary toiletries.

This Serravalle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Dogana. During your stay, you'll be within walking distance of Stadio Olimpico. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge and luggage storage
  • Just a 2-minute drive from Stadio Olimpico and 5 minutes from Aviation Theme Park Rimini
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel Dogana also features a terrace, concierge services, and an elevator. Self parking is free.

This 3-star Serravalle hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.
Hotel Dogana has a restaurant on site.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10 AM: EUR 7 per person
  • 1 restaurant
  • 1 bar

Family friendly

  • Cots/infant beds (surcharge)

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Cots/infant beds (surcharge)
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 7 per person
  • Pet fee: EUR 10 per pet, per night
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Dogana Sirmione
Hotel Dogana Serravalle
Hotel Hotel Dogana Serravalle
Serravalle Hotel Dogana Hotel
Dogana Serravalle
Hotel Hotel Dogana
Dogana
Hotel Dogana Hotel
Hotel Dogana Serravalle
Hotel Dogana Hotel Serravalle

Hotel Dogana Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 43 out of 121 reviews
Rating 8 - Good. 52 out of 121 reviews
Rating 6 - Okay. 21 out of 121 reviews
Rating 4 - Poor. 2 out of 121 reviews
Rating 2 - Terrible. 3 out of 121 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with your stay at Dogana. The staff were incredibly helpful, sharing lots of local information on places to go and restaurants. The breakfast was very generous and there was something for everyone to eat. The shower was good with good pressure. You do need a car from here as you are several kms from the old town sites. We would recommend this hotel whilst taking a short trip to San Marino.
Stayed 1 night in Jan 2024

8/10 Good

Milan

Stayed 1 night in Aug 2023

10/10 Excellent

THERESA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great experience
The hotel was very clean. The staff was very friendly and very helpful. It was located close to a bus stop and many shops and restaurants. The beds were a little stiff and not the most modern finishes. We would definitely stay here again.
Stayed 1 night in Jun 2023

10/10 Excellent

Elizabeth, Tampa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was so friendly and very nice. Hotel overall was clean and comfortable. Breakfast was great. We loved it.
Stayed 1 night in Jun 2023

10/10 Excellent

Roland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the hotel as a family, 1 night, 2 rooms. Very nice staff, clean rooms. The walls are a bit thin, and the late night conversations of loud guests could be heard from the room next door. Other than that everything was fine.
Stayed 1 night in May 2023

6/10 Okay

Claudio

Travelled with family
Disliked: Property conditions & facilities, room comfort
Needs renovation desperately
This is a no frills hotel that just about works. Everything is old. The air con did not work. The fridges in the room were poor. The aircon unit iflooded in our room and a roof tile fell whilst we were asleep. Whilst the staff were apologetic, it had obviously happened before. Samuel was very helpful.
Stayed 2 nights in Jul 2022

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for San Marino stadium
Stayed 1 night in Nov 2021

8/10 Good

Scott

Liked: Staff & service, property conditions & facilities, room comfort
Easy to find, decent facilities, very good service at reception. Basic but fine if you just need somewhere to stay for a night.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
A good option, but could be better
The location is good, close to the bus stop on the Rimini - San Marino route, and only a short walk to the border. Supermarket nearby is good, and there are restaurants and a shopping center nearby. The national football stadium is also within walking distance. The room was a bit dated and could benefit from some renovation. The mattress was not very comfortable. The shower in my room was in particularly bad condition. There is no cubicle, but foldaway doors, which were installed incorrectly, meaning they don't lock together and move about while you shower, and were also cracked, meaning the toilet and whole floor gets wet when you shower. On the bright side, the staff were very nice and keen to help. For a short trip, you have a reasonable option, but it would not be comfortable for a longer stay.
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Noisy in the middle of the night, 1-2 AM, from other guests. Hair dryer and AC not great. Very slow elevator. Everything clean though, no complaints, and friendly staff.
Stayed 1 night in Aug 2021

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
Booked a family room. Was clean and spacious, everything we needed. The staff were really helpful and friendly. Parking was available on street just outside the hotel. We had a really nice time and would go back again.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

2/10 Terrible

donna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken lights broken door tv no remotes. Disgusting
Stayed 1 night in Apr 2019

8/10 Good

GordonFarmer, Aberdeen scotland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the hotel re transport links and friendly staff
Stayed 1 night in Mar 2019

10/10 Excellent

luciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was beautiful and spacious
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean safe room with friendly, helpful staff.
Stayed 2 nights in Sep 2018

10/10 Excellent

Elisabeth, Pompton Plains, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful, more than friendly, always helpful personal delicious food (breakfast buffet and dinner) highly can recommend the hotel
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Our room was old an in need of an upgrade. Maybe rest of hotel was better. Not as described on your site. Very disappointed. Having said that the staff were very nice and helpful.
Stayed 2 nights in Aug 2018

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and efficient, but parking nightmare
The hotel itself was perfectly fine, and the staf was very attentive and professional but it’s location was horrible. It’s right in the middle of of an urban area and in front of, basically, a highway that you can’t cross. So there’s no where to go for food, except the hotel itself. And a stroll through a quaint village to find a cafe to enjoy a croissant, espresso, and the view, was totally not happening. The biggest issue was the parking. Along the curb right in front of the hotel and about 6 spots on the side of their restaurant are what’s available to guests. We waited almost 2 hrs for someone to leave the restaurant to get their parking spot. All the surrounding spots are for the residential apartments on all 3 sides of the hotel and are tow zones if you don’t have a permit. I haven’t a clue what they do when they’re full capacity, because there were literally about 20 spots available.
Stayed 1 night in May 2018

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Minha estadia foi ótima. A única ressalva é que o frigobar não estava funcionando.
Stayed 2 nights in Jun 2024

10/10 Excellent

Atilio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bello, vicino il paese di San Marino
Stayed 1 night in Feb 2024

6/10 Okay

Giancarlo

Business traveller
Liked: Cleanliness
Stayed 1 night in Jan 2024

2/10 Terrible

danilo

Business traveller
Disliked: Cleanliness, amenities
Stayed 1 night in Jan 2024

6/10 Okay

Gaetano

Stayed 1 night in Jan 2024